101.3: Basic Communication
Inflection
Changing the pitch of your voice while speaking is called:
Nonverbal Communication
Eye contact, smiling and posture are all examples of:
"I'm interested in what you are saying."
Leaning forward during a conversation might communicate:
Enunciation
Pronouncing words clearly, precisely and accurately is referred as:
Proximity
The nearness of another to ones personal space is known as:
Force
The strength of volume during a verbal exchange is called:
Rate
The tempo used during a verbal exchange is called:
Verbal Communication
The tone or inflection of your voice, level and rate of speech all play a role in:
Body Language
This is another word that means Communication
Paraphrasing
Translating what you heard into your own words is called:
Respond
Use of a prompting comment such as "go on" is an example of a listening strategy called:
Facial Expressions Eye Contact Gestures Posture Proximity
What are the 5 Key elements for non-verbal communication?
Focus Attention Respond Repeat Paraphrase Question
What are the 5 Key elements of Listening?
Clarity Appropriate Vocabulary Pitch Rate Force Questioning
What are the 6 Key elements of verbal communication?
Less is more Get to the point Focus on what is important
Which of the following descriptions is true of speaking with clarity?
Use eye contact throughout the conversation to demonstrate interest
Which of the following statements describes an appropriate technique to use when making eye contact?