479 Chapter 7 Quiz
A disadvantage of a functional structure is as follows: A. It forces accountability to the top. B. It minimizes career development opportunities. C. It leads to poor delegation of authority. D. A and B E. A, B, and C
E. A, B, and C
A quote from Chapter 7 is that "_______________ may be the single-greatest threat to successful strategy implementation." A. Social media rumor versus fact B. Ineffective organizational structure C. Resistance to change D. Low customer loyalty E. Data breaches
C. Resistance to change
The divisional structure can be organized in what way? A. By customer B. By process C. By geographic area D. A and C E. A, B, and C
E. A, B, and C
Overall, in Asia, women comprise only ___ percent of corporate board seats, compared with ___ percent in Europe and ___ percent in the United States. A. 17; 37; 55 B. 6; 37; 55 C. 37; 55; 15 D. 6; 37; 17 E. 6; 17; 15
E. 6; 17; 15
Regarding bonuses, what percent of U.S. companies have profit-sharing plans? What percent use stock price for bonuses? A. 30 percent; 16 percent B. 50 percent; 50 percent C. 16 percent; 30 percent D. 30 percent; 10 percent E. 10 percent; 16 percent
A. 30 percent; 16 percent
The _______________ is set to release guidance to employers regarding dos and don'ts related to corporate wellness programs. A. Equal Employment Opportunity Commission (EEOC) B. Office of Civil Rights C. Federal Department of Human Services D. Food and Drug Administration E. Occupational Safety and Health Administration (OSHA)
A. Equal Employment Opportunity Commission (EEOC)
Which statement(s) below is false? A. The percentage of large companies in the United States with a chief operating officer (COO) has declined almost every year for a decade, to about 60 percent today. B. A recommended guideline in developing an organizational structure is to avoid letting a single individual be both chairman of the board and CEO of a company. C. A recommended guideline in developing an organizational structure is to avoid having a particular person reporting to more than one person in the chain of command. D. A, B, and C E. A and B
A. The percentage of large companies in the United States with a chief operating officer (COO) has declined almost every year for a decade, to about 60 percent today.
How many basic types of organizational structure are discussed in the chapter? A. 9 B. 7 C. 11 D. 5 E. 3
B. 7
Which statement below is false? A. Changes in strategy often require changes in an organization's structure. B. Changes in structure often require changes in an organization's strategies. C. Symptoms of an ineffective organizational structure include too many meetings being attended by too many people. D. Consumer goods companies tend to emulate the divisional structure-by-product form of organization. E. Structure dictates how an organization's resources will be allocated.
B. Changes in structure often require changes in an organization's strategies.
What type of structure is the most complex of all the organizational designs or structures? A. Division by process B. Matrix C. Conglomerate D. Strategic business unit (SBU) E. Functional
B. Matrix
_________ is the broad term that refers to all other terms listed below. The term can apply to all divisions and departments (such as "We are an equal opportunity employer"), or to a single department ("Employees in this department must take at least one training and development course each year"). A. Rules B. Policies C. Methods D. Procedures E. Guidelines
B. Policies
Which statement below is false? A. Corporate wellness programs have proliferated in recent years due in part to the Affordable Care Act, which increased the maximum incentives and penalties employers may use to encourage employee well-being. B. The publisher of this book, Pearson plc, has a corporate wellness program called LifeVest, where the firm gives $500 to employees who improve their body mass index. C. Corporate wellness programs are largely aimed at reducing workforce obesity. D. Chevron and Biltmore provide exemplary wellness programs that think beyond diet and exercise and focus also on stress management by assisting employees with such issues as divorce, serious illness, death and grief recovery, child rearing, and care of aging parents. E. B and C
B. The publisher of this book, Pearson plc, has a corporate wellness program called LifeVest, where the firm gives $500 to employees who improve their body mass index.
About what percent of Fortune 500 companies have a female CEO? A. 25 B. 10 C. 5 D. 15 E. 20
C. 5
Which statement below is false? A. The primary benefit sought from restructuring is cost reduction. B. Restructuring is concerned primarily with shareholder well-being rather than employee well-being. C. Restructuring is concerned primarily with employee well-being rather than shareholder well-being. D. A and B E. B and C
C. Restructuring is concerned primarily with employee well-being rather than shareholder well-being.
Which factor below commonly prohibits effective resource allocation? A. Overprotection of resources B. Too great an emphasis on short-run financial criteria C. A reluctance to take risks D. A, B, and C E. A and B
D. A, B, and C
Which tactic(s) is a potential labor cost-saving production/operations method? A. Furlough B. Reduction of employee 401(k) match C. Voluntary buyouts D. A, B, and C E. A and C
D. A, B, and C
Which statement below is false? A. Reengineering does not usually affect the organizational structure or chart. B. Reengineering does not usually imply job loss or employee layoffs. C. Reengineering is characterized by many tactical (short-term, business functiondash-specific) decisions. D. None of the above E. A, B, and C
D. None of the above
In contrast to strategy formulation, strategy implementation focuses more on which item below? A. Efficiency rather than effectiveness B. Motivation skills rather than analytical skills C. Leadership skills rather than intuitive skills D. B & C E. A, B, and C
E. A, B, and C
Schein indicated that the following element is most useful in linking culture to strategy: A. Designing of physical spaces, facades, and buildings B. Explicit reward and status system and promotion criteria C. Deliberate role modeling, teaching, and coaching by leaders D. How the organization is designed and structured E. All of the above
E. All of the above
Which statement below is false? A. For a firm to ignore social media communication by employees may be irresponsible. B. Many companies monitor employees' and prospective employees' social media activities, and have the legal right to do so. C. The bottom line is that companies have the legal right to monitor employees' conduct, but have the legal duty to do so only if there is sufficient reason for concern. D. Whenever a company discovers through social media that an employee or potential employee is Muslim, disabled, gay, or over 40 years old, and then denies a promotion or hires someone else, that "social media discovery information" could be the basis of a discrimination suit against the firm. E. All statements are true.
E. All statements are true.
Which statement below is false? A. The average age today for women in the United States to get married is 30 years old for those with a college degree, and 26 years old for those with only a high school degree. B. More women than men earn both undergraduate and graduate degrees in the United States. C. Women, on average, earn 25 percent less than men in the United States. D. Among 342 professions in the United States, women earn more than men in only nine. E. All statements are true.
E. All statements are true.
Which statement below is not a Table 7-10 guideline for developing an organizational chart? A. Make sure the chair of the board is not also the CEO or president of the company. B. Avoid a functional-type structure for all but the smallest firms. C. Make sure the CEO of the firm does not also carry the title president. D. Make sure every executive has one boss, so lines in the chart should be drawn accordingly, assuring unity of command. E. Make sure only presidents of divisions report to the CEO.
E. Make sure only presidents of divisions report to the CEO.
What statement below is false? A. Conflict is not always bad. B. Conflict can serve to energize opposing groups into action. C. Conflict may help managers identify problems. D. A and C E. None of the above.
E. None of the above.
Which term below should be avoided in stating annual objectives? A. Maximize B. Minimize C. As soon as possible D. A, B, and C E. None of the above.
E. None of the above.
Which statement below is not a Table 7-10 guideline for developing an organizational chart? A. Make sure functional executives such as CFO, CIO, CMO, CSO, R&D, CLO, CTO, and HRM report to the CEO, not to the COO. B. Decentralize, using some form of divisional structure, whenever possible. C. Make sure span of control is reasonable, probably no more than 10 persons reporting to any other person. D. Use an SBU type structure for large, multidivisional firms. E. Reserve the title president for the CEO of the firm.
E. Reserve the title president for the CEO of the firm.