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April delegates work tasks to her employees rather than micro-managing them and she trusts her employees to come up with their own approach to certain tasks. April is attempting to instill a sense of _____ in her employees.

self-determination

The belief that a person has the capabilities needed to execute the behaviors required for task success is known as

self-efficacy

Which of the following is the motivating force with the strongest performance effect?

self-efficacy/competence

The need to hold a high evaluation of oneself and to feel effective and respected by others is a(n) _____ need.

self-regard

_____ reflects how complicated the information and actions involved in a task are, as well as how much the task changes.

task complexity

Which of these refer to the learning plans and problem-solving approaches used to achieve successful performance?

task strategies

The efficacy of an individual can be dictated by all of these except:

the valence of rewards

The anticipated value of the outcomes associated with performance is known as

valence

S.M.A.R.T. goals

Specific Measurable Achievable Result-based Time-sensitive

Efficacy is dictated by _____, where feelings of fear or anxiety can create doubts about task accomplishment, while pride and enthusiasm can bolster confidence levels

emotional cues

Don feels that he is not getting the same rewards as his colleague. He believes that this situation can only be alleviated by restoring balance to the comparison ratios. Don is experiencing

equity distress

In equity theory, the internal tension that is caused by an imbalance to the ratios is known as

equity distress

Which theory suggests that employees create a "mental ledger" of the outcomes they get from their job duties?

equity theory

The set of energetic forces that originates both within and outside an employee, initiates work-related effort, and determines its direction, intensity, and persistence is known as

motivation

Motivation is a critical consideration because effective job performance is largely a function of

motivation and ability

The cognitive groupings or clusters of outcomes that are viewed as having critical psychological or physiological consequences are known as

needs

The dimensions of psychological empowerment include all of these except:

needs

When employees consider efficacy levels for a given task, they first consider their

past accomplishments

The need for the food, shelter, safety, and protection required for human existence is a _____ need.

physiological

The need to perform tasks that one cares about and that appeal to one's ideals and sense of purpose is a _____ need.

self-actualization

Expectancy is a subjective probability ranging from

0 to 1

The need to be able to predict and control one's future is a(n) _____ need.

autonomy

In equity theory, rethinking your inputs to restore mental balance without altering your behavior in any way is known as

cognitive distortion

Comparison with others in the same organization doing substantially different jobs is

company equity

The person who seems to provide an intuitive frame of reference for judging equity is known as

comparison order

David is a commercial financial analyst but wants to become a commercial lender, so he engages in self-directed learning, seeks out feedback from his managers, and manages his own workload. David is attempting to build his own _____ at his job.

competence

Thomas is considering his efficacy level for making Christmas dinner for 24 people. Thomas takes pride in his cooking skills and is always enthusiastic about cooking and entertaining dinner guests. Which of the following dictates Thomas's efficacy?

emotional cues

_____ theory acknowledges that motivation doesn't just depend on your own beliefs and circumstances, but also what happens to other people.

equity

The belief that exerting a high level of effort will result in the successful performance of some task is known as

expectancy

_____ theory argues that employee behavior is directed toward pleasure and away from pain or, more generally, toward certain outcomes and away from others.

expectancy

Which theory focuses most specifically on describing the cognitive process that employees go through to make choices among different voluntary responses?

expectancy theory

When someone from another company is referred to as the 'comparison other', one is involved in a(n)

external comparison

Motivation that is controlled by some contingency that depends on task performance is known as _____ motivation.

extrinsic

Philip is looking to beat the top scorer in his organizational behavior class. However, the instructor would not reveal the points Philip has attained so far including the tests, class participation, and peer evaluation. Which of the following moderator may help Philip?

feedback

_____ consists of updates on employee progress toward goal attainment.

feedback

As described in the text, the meaning of money has which of the following facet(s)?

freedom

_____ is defined as the degree to which a person accepts a goal and is determined to try to reach it.

goal commitment

_____ are defined as the objective or aim of an action and typically refer to attaining a specific standard of proficiency, often within a specified time limit.

goals

Which of the following is a unit-focused compensation plan element?

grainsharing

Allan, the new Business School dean, has done a good job moving the Business School forward toward accreditation of its program. For Allan, this achievement translates as _____ in his position as the dean of the school.

impact

Which of the following reflects the sense that a person's actions "make a difference," indicating that progress is being made toward fulfilling some important purpose?

impact

Kelly believes that if she successfully earns her MBA, she'll be promoted to a midlevel executive manager position. She is therefore motivated to earn an MBA. Kelly is exhibiting which of the following?

instrumentality

Kendra is more motivated when successful performance helps her attain attractive outcomes, such as bonuses, while helping her avoid unattractive outcomes such as terminations. Kendra's level of motivation is dependent on which of the following?

instrumentality

Technically, _____ is a set of subjective probabilities, each ranging from 0 to 1, that successful performance will bring a set of outcomes.

instrumentality

The belief that successful performance will result in some outcome(s) is known as

instrumentality

A(n) _____ involves a 'comparison other' in the same company.

internal comparison

Motivation that is felt when task performance serves as its own reward is known as _____ motivation.

intrinsic

Stefana has loved working with the local Red Cross chapter for the last four summers. Because of its charitable nature, she probably views the job as high in

meaningfulness

_____ captures the value of a work goal or purpose, relative to a person's own ideals and passions.

meaningfulness

Equity has a _____ effect on organizational commitment.

moderate positive

Equity has a _____ effect on citizenship behavior and a _____ effect on counterproductive behavior.

moderate positive; moderate negative

An energy rooted in the belief that work tasks contribute to some larger purpose is known as

psychological empowerment

Motivation has a _____ effect on job performance.

strong positive

Ethan wants to call his colleagues and boss home for his first wedding anniversary, but feels that he might fall short of expectations. His friend, Mathew encourages him and assures him that the party would be successful. Which of the following considerations will dictate Ethan's self-efficacy?

verbal persuasion

Employees consider _____ for a given task, by taking into account their observations and discussions with others who have performed similar tasks.

vicarious experiences

Sharon is considering her efficacy level for making Thanksgiving dinner for 12 people. Sharon has watched her mother successfully make Thanksgiving dinner for 20 people for 10 years. Which of the following is Sharon considering?

vicarious experiences


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