Understanding Management Ch. 9
Matching Model
an employee selection approach in which the organization and the applicant attempt to match each others needs, interests, and values.
pluralism
an environment in which the organization accommodates several subcultures, including employees who would otherwise feel isolated and ignored.
Corporate University
an in-house education and training facility that offers broad-based learning opportunities for employees.
Human Resource Information System
an integrated computer system designed to provide data and information used in HR planning and decision making.
glass ceiling
an invisible barrier that separates women and minorities from holding top positions
Job Specification
an outline of the knowledge, skill, and physical abilities needed to adequately perform a job.
Downsizing
intentional, planned reduction in the size of a companies workforce.
Recruiting
the activities or practices that define the desired characteristics of applicants for specific jobs.
Discrimination
the hiring or promoting of applicants based on criteria that are not job relevant.
Job Description
a concise summary of the specific tasks and responsibilities of a particular job
monoculture
a culture that accepts only one way of doing things and only one set of beliefs and values.
Application Form
a device for collecting background and current applicable information on a person.
Affirmative Action
a policy requiring employers to take positive steps to guarantee equal employment for all people within protected groups.
360 feedback
a process that uses multiple raters, including self-ratings, to appraise employee performance and guide development.
BARS
a rating technique that relates an employee's performance to specific job-related incidents
Realistic Job Preview
a recruiting approach that gives applicants all pertinent and realistic information about the job and the organization
Virtual Team
a team made up of members whoa re geographically or organizationally dispersed, rarely meet face to face, and do their work using advanced information technologies.
Assessment Center
a technique for selecting individuals with a high managerial potential based on their performance on a series of stimulated managerial tasks
OTJ
a type of job experience training in which a new employee adopts another employee to learn tricks of the trade.
Employment Test
a written or computer-based test that is designed to measure a particular attribute such as intelligence or aptitude
Human Resource Management
activities undertaken to attract, develop, and maintain an effective workforce within an organization.
Workforce Optimization
implementing strategies to put the right people in the right jobs, make the best use of employee talent, and develop human capital for the future.
pay for performance
incentive pay that ties at least part of compensation to employees effort and performance
Contingent Workers
people who work for an organization but not on a permanent or full-time basis, including temporary placements, contracted professionals, or leased employees.
ethnorelativism
the belief that groups and subcultures are inherently equal
ethnocentrism
the belief that ones own group or culture is inherently superior to other groups or cultures
Human Capital
the economic value of the knowledge, skills, experience, and capabilities of the employees.
Human Resources Planning
the forecasting of HR needs and the projected matching of individuals with expected job vacancies.
Selection
the process of determining the skills, abilities, and other attributes a person needs to perform a particular job.
Performance Appraisal
the process of evaluating an employees performance, recording the assessment, and providing feedback to the employee
Validity
the relationship between an applicants score on a selection and his or her future job performance
Job Analysis
the systemic process of gathering and interpreting information about essential duties, tasks, and responsibilities of a job.
Telecommuting
using computers and telecommunications equipment to perform work from home or another remote location.