3300 CH. 9
which of the following occurs when retailers of products must compete on price and currency of inventory directly against the manufacturer
channel conflict
the lower the _________ compared to revenue, the higher the gross profit
cost of sales
personal consumption of retail goods and services accounts for over 75% of total gross domestic product
false
which of the following has the highest share of online retail sales
virtual merchants
which of the following has the highest online sales revenue in 2014?
walmart
how many retailers generate approximately 90% of all retail e-commerce sales
1000
in the US, the service sector accounts for approximately _________% of the US GDP
80
which of the following is not an example of a transaction broker
an accountant
all of the following are challenges faced by brick-and-clicks firms except
building a brand name
virtual merchants face potentially large costs for all of the following except
building and maintaining physical stores
which of the following is not an example of a virtual merchant
dell
what of the following is not a major trend in the online recruitment services industry
disintermediation
which of the following is not on of the seven major segments of the retail industry
electronics and computers
consumers are primarily price-driven when shopping on the internet
false
is defined as gross profit, and found by dividing net sales and revenue
gross margin
which of the following is not one of the central challenges facing the online retail industry
lack of physical store presence
which of the following is not a major trend in online retail for 2015-2016
lunchtime purchases are the fastest growing time segment for online retail purchases
the term supply-push refers to
making products prior to orders being received based on estimated demand
which of the following best explains why the service sector is a natural avenue for e-commerce?
much of the value in services is based on the collection, storage, and exchange of information
all of the following are terms used to describe on-demand service companies except
omni-channel commerce
which of the following is not one of the methods used by traditional retailers to develop omni-channel integration
online supply-push
what of the following statements is not true
online travel services is one of the few sectors in which extensive disintermediation has occurred
operating income or loss divided by net sales revenues is
operating margin
service industry groups are categorized generally into two groups, those that provide transaction brokering and those that involve
providing hands-on services
all of the following statements about the MOTO sectors are true except
the MOTO sector is also referred to as the specialty store sector
which of the following is categorized as an operating expense
the cost of products being sold
all of the following were factors that precipitated the growth of MOTO except
the growth of the cellular phone industry
big data plays an important role in predictive marketing
true
naturebox is an example of a subscription-based retail revenue model
true
online retailing provides an example of the powerful role the intermediaries continue to play in retail trade
true
all of the following launched trials of Buy buttons except
tumblr
which of the following categories generate the highest percentage of online retail revenue
apparel and accessories
omni-channel merchants are also referred to as
brick-and-clicks companies
online retail constitutes about 20% of the total retail market today
false
which of the following has introduced a tool known as Consumer Alerts to inform readers when a review is likely to be fraudulent
yelp
