1.4 Stakeholders

How do pressure groups primarily strive to achieve their aims?

By raising as much publicity and awareness of their cause as possible

What arises because an organization cannot meet the needs of all its stakeholders at the same time?

Conflict

Boycotting is often uses by pressure groups to

Create adverse publicity for a business by encouraging customers to shun (avoid or reject) the business

Which of the following stakeholder groups is classified as an external stakeholder?

Creditors

External stakeholders include

Customers

Lobbying groups would not typically support

Deforestation

Stakeholder group X has the following interests: financial benefits, job security, working environment, and continuous professional development needs. Which stakeholder group is least likely to be X?

Entrepreneurs

A business might want to become involved in community projects even though there are not necessarily any direct financial gains from doing so. Which option below does not provide a reason for doing so?

For staff professional development

Stakeholders are

Individuals, groups, and organizations that are affected by the behavior of the business

Anti-Piracy advertising against the illegal downloading of music and movies would be an example of a campaign promoted by

Industry trade groups

Stakeholders of a socially responsible firm, such as customers and employees, might want the business to donate money to charity. Shareholders of the same firm may not necessarily agree with this as it reduces their potential dividends. This is an example of

Stakeholder conflict

Which management tool enables managers to deal with stakeholder conflict?

Stakeholder mapping

Which of the following are internal stakeholders?

Stockholders

Which of the following is not an internal stakeholder of the Industrial and Commercial Bank of China (ICBC)?

The Chinese government

Which statement does not apply to suppliers?

The offer preferential credit terms to all their customers.

Shareholders are

The owners of limited liability companies

Which statement below does not apply to the shareholders of a business?

They receive dividends each year based on the number of shares they hold

Which of the following is least likely to be an objective of pressure groups?

To change government economic objectives

Which of the following stakeholder groups is least likely to be an external stakeholder?

Trade unions

An organization of individuals who unite to further their common interest is known as a

pressure group