15: selecting employees

Arrange the steps involved in the interviewing process in the correct order

1. content and conditions of the interview should be prepared 2. candidates should be made comfortable 3. candidates should be asked about their expectations, goals, background, and qualifications 4. questions from the candidates should be answered 5. the interview should be closed with statement of what to expect 6. impressions should be recorded

Identify the steps that should be taken by interviewers to prepare for an interview

They should arrange for a suitable interview location. They should develop a realistic way to describe the job to candidates by reviewing the job description. They should review an applicant's résumé to check if the information given there suggests some specific questions to ask.

True or false: A professional interview style typically signals that the interviewer is interested in getting to know a candidate both as a prospective employee and as an individual.

This is false. A professional interview style focuses primarily on the information pertinent to a job itself. An interpersonal interview style is informal in nature and signals that an interviewer is interested in getting to know a candidate both as a prospective employee and an individual.

True or false: Employers may use the requirements of the Immigration Reform and Control Act of 1986 as a rationale for discriminating against candidates because they look or sound foreign.

This is false. The Immigration Reform and Control Act of 1986 forbids employers to hire illegal immigrants and requires them to screen candidates to make sure they are authorized to work in the United States. At the same time, however, employers may not use these requirements as a rationale for discriminating against candidates because they look or sound foreign.

True or false: An organization can save itself from hiring unqualified persons by checking employees' background.

This is true. Checking an employee's background saves an organization from hiring an unqualified person as well as from lawsuits.

Employers are prohibited from discriminating on the basis of national origin, sex, religion, color, or race in firing, paying, recruiting, hiring, or laying off under _____.

Title VII of the Civil Rights Act of 1964

Which of the following are reasons for interviewing candidates?

To assess the communication and interpersonal skills of candidates To narrow the pool of applicants for a job

Identify an example of a closed-ended question.

Who is a person's favorite author?

An unstructured interview is one in which _____.

an interviewer gets more flexibility

One of the objectives of interviewing candidates is to _____.

check the comfort level between the supervisor and employee

The information on a résumé or job application can be verified by _____.

checking references

A question that requires a simple answer, such as yes or no, is known as a(n) ____-____ question.

closed-ended

When the effort to recruit and hire qualified workers with disabilities is made by certain companies, they are rewarded with _____.

dedicated employees

The use of a physical examination after a job offer is to _____.

determine if a person is eligible for any life insurance offered by a company as benefits

Unlike an aptitude test, a proficiency test _____.

determines whether an applicant has the skills needed to perform a job

Recruitment involves _____.

looking for candidates from both inside and outside an organization

Unlike a proficiency test, an aptitude test _____.

measures the ability of an applicant to learn job-related skills

During the selection process, screening is done to _____.

narrow the pool of applicants to a number that the supervisor wants to interview for a job

In the context of recruitment, a disadvantage of the external recruitment process is that _____.

new hires will not be adequately familiar with the organization

The person responding is given broad control over the response by a(n) ______-_____ question.

open-ended

During the selection process, the participation of a supervisor in later interviews depends on the _____.

practices and policies of an organization

In the screening process, a person cannot be denied a job on the basis of _____.

pregnancy

The interviewing process should be begun by an interviewer by _____.

preparing

Greeters, who are often included in team interviews of candidates who are junior- and senior-year college students, are _____.

recent graduates

A process of identifying people interested in working for an organization or holding a particular job in the organization is known as ____.

recruitment

The first stage of the selection process is to _____.

review the applications to screen out unqualified candidates

An interviewer prepares questions in advance and conducts an interview based on those questions in a(n) _____ interview.

structured

Employers are prohibited from discriminating against people over 40 years old under _____.

the Age Discrimination in Employment Act of 1967

The federal government cannot refuse a job to a disabled person because of the disability, if the disability does not interfere with the person's ability to do the job, under _____.

the Rehabilitation Act of 1973

One benefit to organizations that comply with the Americans with Disabilities Act of 1990 is that _____.

the employers of organizations are motivated to benefit from a large pool of potential workers

During the selection process, the initial screening is usually done by _____.

the human resources department

A feature of an unstructured interview is that _____.

the questions to be asked are not prepared in advance

A structured interview is one in which _____.

the same material is covered with all candidates

The person best qualified to fill a particular job is sought by the supervisor and human resources department through _____.

the selection process

In the screening process, who usually makes the final decision of whom to hire?

The supervisor

Identify the requisites of a job description

Details of the duties involved The job title

Identify an example of an open-ended question.

How does a person plan to continue developing himself or herself?

Identify an advantage of looking for candidates inside an organization.

Increased motivation among employees

Identify a true statement about a job description.

It refers to the observable activities required to carry out a job.

Discrimination on the basis of childbirth or related medical conditions is prohibited under the _____.

Pregnancy Discrimination Act of 1978

Axtext Corp., a textile company, starts a new production unit. Mia, a senior employee in the company's human resource department, is required to interview potential candidates for job positions in the new production unit. In the context of the interviewing process, which of the following is the first step that Mia should take?

She should prepare the conditions and the content of the interview

Which government agency is charged with enforcing the law under Title VII of the Civil Rights Act of 1964?

The Equal Employment Opportunity Commission

Which federal law prohibits the discrimination of qualified individuals because of a family history of diseases?

The Genetic Information Nondiscrimination Act of 2008

Which law requires employers to screen candidates to make sure they are authorized to work in the United States and prohibits them from hiring illegal immigrants?

The Immigration Reform and Control Act of 1986

Who frequently conducts the initial interview with a job candidate?

The human resources department

Who is responsible for negotiating fringe benefits and pay with a candidate?

The person who offers the job

Which of the following can be asked by interviewers during an interview?

The strengths of a candidate and the kind of career he or she plans to have The things that a candidate is looking for in a company The reasons for expressing interest to work for the company in question

The role of a greeter is to _____.

build rapport with job candidates

In the context of recruitment, a true statement about the external recruitment process is that _____.

it leads to an inflow of fresh ideas and skills

One of the advantages of internal recruitment is that _____.

employees are already familiar with organizational policies

In order to create a good interview condition, an interviewer should _____.

ensure freedom from interruptions and privacy

A good interview condition can be created by _____.

fostering a more equal setting

In an organizational context, a feature of a professional interview style is that _____.

it focuses primarily on job-related information

During the interview process, the interviewer can ask a candidate about his or her _____.

weaknesses and strengths