479 Chapter 7 Quiz

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A disadvantage of a functional structure is as​ follows: A. It forces accountability to the top. B. It minimizes career development opportunities. C. It leads to poor delegation of authority. D. A and B E. A, B, and C

E. A, B, and C

A quote from Chapter 7 is that​ "_______________ may be the​ single-greatest threat to successful strategy​ implementation." A. Social media rumor versus fact B. Ineffective organizational structure C. Resistance to change D. Low customer loyalty E. Data breaches

C. Resistance to change

The divisional structure can be organized in what​ way? A. By customer B. By process C. By geographic area D. A and C E. ​A, B, and C

E. ​A, B, and C

Overall, in​ Asia, women comprise only​ ___ percent of corporate board​ seats, compared with​ ___ percent in Europe and​ ___ percent in the United States. A. 17; 37; 55 B. 6; 37; 55 C. 37; 55; 15 D. 6; 37; 17 E. 6; 17; 15

E. 6; 17; 15

Regarding​ bonuses, what percent of U.S. companies have​ profit-sharing plans? What percent use stock price for​ bonuses? A. 30​ percent; 16 percent B. 50​ percent; 50 percent C. 16​ percent; 30 percent D. 30​ percent; 10 percent E. 10​ percent; 16 percent

A. 30​ percent; 16 percent

The​ _______________ is set to release guidance to employers regarding dos and​ don'ts related to corporate wellness programs. A. Equal Employment Opportunity Commission​ (EEOC) B. Office of Civil Rights C. Federal Department of Human Services D. Food and Drug Administration E. Occupational Safety and Health Administration​ (OSHA)

A. Equal Employment Opportunity Commission​ (EEOC)

Which​ statement(s) below is​ false? A. The percentage of large companies in the United States with a chief operating officer​ (COO) has declined almost every year for a​ decade, to about 60 percent today. B. A recommended guideline in developing an organizational structure is to avoid letting a single individual be both chairman of the board and CEO of a company. C. A recommended guideline in developing an organizational structure is to avoid having a particular person reporting to more than one person in the chain of command. D. A, B, and C E. A and B

A. The percentage of large companies in the United States with a chief operating officer​ (COO) has declined almost every year for a​ decade, to about 60 percent today.

How many basic types of organizational structure are discussed in the​ chapter? A. 9 B. 7 C. 11 D. 5 E. 3

B. 7

Which statement below is​ false? A. Changes in strategy often require changes in an​ organization's structure. B. Changes in structure often require changes in an​ organization's strategies. C. Symptoms of an ineffective organizational structure include too many meetings being attended by too many people. D. Consumer goods companies tend to emulate the divisional​ structure-by-product form of organization. E. Structure dictates how an​ organization's resources will be allocated.

B. Changes in structure often require changes in an​ organization's strategies.

What type of structure is the most complex of all the organizational designs or​ structures? A. Division by process B. Matrix C. Conglomerate D. Strategic business unit​ (SBU) E. Functional

B. Matrix

_________ is the broad term that refers to all other terms listed below. The term can apply to all divisions and departments​ (such as​ "We are an equal opportunity​ employer"), or to a single department​ ("Employees in this department must take at least one training and development course each​ year"). A. Rules B. Policies C. Methods D. Procedures E. Guidelines

B. Policies

Which statement below is​ false? A. Corporate wellness programs have proliferated in recent years due in part to the Affordable Care​ Act, which increased the maximum incentives and penalties employers may use to encourage employee​ well-being. B. The publisher of this​ book, Pearson​ plc, has a corporate wellness program called​ LifeVest, where the firm gives​ $500 to employees who improve their body mass index. C. Corporate wellness programs are largely aimed at reducing workforce obesity. D. Chevron and Biltmore provide exemplary wellness programs that think beyond diet and exercise and focus also on stress management by assisting employees with such issues as​ divorce, serious​ illness, death and grief​ recovery, child​ rearing, and care of aging parents. E. B and C

B. The publisher of this​ book, Pearson​ plc, has a corporate wellness program called​ LifeVest, where the firm gives​ $500 to employees who improve their body mass index.

