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Which person is displaying a strong work ethic?

An employee who stays past his or her shift to help a coworker.

What is a conflict of interest?

An inappropriate relationship between personal interests and official responsibilities

Performance evaluations are important because they:

All of these.

When preparing for a performance evaluation, you should:

All of these.

Having a hostile workplace means working in a job you do not like.

'False'

One way to be "present in the moment" is to discuss a personal problem with a coworker who is experiencing a similar situation.

'False'.

Professionals rank personal priorities ahead of patients' needs.

'False'.

A probationary period is a testing or trial period to meet requirements.

'True'.

A worker with a systems perspective can view the "big picture" and understand where his or her role fits in.

'True'.

Health care workers with a strong work ethic protect their own health and safety as well as that of those around them.

'True'.

Insubordination includes the refusal to complete an assigned task.

'True'.

People who are critical thinkers use reasoning and evidence to make decisions about what to do or believe without being influenced by emotions.

'True'.

Pessimists spread negativity to everyone around them and undermine morale, teamwork, and the spirit of cooperation.

'True'.

When referring to your company, it is better to use words such as "we" and "us" instead of "they" and "them."

'True'.

1. Conscientious 2. Honest 3. Caring 4. Sincere 5. Diligent 6. Self-disciplined

1. Careless 2. Deceitful 3. Callous 4. Hypocritical 5. Neglectful 6. Indulgent

Which is an example of negligence?

A health care worker forgets to lock the brakes on a wheelchair, resulting in patient injury.

Which is an example of harassment?

A health care worker joking about a patient's religion

Health care workers must function within the legal scope of practice for the state in which they are employed because failure to do so may:

All of these

Which are "front-line workers"?

All of these

Which are benefits of being "present in the moment" at work?

All of these

Which are examples of complex ethical, moral, and legal dilemmas in health care?

All of these

Which are important questions individuals should ask themselves when making difficult ethical decisions?

All of these

Which behaviors indicate the lack of character in the workplace?

All of these

Which of the following explains how your character traits and personal values affect your attitude and behavior?

All of these

Which should you do when representing your employer?

All of these

Why is it important to follow protocol if you suspect a reportable incident?

All of these

Why is it important to protect your professional reputation on social media sites?

All of these

What is discretion?

Being careful about what one says and does

What are morals?

Capability of differentiating between right and wrong

Which are examples of fraud? Select all that apply.

Changing the results of a research study, Entering incorrect data on equipment maintenance records

Moral behavior and qualities define a person's ________ and directly affect their performance and reputation as a health care professional.

Character

What should you do if you spot a spill in the hallway at work?

Clean it up yourself using safety precautions or report it to the appropriate person

In order to make good decisions, what must critical thinkers do? Select all that apply.

Differentiate between facts, opinions, and personal feelings, Exercise caution in drawing conclusions, Ask essential questions to get to the heart of the matter

Which actions demonstrate a strong work ethic? Select all that apply.

Exercising self-discipline, Creating a contingency plan, Demonstrating enthusiasm for work

Being "present in the moment" means arriving to work on time.

False'.

HIPAA requires a patient's verbal consent to share his or her confidential information with other individuals.

False'.

Reasoning is:

Forming conclusions based on coherent and logical thinking.

Which term describes the need for workers to depend upon one another to get the job done and done well?

Interdependence

What is a social networking site?

Internet places for people to share personal information

Which of the following statements about morals is correct?

Moral conduct is subject to interpretation.

"You are the company you work for," means:

None of these.

Which statements are TRUE? Select all that apply.

Objective criteria are based on competence and behaviors., Traits are difficult to measure objectively.

How does interdependence relate to health care workers?

People must depend on one another to get the work done and done well.

What are conducted to measure success in executing job duties?

Performance evaluations

Personal ________ are things of great worth and importance to a person.

Values

What is the difference between personal ethics and professional ethics?

Personal ethics are the standards of conduct and moral judgment determined by individuals based on their morals, values, and character, whereas professional ethics are the standards of conduct and moral judgment imposed by professional organizations on the groups of people who work in specific occupations.

Which of the following social media activities could lead to a HIPAA violation?

Posting a photo of yourself with a patient on your Facebook page

A spoken statement of false charges that damages another person's good reputation is:

Slander

What is a reputation?

Someone's character, values, and behavior as viewed by other people

What is integrity?

The quality of being honest and of sound moral principles

When a worker has a systems perspective, which of the following is correct? Select all that apply.

The worker understands how everyone's work is interconnected., The worker is aware of his or her role and how it fits into the overall process.

What are priorities?

Things having precedence in time, order, and importance

What is scope of practice?

What a worker may and may not do as part of his or her job

What should an employee do throughout the year to prepare for a performance evaluation? Select all that apply.

Track progress towards achieving job goals, Keep thank you notes from patients on file, Track suggestions made to improve quality, safety, and cost-effectiveness

An example of malpractice could be a health care worker who mislabels a tissue sample, resulting in a misdiagnosis of breast cancer and the removal of the patient's breast via surgery.

True

Critical thinking involves thinking through each situation, deciding on a strategy, testing the strategy, observing the results, and adjusting accordingly.

True'

Scores on performance evaluations may determine wage increases.

True'

The purpose of performance evaluations is to measure success in executing job duties.

True'

Accepting pay for time not worked is an example of dishonest behavior.

True'.

Critical thinkers think through each situation, decide on a strategy, test the strategy, observe the results, and adjust accordingly.

True'.

How well an employee is liked by his or her coworkers is an example of subjective evaluation criteria.

True'.

If a laboratory aide draws blood from a patient after watching the procedure several times but without proper training in the procedure, then reasonable care was not exercised.

True'.

State agencies grant licenses for a job only to people who have met pre-established qualifications, and only licensed workers may legally perform the job as part of their scope of practice.

True'.

What types of information are protected by HIPAA?

all of these