AGEC 371 week 6-9 quizzes

Which of following represents organization change by means of a change in organization design?

Adopting a new main basis of departmentalization

In this stage of the general adaptation syndrome, people want to flee or fight.

Alarm

The staffing process involves which of the following?

All of the above

Which of the following were identified in the text as contemporary perspectives on leadership?

All of these are contemporary perspectives

Which of the following is most correct as regards organization design?

All of these are correct

Which of the following is most correct as regards performance-based behavior?

All of these are correct

Among newer organizational arrangements are:

All of these are newer organizational arrangements

Which of the following is a common reason for resistance to change?

All of these are reasons for resistance to change

All of the following are true regarding life cycle except

All of these statements are true

Which one of the following is NOT a true statement?

All of these statements are true

Which of the following strategies represents a middle-of-the-road approach to business strategy?

Analyzer

Which of the following is an inaccurate statement of what we know about organization change?

Change in response to things as they happen is the preferred method of change.

Essex Incorporated owns a pizza chain, an insurance company, a chain of convenience stores, and a hardware chain. Each business is run by a general manager, and the overall performance of each business is evaluated by the Essex corporate staff. AS of late, financial performance has been less than desirable. Which form of organization design does Essex have?

Conglomerate (H-form)

According to the Vroom-Yetton-Jago model, what is the best measure of decision effectiveness?

Decision quality and subordinate acceptance of the decision

Volvo television ads frequently show the company's cars being subjected to crash tests, to impress consumers with how well-built the cars are and to create the impression that Volvos are among the safest cars on the market. What competitive business strategy does this represent?

Differentiation

Texas Instruments go into the watch business as a result of developing a technology that radically changed the nature of wrist-watches. Its strategy included use of new equipment and automation to drive down costs. This example best represents which component of strategy?

Distinctive competence

A few months ago, Al Moore bought a shipment of new-style mouse traps from a fast-talking sales representative. He was convinced they would sell like hotcakes. To his surprise, he has not sold a single one. but he refuses to mark them down because he would lose money on them. What behavioral influence on decision making does this action represent?

Escalated commitment

In today's complex legal environment, it has been necessary to take line managers out of the human resource management process and leave the process to the personnel professional.

False

Top management has little influence on an organization's culture

False

programmed decisions are used primarily to deal with unique, one-of-a-kind situations

False

Under what decision-making condition is a manager operating when she know her alternatives and the conditions associated with them?

Certainty

All of the following statements are true of the System 4 approach except that

it is not presented as a universal guideline

The job design in which workers are given more activities to perform and more discretion about how to perform them is called

job enrichment

The technology in which the product is manufactured in assembly-line fashion by combining component parts into a finished product is

large batch

Given that operate under a set of resource constraints, which of the following techniques will allow you to determine the profit-maximizing combination of products for your firm

linear programming

Hershey is in the confectionery business. This is an example of its

scope

When organizational change involves planned alteration of the relationship between the organization and its environment, the change primarily involves the area of

strategy

The presence of large numbers of formal and inflexible policies will

substitute for some forms of leadership

You supervise a group of very competent employees who have been at their present jobs an average of seven years. Which theory would say that you have little need to use a directive style of leadership?

substitutes for leadership

A System 1 organization is most like

the ideal bureaucracy

Which of the following is the correct sequence in which to evaluate a decision alternative?

Feasibility, satisfactoriness, affordability

Which of the following is method for overcoming resistance to organization change?

Force-field analysis

Researchers at Ohio State found what kind of results when managers exhibited high initiating structure behavior?

Higher performance and lower job satisfaction

In which stage of the decision-making/ problem-solving process is resistance to change most likely to be a problem?

Implementation

Which of the following is NOT a characteristic of Weber's bureaucracy?

It is a contingency approach to organization design

Which of the following is NOT a factor that affects the wage level decision?

Job evaluation

Which of the following is a means of highlighting critical time intervals?

