Applied Research 1,3,4,5
survey
a research technique in which a sample is interviewed in some form or the behavior of repsondents is observed and described in some way
human subjects review committee
carefully reviews proposed research designs to try and make sure that no harm can come to any research participant
research suppliers
commercial providers of research services
standardized research service
companies that develop a unique methodology for investigating a business specialty area
exploratory research
conduct to clarify ambiguous situations or discover ideas that may be potential business opportunities
pseudo-research
conducted not to gather information for marketing decisions but to bolster a point of view and satisfy other needs
the scientific method
definition: the way researchers go about using knowledge and evidence to reach objective conclusions about the real world
marketing- oriented
describes a firm in which all decisions are made with conscious awareness of the effect on the customer
production oriented
describes a firm that prioritizes decision making in a way that emphasizes technical superiority in the product.
product oriented
describes a firm that prioritizes decisions making in a way that emphasizes technical superity
production oriented
describes a firm that prioritizes efficiency and effectiveness of the production process in making decisions
descriptive research
describes characteristics of objects, peoples, groups, organizations, or environments, tries to "paint a picture' of a given situation .
cross-functional teams
employee teams composed of individuals from various functional areas such as engineering, production, finance, and marketing who share a common purpose
forecast analyst
employee who provides technical assistance such as running computer programs and manipulating data to generate a sales forecast
manager of decision support systems
employee who supervises the collection of sales, inventory , and other periodic customer relationship management (CRM) data
empirical testing
examining in research hypothesis against reality using data.
hypothesis
formal statement of an unproven proposition that is empirically testable
frugging
fund raising under the guise of research
backward linkage
implies that later steps influence earlier stages of the research process
forward linkage
implies that the earlier stages of the research process influence the later stages.
abstract level
in theory development, the level of knowledge expressing a concept that exists only as an idea or quality apart from an object
sampling
involves any procedure that draws conclusions based on measurements of a proportion of the population
empirical level
level of knowledge that is verifiable by experience or observation
conditional causality
means that a cause is necessary but not sufficient to bring about an effect
contributory causlity
means that a cause need be neither necessary nor sufficient to bring about an effect
manipulation
means that the researcher alters the level of the variable in specific increments
absolute casuality
means the cause is necessary and sufficient to bring about the effect.
unobtrusive methods
methods in which the research respondents do not have to be disturbed for data to be gathered
research programs
numerous related studies that come together to address multiple, related research objectives
symptoms
observable cues that serve as they are caused by that problem
conflict of interest
occurs when on researcher works for two competing companies
temporal sequence
one of the criteria for causality; deals with the time order of events - the cause must occur before the effect
nonspurious correlation
one of the three criteria for casualty; means any covariation between a cause and an effect is true and mot simply due to some other variable
concomitant variation
one of three criteria for causality; occurs when two events "covay" meaning they vary systematically
ladder of abstraction
organization of concepts in sequence from the most concrete and individual to the most general
moral standards
principles that reflect beliefs about what is ethical and what is unethical
ethical dilemma
refers to a situation in which one chooses from alternatives courses of action, each with different ethical implications
performance-monitoring
refers to research that regularly , sometimes routinely, provides feedback for evaluation and control of business activity.
experimental variable
represents the proposed cause and is controlled by the researcher by manipulating it.
applied business research
research conducted for a specific decision in mind that usually do address the needs of a specific organization. It attempts to expand the limits of knowledge in general and is aimed at solving a particular pragmatic problem.
basic business research
research conducted without a specific decision in mind that usually does not address the needs of specific organizations. It attempts to expand the limits of knowledge in general and is not aimed at solving a particular pragmatic problem.
research assistant
research employees who provide technical assistance with questionnaire design, data analyses, and similar activities
in-house research
research performed by the employees of the company that will benefit from the research
custom research
research projects that are tailored specifically to client's unique needs.
