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The security framework known as AAA includes (check all that applies) Authorization Administration Accounting Authentication

Authorization Accounting Authentication

During an upgrade for a new web server, Glen's company experienced a power surge. The power surge hit the new server, and now the company must troubleshoot the server. ​ What can the company implement that will get the website up and running without the new server? Back-out plan Plan for change Risk analysis Change analysis plan

Back-out plan

Your company has decided that security is very important and wants to add a second security check that will identify its employees while they are logging in to their computers. What type of security do you recommend? Key fobs Smart cards Biometric locks Hardware tokens

Biometric locks

Kevin recently discovered that unknown processes are running in the background on his company's web server. During a performance review, he also noticed that the CPU is working at 80% during downtimes. Kevin believes that software is running in the background and causing the CPU to run at such a high percentage. Kevin discovers that his server along with several other computers in the company have been used to perform a DDoS on another website. What type of attack occurred? Botnet Spyware Zero-day DDoS

Botnet

James travels for business and is always worried that his laptop will be taken from his room. Which type of device will ensure that James's laptop will not be stolen while he travels? Server lock USB lock Padlock Cable lock

Cable lock

An operating system is responsible for validating certificates used to secure communication. For Windows, Microsoft maintains a database of trusted root certificates issued by Certificate Authorities (CAs). A root certificate is the original certificate issued by the CA. When a Windows system opens a secure email or visits a secure website and encounters a new digital certificate, it requests Microsoft's trusted root certificate, which is downloaded to the computer. The download happens seamlessly without the user's knowledge unless there's a problem. If Windows cannot obtain the root certificate to validate the email or website, an error is displayed. Where do you go in the Windows operating system to view and delete root certificates? Action Center Certificate Manager Windows Security Windows Defender

Certificate Manager

If you receive this error when trying to go to a website, where can you go in Windows to verify the certificate settings for the website? Action Center Event Viewer Certificate Manager Windows Defender

Certificate Manager

Jacob has discovered what he believes is a crime on a computer that he is servicing. Jacob has identified and gone through the proper channels to report the incident. He has created a backup of the entire hard drive to preserve the evidence and has started to document the evidence. ​ What must Jacob maintain so the evidence can be used to prosecute the crime? Incident documentation Chain of custody A backup of the data Private property laws

Chain of custody

Lane received a phone call from a client. The client claimed that a file he was working on the day before had disappeared from his computer along with several other files. Lane went to the client's desk to see if she could rebuild the files from the backup done the night before. Lane found and rebuilt the files from the backed-up data. When Lane called the next morning to see if everything was working, the client said that two of his files were gone again. He also noticed new files in a folder. When Lane arrived, she checked to see how much free space the computer had available and found that it had 250GB less than the day before. What is the issue with the client's computer? Spam Corrupt hard drive Bad hard drive driver Computer virus

Computer virus

The web server at Terry's company recently was attacked by multiple computers. The attack overwhelmed the company's web servers and caused the web servers to crash. What type of attack occurred? Botnet Spyware Zero-day DDoS

DDoS

Victoria is working on a computer that was infected with a virus when a client clicked on a link and downloaded a Trojan. Victoria researched the virus and learned that the virus might have written itself into System Restore. What does Victoria need to do to run the antivirus software on System Restore? Disable System Protection. Back up the restore point. Enable System Protection. Run the antivirus software on a restore point.

Disable System Protection.

Jackson has completed remediation of a virus-infected system. He eliminated all the startup program issues and uninstalled several browser add-ons. Jackson has scheduled scans to be performed daily and has run updates on Windows and the anti-malware program. He has enabled System Restore and created a new restore point. What should Jackson do to complete the malware removal process? Educate the end user. Document the problem. Recover the user data. Reinstall Windows.

Educate the end user.

