AGEC 371 week 6-9 quizzes
Which of following represents organization change by means of a change in organization design?
Adopting a new main basis of departmentalization
In this stage of the general adaptation syndrome, people want to flee or fight.
Alarm
The staffing process involves which of the following?
All of the above
Which of the following were identified in the text as contemporary perspectives on leadership?
All of these are contemporary perspectives
Which of the following is most correct as regards organization design?
All of these are correct
Which of the following is most correct as regards performance-based behavior?
All of these are correct
Among newer organizational arrangements are:
All of these are newer organizational arrangements
Which of the following is a common reason for resistance to change?
All of these are reasons for resistance to change
All of the following are true regarding life cycle except
All of these statements are true
Which one of the following is NOT a true statement?
All of these statements are true
Which of the following strategies represents a middle-of-the-road approach to business strategy?
Analyzer
Which of the following is an inaccurate statement of what we know about organization change?
Change in response to things as they happen is the preferred method of change.
Essex Incorporated owns a pizza chain, an insurance company, a chain of convenience stores, and a hardware chain. Each business is run by a general manager, and the overall performance of each business is evaluated by the Essex corporate staff. AS of late, financial performance has been less than desirable. Which form of organization design does Essex have?
Conglomerate (H-form)
According to the Vroom-Yetton-Jago model, what is the best measure of decision effectiveness?
Decision quality and subordinate acceptance of the decision
Volvo television ads frequently show the company's cars being subjected to crash tests, to impress consumers with how well-built the cars are and to create the impression that Volvos are among the safest cars on the market. What competitive business strategy does this represent?
Differentiation
Texas Instruments go into the watch business as a result of developing a technology that radically changed the nature of wrist-watches. Its strategy included use of new equipment and automation to drive down costs. This example best represents which component of strategy?
Distinctive competence
A few months ago, Al Moore bought a shipment of new-style mouse traps from a fast-talking sales representative. He was convinced they would sell like hotcakes. To his surprise, he has not sold a single one. but he refuses to mark them down because he would lose money on them. What behavioral influence on decision making does this action represent?
Escalated commitment
In today's complex legal environment, it has been necessary to take line managers out of the human resource management process and leave the process to the personnel professional.
False
Top management has little influence on an organization's culture
False
programmed decisions are used primarily to deal with unique, one-of-a-kind situations
False
Under what decision-making condition is a manager operating when she know her alternatives and the conditions associated with them?
Certainty
All of the following statements are true of the System 4 approach except that
it is not presented as a universal guideline
The job design in which workers are given more activities to perform and more discretion about how to perform them is called
job enrichment
The technology in which the product is manufactured in assembly-line fashion by combining component parts into a finished product is
large batch
Given that operate under a set of resource constraints, which of the following techniques will allow you to determine the profit-maximizing combination of products for your firm
linear programming
Hershey is in the confectionery business. This is an example of its
scope
When organizational change involves planned alteration of the relationship between the organization and its environment, the change primarily involves the area of
strategy
The presence of large numbers of formal and inflexible policies will
substitute for some forms of leadership
You supervise a group of very competent employees who have been at their present jobs an average of seven years. Which theory would say that you have little need to use a directive style of leadership?
substitutes for leadership
A System 1 organization is most like
the ideal bureaucracy
Which of the following is the correct sequence in which to evaluate a decision alternative?
Feasibility, satisfactoriness, affordability
Which of the following is method for overcoming resistance to organization change?
Force-field analysis
Researchers at Ohio State found what kind of results when managers exhibited high initiating structure behavior?
Higher performance and lower job satisfaction
In which stage of the decision-making/ problem-solving process is resistance to change most likely to be a problem?
Implementation
Which of the following is NOT a characteristic of Weber's bureaucracy?
It is a contingency approach to organization design
Which of the following is NOT a factor that affects the wage level decision?
Job evaluation
Which of the following is a means of highlighting critical time intervals?
