101.3: Basic Communication

Inflection

Changing the pitch of your voice while speaking is called:

Nonverbal Communication

Eye contact, smiling and posture are all examples of:

"I'm interested in what you are saying."

Leaning forward during a conversation might communicate:

Enunciation

Pronouncing words clearly, precisely and accurately is referred as:

Proximity

The nearness of another to ones personal space is known as:

Force

The strength of volume during a verbal exchange is called:

Rate

The tempo used during a verbal exchange is called:

Verbal Communication

The tone or inflection of your voice, level and rate of speech all play a role in:

Body Language

This is another word that means Communication

Paraphrasing

Translating what you heard into your own words is called:

Respond

Use of a prompting comment such as "go on" is an example of a listening strategy called:

Facial Expressions Eye Contact Gestures Posture Proximity

What are the 5 Key elements for non-verbal communication?

Focus Attention Respond Repeat Paraphrase Question

What are the 5 Key elements of Listening?

Clarity Appropriate Vocabulary Pitch Rate Force Questioning

What are the 6 Key elements of verbal communication?

Less is more Get to the point Focus on what is important

Which of the following descriptions is true of speaking with clarity?

Use eye contact throughout the conversation to demonstrate interest

Which of the following statements describes an appropriate technique to use when making eye contact?