Recently, Jessica has been receiving reports at the help desk that clients cannot log in to their computers and need to rest their passwords. After checking the log file, Jessica decided to ask one client who had recently changed his password, why he decided to change it. The client reported that someone from the help desk had called him and asked him for his password two days ago. He gave the caller the password, and now he can't log in to his system. Jessica has discovered that the client was a victim of social engineering. ​ What can the company do to prevent this from happening again? Educate users. Use multifactor authentication. Install anti-malware software. Install firewall software.

Educate users.

Tracy works for an insurance company that recently received so much spam that the email server became overwhelmed and shut down. Tracy's supervisor has asked her to make sure this does not happen again. What is the first thing Tracy should do to prevent this problem from happening again? User education MAC filtering Firewall Email filtering

Email filtering

Your company's email server has been filling up employee's email boxes with advertisements for things they did not request. You have been asked to research how to stop these types of messages from getting to your coworker's email client software. What will you recommend to your supervisor? Enable the firewall. Enable the spam filter. Enable port forwarding. Enable MAC filtering.

Enable the spam filter.

Zach believes someone is trying to log in to a computer system in order to gain access to the company's network. He wants to use Windows to determine if that is the case. ​ Where can Zach go to check the security logs? NTbtlog.txt Event Viewer Antivirus security logs Action Center

Event Viewer

Lana has just taken a job as an IT professional in Europe and would like to get a head start on what to expect. What regulated data would you recommend that she research? PII PHI PCI GDPR

GDPR

Your company has decided that security is very important and wants to add a second security check when workers are logging in to their computers. The company issued key fobs to all the employees. The key fob generates a code for them to enter when logging in to the computer. ​ What type of security is your company using? Key fob Smart card Biometric lock Hardware token

Hardware token

Lin received 200 new laptops to be issued to company employees. Lin was asked to set them up and distribute them to everyone on a list provided by his supervisor. Lin has completed installing all the software on each computer and is ready to distribute them, but he needs to keep track of who received each laptop. ​ How can Lin keep track of all the laptops? Network topology diagram Knowledge database Inventory management documentation Acceptable use documentation

Inventory management documentation

David would like to add extra security to his network device. He is afraid that someone might try and connect an unauthorized device to the network via an open network drop. ​ What type of security can David deploy to prevent this type of security issue from occurring? Port filtering MAC filtering VPN Access control list

MAC filtering

Dylan is working on a system that has been having issues with files. Recently, Dylan has noticed that some of the filenames have strange characters, and the file sizes seem to be excessively large. File have been disappearing and Windows system files have been changed. What might be the problem with the computer? The hard drive is failing. Malware is corrupting the files. The computer has become part of a botnet.

Malware is corrupting the files.

Your company wants to secure the new data center physically. The company has hired a security guard but wants to find a way so that only one person at a time can enter in the data center. As people enter, they will have to show the security guard identification that authorizes them to enter the data center. What is your company's new security called? Theft prevention Mantrap Entry control roster Security outpost

Mantrap

While researching a network issue, Randy discovered a diagram that he can use to see the design of the network. What type of documentation did Randy discover? Network topology Inventory management Knowledge base Architectural drawing

Network topology

Jeff owns a health care company that sells medical supplies. The company bills health insurance companies for their customers. They are required by the insurance companies to complete paperwork that includes personal and health information. What type of regulated data does Jeff's company need to secure? PII PHI PCI GDPR

PHI

Alexandria works for a non-for-profit company that asks for donations to help the homeless people in her community. Recently the database that holds all the contact information about the donners was hacked, and all the data was copied. What type of data was taken? PII PHI PCI GDPR

PII

Roger's company is trying to increase the level of security for its network. Roger is researching ways to increase the security by making passwords more complex. ​ What can Roger change in Windows to require more complex passwords? Group Policy Organizational unit Password Policy Access control List

Password Policy

One of your clients at work calls and is irate because he had to change his password and now he can't seem to find one that will match the strength needed for the company server. After he finishes venting, you tell him you will send him the document that explains why he needs to have a strong password. What document will you send the client? Acceptable use policy Regulatory and compliance policy Knowledge base Password policy

Password policy

Jannette has been experiencing slow performance on her computer. Today she received an error message saying that an update to her antivirus program failed. When she checked the update history, she discovered that the program had not been updated for two weeks. She restarted her computer and noticed that a file she was working on was no longer available. She also noticed that the network connection was sending data, even when she was not connected to the Internet. ​ What should Jannette do first on her computer? Run anti-malware program. Roll back to a previous date. Quarantine the system. Remediate the infected system.

