Understanding Management Ch. 9

Matching Model

an employee selection approach in which the organization and the applicant attempt to match each others needs, interests, and values.

pluralism

an environment in which the organization accommodates several subcultures, including employees who would otherwise feel isolated and ignored.

Corporate University

an in-house education and training facility that offers broad-based learning opportunities for employees.

Human Resource Information System

an integrated computer system designed to provide data and information used in HR planning and decision making.

glass ceiling

an invisible barrier that separates women and minorities from holding top positions

Job Specification

an outline of the knowledge, skill, and physical abilities needed to adequately perform a job.

Downsizing

intentional, planned reduction in the size of a companies workforce.

Recruiting

the activities or practices that define the desired characteristics of applicants for specific jobs.

Discrimination

the hiring or promoting of applicants based on criteria that are not job relevant.

Job Description

a concise summary of the specific tasks and responsibilities of a particular job

monoculture

a culture that accepts only one way of doing things and only one set of beliefs and values.

Application Form

a device for collecting background and current applicable information on a person.

Affirmative Action

a policy requiring employers to take positive steps to guarantee equal employment for all people within protected groups.

360 feedback

a process that uses multiple raters, including self-ratings, to appraise employee performance and guide development.

BARS

a rating technique that relates an employee's performance to specific job-related incidents

Realistic Job Preview

a recruiting approach that gives applicants all pertinent and realistic information about the job and the organization

Virtual Team

a team made up of members whoa re geographically or organizationally dispersed, rarely meet face to face, and do their work using advanced information technologies.

Assessment Center

a technique for selecting individuals with a high managerial potential based on their performance on a series of stimulated managerial tasks

OTJ

a type of job experience training in which a new employee adopts another employee to learn tricks of the trade.

Employment Test

a written or computer-based test that is designed to measure a particular attribute such as intelligence or aptitude

Human Resource Management

activities undertaken to attract, develop, and maintain an effective workforce within an organization.

Workforce Optimization

implementing strategies to put the right people in the right jobs, make the best use of employee talent, and develop human capital for the future.

pay for performance

incentive pay that ties at least part of compensation to employees effort and performance

Contingent Workers

people who work for an organization but not on a permanent or full-time basis, including temporary placements, contracted professionals, or leased employees.

ethnorelativism

the belief that groups and subcultures are inherently equal

ethnocentrism

the belief that ones own group or culture is inherently superior to other groups or cultures

Human Capital

the economic value of the knowledge, skills, experience, and capabilities of the employees.

Human Resources Planning

the forecasting of HR needs and the projected matching of individuals with expected job vacancies.

Selection

the process of determining the skills, abilities, and other attributes a person needs to perform a particular job.

Performance Appraisal

the process of evaluating an employees performance, recording the assessment, and providing feedback to the employee

Validity

the relationship between an applicants score on a selection and his or her future job performance

Job Analysis

the systemic process of gathering and interpreting information about essential duties, tasks, and responsibilities of a job.

Telecommuting

using computers and telecommunications equipment to perform work from home or another remote location.