About what percent of Fortune 500 companies have a female​ CEO? A. 25 B. 10 C. 5 D. 15 E. 20

C. 5

Which statement below is​ false? A. The primary benefit sought from restructuring is cost reduction. B. Restructuring is concerned primarily with shareholder​ well-being rather than employee​ well-being. C. Restructuring is concerned primarily with employee​ well-being rather than shareholder​ well-being. D. A and B E. B and C

C. Restructuring is concerned primarily with employee​ well-being rather than shareholder​ well-being.

Which factor below commonly prohibits effective resource​ allocation? A. Overprotection of resources B. Too great an emphasis on​ short-run financial criteria C. A reluctance to take risks D. A, B, and C E. A and B

D. A, B, and C

Which​ tactic(s) is a potential labor cost-saving ​production/operations method? A. Furlough B. Reduction of employee​ 401(k) match C. Voluntary buyouts D. A, B, and C E. A and C

D. A, B, and C

Which statement below is​ false? A. Reengineering does not usually affect the organizational structure or chart. B. Reengineering does not usually imply job loss or employee layoffs. C. Reengineering is characterized by many tactical​ (short-term, business functiondash-​specific) decisions. D. None of the above E. A, B, and C

D. None of the above

In contrast to strategy​ formulation, strategy implementation focuses more on which item​ below? A. Efficiency rather than effectiveness B. Motivation skills rather than analytical skills C. Leadership skills rather than intuitive skills D. B​ & C E. A, B, and C

E. A, B, and C

Schein indicated that the following element is most useful in linking culture to​ strategy: A. Designing of physical​ spaces, facades, and buildings B. Explicit reward and status system and promotion criteria C. Deliberate role​ modeling, teaching, and coaching by leaders D. How the organization is designed and structured E. All of the above

E. All of the above

Which statement below is​ false? A. For a firm to ignore social media communication by employees may be irresponsible. B. Many companies monitor​ employees' and prospective​ employees' social media​ activities, and have the legal right to do so. C. The bottom line is that companies have the legal right to monitor​ employees' conduct, but have the legal duty to do so only if there is sufficient reason for concern. D. Whenever a company discovers through social media that an employee or potential employee is​ Muslim, disabled,​ gay, or over 40 years​ old, and then denies a promotion or hires someone​ else, that​ "social media discovery​ information" could be the basis of a discrimination suit against the firm. E. All statements are true.

E. All statements are true.

Which statement below is​ false? A. The average age today for women in the United States to get married is 30 years old for those with a college​ degree, and 26 years old for those with only a high school degree. B. More women than men earn both undergraduate and graduate degrees in the United States. C. Women, on​ average, earn 25 percent less than men in the United States. D. Among 342 professions in the United​ States, women earn more than men in only nine. E. All statements are true.

E. All statements are true.

Which statement below is not a Table​ 7-10 guideline for developing an organizational​ chart? A. Make sure the chair of the board is not also the CEO or president of the company. B. Avoid a​ functional-type structure for all but the smallest firms. C. Make sure the CEO of the firm does not also carry the title president. D. Make sure every executive has one​ boss, so lines in the chart should be drawn​ accordingly, assuring unity of command. E. Make sure only presidents of divisions report to the CEO.

E. Make sure only presidents of divisions report to the CEO.

What statement below is​ false? A. Conflict is not always bad. B. Conflict can serve to energize opposing groups into action. C. Conflict may help managers identify problems. D. A and C E. None of the above.

E. None of the above.

Which term below should be avoided in stating annual​ objectives? A. Maximize B. Minimize C. As soon as possible D. A, B, and C E. None of the above.

E. None of the above.

Which statement below is not a Table​ 7-10 guideline for developing an organizational​ chart? A. Make sure functional executives such as​ CFO, CIO,​ CMO, CSO,​ R&D, CLO,​ CTO, and HRM report to the​ CEO, not to the COO. B. Decentralize, using some form of divisional​ structure, whenever possible. C. Make sure span of control is​ reasonable, probably no more than 10 persons reporting to any other person. D. Use an SBU type structure for​ large, multidivisional firms. E. Reserve the title president for the CEO of the firm.

E. Reserve the title president for the CEO of the firm.


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