Quarantine the system.

Jennifer's company currently uses Windows Active Directory to provide centralized authentication, authorization, and accounting to manage users on its network. The company uses a wireless network and an earlier authentication service on the server to authenticate end users accessing resources on the network. ​ What type of service is Jennifer's company using? TKIP WPA2 WEP RADIUS

RADIUS

Which authentication service options work with Active Directory and other types of directory servers to authenticate and authorize users and can be used together on the same network? (Select TWO.) WEP WPA2 RADIUS WPA2-PSK TACACS+ AES

RADIUS TACACS+

The computer that you are working on is not able to complete a Windows update. The update process begins to download the file, but then you receive an error message saying that the Windows update was unable to download. You have checked your Internet connection, and it is working. You have tried the update on your other computer, and it worked. What should you do first to fix the problem with the Windows update? Reinstall Windows. Reinstall the network drivers. Reinstall the security certificate. Remove malware.

Remove malware.

If you are working on a client's computer and you believe that you have found a violation of the AUP, what is your next step? Ignore the violation. Report the incident through the proper channels. Ask the user about the violation. Tell your coworkers what you found.

Report the incident through the proper channels.

Recently, Frank's computer has slowed down dramatically. He has also noticed that the time on the computer is not accurate. Frank has run several antivirus scans, but has not found an issue. Today while surfing the web, he was redirected several times to a website that he did not request. Then a BSOD error occurred on his computer, and when he turned on his computer, the antivirus software was disabled. What kind of malware could be causing the issues on Frank's computer? Zombie Rootkit Spyware Ransomware

Rootkit

Allison's computer is displaying a strange error message saying that Allison, who is an administrator, does not have access to a folder in the Documents library of her user account. Allison tried to take ownership of the folder but was still denied access. She tried running an antivirus scan on the folder, and again access to the folder was denied. ​ What can Allison do to fix this security issue? Restart the computer and try to gain access after the restart. Copy the folder to a flash drive and run a scan on the flash drive. Boot into Safe Mode and run the scan. Run a Windows Defender Offline scan.

Run a Windows Defender Offline scan.

A customer called Derek to complain that her computer was running slow, so he went to the client work area and started troubleshooting the problem. Derek ran the Disk Defragmenter and Disk Clean-up utilities. He checked the processes running in Task Manger. Derek found that the CPU was running several processes. While Derek was looking at Task Manager, the computer crashed. Derek restarted the computer and noticed a long load time for Windows. Derek checked Task Manager and saw several processes that he did not recognize. What should Derek perform next on the client's computer? Run memory diagnostics. Download a CPU diagnostic program. Run a virus scan. Refresh Windows.

Run a virus scan.

Joann turned on her Windows 10 computer today, and while the computer was booting up, it shut down. She restarted the computer and it booted fine but ran slowly. She opened Task Manager and noticed that her CPU was running at 98% capacity and her network at 75% capacity. When she checked to see what process was using so much network connectivity, she received a message saying that access to the process was denied. Based on these indicators, what should Joann do with her computer? (Select all that apply.) Run antivirus software. Disconnect from the network. Refresh Windows. Roll back to a previous restore point. Check the file permissions.

Run antivirus software. Disconnect from the network. Check the file permissions.

Karen received a call from a client whose computer will not boot. The client explained that he had just received an error message about a virus on the computer. When Karen arrived, she tried to boot the computer in Safe Mode, but that did not work. Karen decided to install the hard drive on a working computer. ​ What should Karen do after she installs the hard drive on a second computer? Scan the hard drive in the new computer with antivirus software. Copy the important data to the working computer. Get Windows updates. Get malware updates

Scan the hard drive in the new computer with antivirus software.

