Writing: How to Write Business Emails/Business Email Examples

Back Continued Page 2 3. Use a Formal Greeting and Closing: A. Begin your email with a clear and formal greeting. Your may or may not choose to address a person specifically by name depending on what your email is about and your relationship with the person you are sending it to.

Back Continued Page 2 Some examples of formal greetings: Good Afternoon, Greetings, Dear Mrs. Smith, Ms. Campbell, To whom it May Concern, (used when you do not know the person by name)

Back Continued Page 2 B. An appropriate closing is polite and signals the reader that the email has come to an end. Some examples of formal closings: Best Wishes, Sincerely, Warmest Regards, Thank You

Business Email Examples The following email is too informal for business: Thanks for the snakes you sent. I'm sorry to say that two were dead. Send more soon plz. Talk to ya later!

Business Email Examples Continued Page 3 The correct way to write a business email: To Whom it May Concern, Thank you for your shipment of 4 ball pythons to our store. Pets Alive! On March 2nd, 2015. Unfortunately, two of the four snakes appear to have been hurt during the delivery and were deceased When I opened the snake crate. I would like for you to send two replacement snakes as soon as possible. Please email me back or call the store with further questions to make arrangements for a new shipment. Thank you for your time.

Business Email Examples Continued Page 3 Sincerely, Ms. Carruthers Pets Alive Manager 1-800-123-4567

Front Continued Page 1 2. Maintain a professional image: A: Use a formal tone (voice. The tone of your email should remain professional and straight forward. Try not to use emotional language (how you feel) and avoid contractions and abbreviations. For example: can't should be cannot; don't should be do not; plz should be please; thanx should be thank you

Front Continued Page 1 B. Proof read your email before you send it to make sure there are no spelling or grammar mistakes.

Front Page 1 1. Make your email clear and to the point: A. Describe what your email is about with a few words on the subject line for example: Meeting 10/12 at 5 pm Your shipment is in the office

Front Continued Page 1 B: Ask very clearly for the action that you want the reader to take. Asking clearly is especially important if you are sending the email to more than one person. For example: "Elizabeth- Would you prefer I go down path A or path B here?"