PERT
Which of the following techniques is generally considered a key approach in overcoming resistance to change?
Participation
Performance appraisal serves all the purpose listed excepts
Performance appraisal serves all these purposes
Which of these exemplifies a people approach to organization change?
Training programs
3-M's products include a large number of old standbys, but a large percentage of its revenues also comes from products that did not exist five years ago. 3-M's approach to things represents ts a prospector strategy.
True
A major advantage of the matrix design is its ability to change to meet existing circumstances
True
In which of the following decision-making condition is the decision maker aware of all the alternatives and able to assign probabilities to the costs and payoffs of each alternative?
Risk
If a manager makes a decision and has a computer program written to embody the decision, the manager is apparently dealing with a programmed decision
True
One of the best known organization development techniques is the Managerial Grid.
True
PERT was developed by the U.S. Navy to coordinate contractors' activities
True
Path-goal theory assumes that leaders are able to adapt their styles of leadership to the situation.
True
People with Type A personalities are driven to succeed
True
The basic concepts of organizing are: creating or designing jobs, grouping jobs, and delegating authority
True
The organization chart can be thought of as a picture or map of the organization
True
The primary advantage of location departmentalization is that it lets the organization respond to unique customer and environmental characteristics.
True
The rating method of performance evaluation lets one compare employees to a fixed standard.
True
The specific qualifications required for holding a particular job are contained in the job specification
True
Transformation leaders would make extensive use of their referent power
True
Turnover occurs when people quit their jobs.
True
Unpopular decisions are a challenge of leadership.
True
Which of the following training methods provides supervised practice in manual tasks in an area where the emphasis is on safety and learning rather than on productivity?
Vestibule
_________ _______ is the pattern action by the members of an organization that directly or indirectly influences organizational effectiveness.
Workplace behavior
In Dave's organization a policy states that managers should maintain an appropriate social distance from their subordinates and not play favorites. This is characteristic of ____________ organization design
a bureaucratic
A regional engineering consulting firm evaluates its employees using an efficiency rating calculated by dividing total hours worked by billable hours. This is an example of
an objective measure of performance appraisalP
In human resource management terminology, things such as health insurance and a pension plan are called
benefits
Organization charts
can be thought of as a picture or map of an organization
IN contrast to Fiedler's theory, path-goal theory assumes that leaders
can change their leadership style to fit the demands of a particular situation
Which of the following would be considered a professional staff position?
chief legal counsel
Which form of power is most likely to result in resistance on the part of subordinates
coercive
If a manager threatens a subordinate in order to get the subordinate to do a job, the manager has used
coercive power
The efforts, skills, abilities, time, and loyalty that you bring with you and give to your job are known as
contributions
The Process of choosing one alternative from among many is called
decision making
The human resources manager has to select one of the job applicants for a sales position that was advertised. This is an example of
decision making
Decision making when the manager knows what the alternative are and the probabilities associated with each alternative are quaranteed is known as
decision making under certainty
Organization _________ is a planned effort to bring new energy, vitality, and strength to an organization.
development
One way to at least partially deal with forecasting problems associated with environmental uncertainty is to
express forecasts as a range of values
Weber's guidelines for bureaucratic design include all of the following except
functional departmentalization
If managers have abundant historical data and can assume that what happened during each of the past five years is likely to happen next year, the appropriate forecasting technique to use is linear programming
False
Before the National Labor Relations Board will conduct a union certification election, a simple majority of the firm's employees must sign authorization cards
False
Which of the following factors is NOT a part of what Fiedler calls situational favorableness?
LPC score
McDonald's operates in a relatively stable environment. Which form of organization design is most appropriate McDonald's?
Mechanistic
Which of the following is NOT a result of organization revitalization?
None of these are correct
Individual behavior that makes a positive overall contribution to an organization is called
organizational citizenship
When you accept a job, you formulate a ________ with your employer.
psychological contract