Holly is trying to use Windows Defender to run an antivirus scan. Windows Defender refuses to run. She notices a problem when she tries to update Windows Defender and it fails. When Holly opens the Action Center she sees this screen. What has happened to Holly's computer? She has received a spam message. She has received a security alert message. Someone has hijacked her email. She has downloaded a rogue antivirus.

She has downloaded a rogue antivirus

Your company has decided to replace several hundred hard drives. It would like to donate the old hard drives to a local school system that will use them to increase storage on systems for students. However, the company also wants to make sure the hard drives are completely wiped before donating them. Which disposal method will not allow the company to recycle the device? (Select all that apply.) Shredder Low level format Degaussing Overwrite Incineration Drive wipe

Shredder Degaussing Incineration

Jerry has received an email on his company's email system. The email is in regard to a new update the company plans to implement. The administrators are requesting that everyone send their username and password so that the administrators can compile a list and avoid having everyone change their passwords. ​ What type of attack is this? Spear phishing Impersonation Shoulder surfing Tailgating

Spear phishing

Samantha is having an issue with Windows crashing and believes that malicious software is causing it to crash. Samantha also has received application errors that have cause the applications to close. Which event log in the Event Viewer can Samantha inspect to see if malicious software is causing the Windows system to crash and the application errors, system errors, and other types of errors? System logs Security logs Setup logs Application

System logs

Your company is using RADIUS for AAA services to connect wireless users to the Windows Active Directory domain. However, the company wants to upgrade to a Cisco-based wireless network and would like to upgrade the older RADIUS. ​ What will you recommend as an upgrade to RADIUS? RADIUS+ TACACS+ AES WPA2

TACACS+

One of Kyle's clients called to complain that his computer was running really slow. Kyle went to the client's work area and started troubleshooting the problem. Kyle ran the Disk Defragmenter and Disk Clean-up utilities. He checked the processes running in Task Manger and noticed that the SVC host was running several processes. While Kyle was looking at Task Manager, the computer crashed. Kyle restarted the computer and noticed a long load time for Windows. He checked Task Manager and saw several processes that he did not recognize. ​ What might be the issue with Kyle's client's computer? The computer might need more RAM. The computer might need a processor update. The computer might have a virus. The computer might need to have Windows refreshed.

The computer might have a virus

Christian has malware that is preventing him from installing anti-malware on his laptop. What can Christian try if he does not have another computer available to run the anti-malware program? Try to install in Safe Mode. Try to install in Windows RE. Try to install in Windows PowerShell. Create a virtual machine and install the anti-malware program.

Try to install in Safe Mode.

Based on her research of the symptoms, Sara believes her computer is infected with a virus. Sara has an anti-malware program on the computer. What should she do before she runs the anti-malware program? Install Windows updates. Update malware drivers. Update malware software. Update malware signatures.

Update malware signatures.

You have noticed that your computer is running slower than normal and that the amount of storage space on the hard drive is decreasing, even though you have not been doing anything different on your computer. You believe a program is replicating by attaching itself to other programs. What type of malware is on your computer? Trojan Ransomware Rootkit Virus

Virus

Gwen has discovered a program that has copied itself throughout the network. The program does not appear to have a host program and is overloading the network as it replicates. It has even installed a web server on the network and is allowing other computers to connect. What type of malware has Gwen discovered? Worm Trojan Spyware Rootkit

Worm

Peggy found a freely distributed software package for her small business that will allow its sales to be tracked into a database for inventory purposes. ​ Can Peggy install this software on all the computers in her store? Yes, this is open source software. Yes, because she purchased the software. No, this is only for Peggy's computer. No, even though she purchased the software, it was one copy for one computer.

Yes, this is open source software.

Jordan is talking with a client on the phone. Jordan's company recently completed updates on the client's system and something is not working properly. The client asks Jordan why the company is always doing updates. Jordan explain that updates help to secure computer systems. What specific vulnerability do updates help prevent? Zero-day DDoS Brute force Man-in-the-middle

Zero-day