5 types of conflict styles (CACCA)
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compromise
a settlement of differences in which each side gives up something- both parties win, both parties lose something
collaborating
a strategy for managing conflict that involves working toward a solution that meets both parties' needs
competing
one party attempts to get his or her own goals met without concern for the other party's results
avoiding
one or both parties seek to suppress the conflict
accommodating
one party yields the win to the other party