debreifing
research subjects are fully informed and provided with a chance to ask any questions they may have about the experiment
advocacy research
research undertaken to support specific claim in a legal action or represent some advocacy or group
do-not call legislation
restricts any telemarketing effort from calling consumers who either register with a no cal list or who require not to be called
diagnostic analysis
seeks to diagnose reasons for business outcomes and focuses specifically on the beliefs and feelings consumers have about and toward competing products
sugging
selling under the guise of research
business problem
situation that makes some significant negative consequences more likely
spyware
software placed on a computer without consent or knowledge of the user
propositions
statements explaining the logical linkage among certain concepts by asserting a universal connections between concepts
push poll
telemarketing under the guise of research
business ethics
the application of morals to behavior related to the exchange environment
data analysis
the application of reasoning to understand the data that have been gathered
business research
the application of the scientific method in searching for the truth about business phenomena. Theses activities include defining business opportunities and problems generating and evaluating ideas, monitoring performance and understanding the business process.
deductive reasoning
the deductive process of deriving conclusion about a specific instance based on a known general premise or something known to be true
evaluation research
the formal, objective measurement and appraisal of the extent a given activity project, or program has achieved its objectives or whether continuing programs
research objectives
the goals to be achieved by conducting research
confidentiality
the information involved in a research study will not be shared with others
inductive reasoning
the logical process of establishing a general proposition on the basis of observation of particular facts
decision making
the process of developing and deciding among alternative ways of recycling a problem or choosing from among alternative oppurtunities
operationalizing
the process of identifying the actual measurement scales to assess the variables of interest
deliverables
the term used to often in consulting to describe research objectives to a research objectives to a research client
cross-validate
to verify that empirical findings from one culture also exist and behave similarly in another culture
informend consent
when an individual understands what the research wants him or her to to and consents to the research study
latent construct
a concept that is not directly observable or measurable but can be estimated through proxy measures.
causal inference
a conclusion that when one thing happens another specific thing will follow
literature review
a directed search of published works, including periodicals and books, that discusses theory and presents empirical results that are relevant to the topic at hand.
placebo
a false experiment effect used to create the perception that some effect has been administered.
theory
a formal logical explanation of some events that includes predictions of how things relate to one another
concept of construct
a generalize idea about a class of objects that has been given a name; abstract of reality that is a basic unit for theory developement
research design
a master plan that specifies the methods and procedures for collecting and analyzing the needed information
research analyst
a person responsible for client contact, project design preparation of proposals, selection of research suppliers, and supervision of data collection, analysis, and reporting activities.
syndicated service
a research supplier that provides standardized information for many clients in return for a fee.
scientific method
a set of prescribed procedure for establishing and connecting theoretical statements about events, for analyzing empirical evidence, and for predicting events yet unknown, techniques or procedures used to analyze empirical evidence in an attempt to confirm or disprove prior conceptions. Step 1: Assessment of relevant existing knowledge of a phenomenon Step 2: formulation of concepts and propositions Step 3: statement of hypothesis Step 4: design of research to test the hypothesis Step 5: Acquisition of meaningful empirical data Step 6: analysis and evaluation of data Step 7: proposal of an explanation of the phenomenon and statement of the new problem raised by the research
research project
a single study that addresses one or small number of research objectives
business oppurtunity
a situation that makes some potential competitive advantage possible
focus group
a small group discussion about some research topic led by a moderator who guides discussion among participants
pilot study
a small scale research project that collects data form respondents similar to those to be used in the full study
pretest
a small-scale study in which the results are only preliminary and intended only to assist in design of a subsequent study
idealism
a term that reflects the degree to which one bases one's morality on moral standards
relativsim
a term that reflects the degree to which one rejects moral standards in favor of the acceptability of some action. This way of thinking rejects absolute principles in favor of situation based evaluations
causal research
allows causal inferences to be made; seeks to identify cause-and-effect relationships
research generalist
an employee who serve as a link between management and research specialists. The research generalist acts as a problem definer, an educator, a liaison, a communicator and friendly ear
test-market
an experiment that is conducted within actual market conditions
ouside agency
an independent research firm contracted by the company that actually will benefit from the research
variables
anything that assumes different numerical values; the empirical assessment of a concept