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A WBS dictionary is a document which...

... describes the details for each component in the WBS.

In general, processes of configuration management do not include...

...assigning responsibilities for change control and documentation

A project charter is a document that...7

...authorizes the project and the use of organizational resources to meet project requirements.

A facilitator should...

...give guidance as required without interfering.

Your management announced that they want to put you on a stretch assignment. In this situation, you should consider that...

...key stakeholders must have timely and complete information regarding your qualifications to make decisions regarding your suitability for the assignment.

Crashing describes a technique to speed up a project by...

...reallocating existing resources or assigning additional resources to the project.

Geert Hofstede's cultural dimension of individualism refers to...

...the significance of the person versus that of the group.

What is typical for high-context cultures?

A message has little meaning without an understanding of the surrounding context.

What does the term best practice often refer to?

A specific sequence of work, described in terms of soft logic.

What is the meaning of the acronym CSOW?

A statement of work that has been formally agreed upon by both parties and is therefore part of a contract.

You identified a technical risk in your project and assigned a contingency for that. Planning contingency reserves is part of which risk response strategy?

Active risk acceptance

You are in the process of planning a project and found that stakeholders often have varying objectives and requirements. This makes it hard to come up with a plan with which all objectives will be met. What is probably most helpful to ensure common understanding?

Ask the project stakeholders to build focus groups in order to discuss and remedy conflicting interests.

The term baseline is used in both disciplines project management and configuration management. Which statement is not true?

Baselines in system configurations are often also referred to as deltas.

You are in the process of contacting sellers to obtain bids and proposals. You found out that it might become a time-consuming procedure to ensure that the sellers get a clear and common understanding of the procurement process and of the needs of your project. Which technique may help you save time?

Bidder conferences

Which is not a point used for three-point estimation? 7

Budget estimate

How does a project management team stay in touch with the work and the attitudes of project team members?15

By observation and communication

How should change management be planned for?

Change management can be planned in a set of management plans or a specific change management plan.

What is not true for change requests?

Change requests are always a sign of bad planning and should be avoided therefore.

Which statement on constructive changes is false?

Changes in projects under contract are called constructive changes if they yield benefits for both parties.

Your project, run for a customer, is coming to an end. The customer has been contractually granted a three years warranty period for the product of the project. What should you do first?8

Changes on the product can affect warranty clauses. Ensure that these clauses are aligned with the final specifications.

During code inspection in a major software development project, a project management team identified frequent occurrences of critical programming errors. These errors are scattered across the code and occur without a discernible pattern. Which tool is most likely to help the team identify areas of error concentration in order to develop a prioritized response strategy?

Checksheet

Which concept of locating team members can help them best to enhance their performance as a team?

Co-location

Being assigned as a project manager, you noticed during project execution that conflicts arise in the team on both technical and interpersonal levels. What is an appropriate way of handling conflicts?

Conflicts should be addressed early and usually in private, using a direct, collaborative approach.

An accepted deadline for a project approaches. However, the project manager realizes only 75% percent of the work has been completed. The project manager then issues a change request. What should the change request authorize?

Corrective action based on causes

The cost baseline is developed during which process?

Determine budget.

During human resource planning you identified that your team members are not sufficiently qualified for their tasks. Which may be an appropriate solution to this problem?

Develop a training plan

You recently took over the assignment for a project. The project charter has been developed. What is an appropriate next step for you?

Develop management plans.

As the project manager in a software project which is currently initiated, you want to assess high-level risks. What should you do?

Develop the project charter and a risk management plan to start identifying risks based on those and other documents

As the project manager, you decided to arrange a team meeting to identify and analyze lessons learned from quality control with stakeholders. What should you do with them?

Document them and make them part of the historical database for the project and the performing organization.

You are running a major project with four sub-projects. Each of the sub-project managers has developed a risk management plan, identified many risks, analyzed them and planned for risk response. It is now two months later. What should you not do?

Ensure that they handle all risks to save you from project level risk control.

You are going to take over a new project as the project manager in an enterprise unknown to you. What should you investigate during the chartering process?

Enterprise environmental factors

Which of the following are not common barriers to project team building?

Excessive team member commitment

According to Bruce Tuckman, which are the stages of team development?

Forming, storming, norming, performing

A customer is requiring a minor scope change and expects you to do this without delays and additional costs. You believe that you have adequate authorization to make the decision by yourself, but you are not quite sure. What should be your next steps?

Handle the request according to the integrated change control processes described in your management plans. Then make a decision together with the appropriate change control body, whether the increased customer satisfaction will be worth the extra costs, work, risks etc.

What should managers consider before conducting a performance-evaluation interview with a project team member?

Has the employee been provided with sufficient instructions and work tools?

_________ are usually not a manifestation of unique organizational cultures and styles.

Individual traits and attitudes of co-workers

You are the project manager for the development of a new type of power plant. Your project is making fast progress, and it is getting nearer to the day of product acceptance. Which technique will be most important for product acceptance?

Inspection

What is least important when it comes to archiving project records?

Integration of the archive with business software.

During execution of a project, you observe that the performance of some of your team members is dropping, while others are doing a consistently good job. What should you try first to bring the team as a whole back to performance?

Introduce a system of formal and informal performance appraisals, research causes for bad performance and solicit mutual feedback.

What is not a reason for companies to organize lessons learned?

Lessons learned should focus on identifying those accountable for errors and failures

Which of the following is generally not regarded as an element of active listening?

Making eye contact

What is typical for critical chain project management?