PERT

Which of the following techniques is generally considered a key approach in overcoming resistance to change?

Participation

Performance appraisal serves all the purpose listed excepts

Performance appraisal serves all these purposes

Which of these exemplifies a people approach to organization change?

Training programs

3-M's products include a large number of old standbys, but a large percentage of its revenues also comes from products that did not exist five years ago. 3-M's approach to things represents ts a prospector strategy.

True

A major advantage of the matrix design is its ability to change to meet existing circumstances

True

In which of the following decision-making condition is the decision maker aware of all the alternatives and able to assign probabilities to the costs and payoffs of each alternative?

Risk

If a manager makes a decision and has a computer program written to embody the decision, the manager is apparently dealing with a programmed decision

True

One of the best known organization development techniques is the Managerial Grid.

True

PERT was developed by the U.S. Navy to coordinate contractors' activities

True

Path-goal theory assumes that leaders are able to adapt their styles of leadership to the situation.

True

People with Type A personalities are driven to succeed

True

The basic concepts of organizing are: creating or designing jobs, grouping jobs, and delegating authority

True

The organization chart can be thought of as a picture or map of the organization

True

The primary advantage of location departmentalization is that it lets the organization respond to unique customer and environmental characteristics.

True

The rating method of performance evaluation lets one compare employees to a fixed standard.

True

The specific qualifications required for holding a particular job are contained in the job specification

True

Transformation leaders would make extensive use of their referent power

True

Turnover occurs when people quit their jobs.

True

Unpopular decisions are a challenge of leadership.

True

Which of the following training methods provides supervised practice in manual tasks in an area where the emphasis is on safety and learning rather than on productivity?

Vestibule

_________ _______ is the pattern action by the members of an organization that directly or indirectly influences organizational effectiveness.

Workplace behavior

In Dave's organization a policy states that managers should maintain an appropriate social distance from their subordinates and not play favorites. This is characteristic of ____________ organization design

a bureaucratic

A regional engineering consulting firm evaluates its employees using an efficiency rating calculated by dividing total hours worked by billable hours. This is an example of

an objective measure of performance appraisalP

In human resource management terminology, things such as health insurance and a pension plan are called

benefits

Organization charts

can be thought of as a picture or map of an organization

IN contrast to Fiedler's theory, path-goal theory assumes that leaders

can change their leadership style to fit the demands of a particular situation

Which of the following would be considered a professional staff position?

chief legal counsel

Which form of power is most likely to result in resistance on the part of subordinates

coercive

If a manager threatens a subordinate in order to get the subordinate to do a job, the manager has used

coercive power

The efforts, skills, abilities, time, and loyalty that you bring with you and give to your job are known as

contributions

The Process of choosing one alternative from among many is called

decision making

The human resources manager has to select one of the job applicants for a sales position that was advertised. This is an example of

decision making

Decision making when the manager knows what the alternative are and the probabilities associated with each alternative are quaranteed is known as

decision making under certainty

Organization _________ is a planned effort to bring new energy, vitality, and strength to an organization.

development

One way to at least partially deal with forecasting problems associated with environmental uncertainty is to

express forecasts as a range of values

Weber's guidelines for bureaucratic design include all of the following except

functional departmentalization

If managers have abundant historical data and can assume that what happened during each of the past five years is likely to happen next year, the appropriate forecasting technique to use is linear programming

False

Before the National Labor Relations Board will conduct a union certification election, a simple majority of the firm's employees must sign authorization cards

False

Which of the following factors is NOT a part of what Fiedler calls situational favorableness?

LPC score

McDonald's operates in a relatively stable environment. Which form of organization design is most appropriate McDonald's?

Mechanistic

Which of the following is NOT a result of organization revitalization?

None of these are correct

Individual behavior that makes a positive overall contribution to an organization is called

organizational citizenship

When you accept a job, you formulate a ________ with your employer.

psychological contract