Management of buffers

A project manager's PDM network schedule gets audited by a scheduling expert. The expert tells the project manager to focus more on nodes with "path convergence", also known as "sinks". What is he referring to?

Nodes in a network logic diagram which have multiple predecessors.

In most jurisdictions, a legally required order of formal statements establishing a contract is:

Offer, acceptance

What do you expect when you are submitting an invitation for bid to sellers?5

Offers which are similar enough to allow a selection based on price.

What is not true for project deliverables?

Once project deliverables have been identified, their description should not be changed any more.

Which statement describes best handling of assumptions during the initiating processes?

Organizational, environmental and external assumptions should be addressed by the project charter.

At the beginning of project execution, you notice different opinions between team members relating to project work and deliverables and to the level of overall complexity. What should you do right now?

Organize meetings to identify and resolve misunderstandings between team members in order to avoid interface problems, disintegration and costly rework early in the project.

An organization is considering various contract types in order to motivate sellers and to ensure preferential treatment. What should they consider before deciding to use an award fee contract? 8

Payment of an award fee is decided upon by the customer based on the degree of satisfaction.

What are the cost types in modern quality management?

Prevention costs - appraisal costs - failure costs

The project manager develops a process improvement plan to encourage continuous process improvement during the life of the project. Which of the following is a valid tool or technique to assist the project manager to assure the success of the process improvement plan?

Process analysis

Product acceptance criteria should be laid down in which document?

Project scope management plan

The ________ is a document which describes how the project management team will implement the performing organization's quality policy.

Quality management plan

In configuration management, which of the following is necessary to maintain the integrity of baselines?

Releasing only approved changes for incorporation into products or services.

The project manager meets with the project team to review lessons learned from previous projects. In what activity is the team involved?

Risk identification

Which document is developed along the risk management processes from identify risks through perform qualitative risk analysis to control risks?

Risk register

You have just taken over as manager of a project that will create many benefits for the performing organization, but you sense a high level of resistance in various stakeholders right from the start. What is the most appropriate action to resolve the problem?

Schedule a meeting with these stakeholders to present the project, discuss and establish ground rules, ensure their involvement and identify initial personal and organizational issues.

The communications management plan is a document which includes descriptions of

Stakeholder communication requirements

The members of your project team have been assigned to your project with general availability levels of 50%. Yesterday, they reported to you that significant variances occurred during project execution. You have noted that the team members have been spending less than 50% of their time working on your project. Your project schedule is about to become heavily delayed, and deadlines are in jeopardy. What should you do?

Talk with functional managers. Negotiate clear and written assignments with reliable scheduling priorities.

While executing a project, you sense a slightly negative attitude in your team. Which type of document do you now need, among others, to better understand and then be able to improve the situation?

Team performance assessments

Projects frequently do not meet customer expectations for which of the following reasons?

Technical inability and poor risk management by the contractor

Which of the following documents is not used as input for the validate scope process?

The RACI matrix, describing accountabilities in case of product rejection.

Which statement describes best the purpose of the communications management plan?

The communications management plan describes the information delivery needs including format and level of detail.

What is best used to calculate the profit from an internal project?

The economic value added (EVA) to the organization taking into account taxes and capital costs

Your organization is considering to run a project which will entail an investment of $1,000,000. The product from the project is forecasted to create revenues of $250,000 in the first year after the end of the project and of $420,000 in each of the two following years. What is true for the net present value of the project over the three years cycle at a discount rate of 10%?4

The net present value is negative, which makes the project unattractive.

_______ are not necessarily used to establish the cost baseline of a project.

The risk breakdown structure and the risk register

What is important for quality auditors?

They must be properly trained.

What is the purpose of a project charter?

To formally authorize a project or a phase and document initial requirements which satisfy the stakeholder's needs and expectations.

The concept of (the) _________ states that changes related to one requirement—scope, time, or cost—will at least influence one other element.

Triple constraint

What is true for statistical sampling?

Variables sampling includes collection of quantitative data on the degree of conformity for each item of a sample.

The scope baseline includes____.

WBS dictionary, WBS, scope statement

While applying procurement management processes in your project, you identified the need to gain a more objective understanding of sellers' capabilities in order to rank proposals and develop a negotiating sequence. Which technique may help avoid bias and subjective decisions best?

Weighting system

As a project manager, when should you especially consider cultural differences?

When you decide upon recognition and awards during team development.

During project execution you found out that work is often not performed at the right time and in the right order. Deliverables are made by one team member that cannot be processed by another one. This already leads to timely rework and bad morale among team members. Which project management tool is most appropriate to deal with problems like this?

Work authorization system

Following the cultural approach of the corporation for which you are starting to manage a project, you are guiding your project team through the first life-cycle phase of conceptualization. Your next step is to call for a team meeting to let ideas emerge in an unrestricted creative process. What exactly should that look like?

You creatively gather thoughts and ideas without any discussion or frowning. These ideas are only filtered and structured after the end of the brainstorming session.

Being the project manager in a high-risk electronics project with a lot of new technologies, you developed a risk management plan and identified risks which you documented in a risk register. Then, the risks were analyzed and response was planned.

You did the first processes alone.

The sales representative of your company recently contacted you. You made some estimates on direct costs for an offer on a firm fixed-price contract. According to company policies, indirect costs (overheads) are to be calculated as a percentage of the direct costs, the sum of both cost types caused him to calculate a far too high price. How should you not react?

You reduce your direct cost estimates by reducing the amount of work and the rates allocated to them. This allows a reduction of the overhead costs and a lower price.