BAS 283: Chapter 8: Homework

Avery's work team just found out they've gone way over budget while working on a new initiative. Upon this realization, Avery asked the group to conduct a brainstorming session around the causes of exceeding the budget. The group then brainstormed solutions to the top three causes.

Be More Resourceful

Isla's virtual team is researching new software programs that they hope will allow them to work simultaneously on projects. After spending a few days trying one they hoped would work, they've realized it's not the right fit for their needs and they've wasted days on it. They spend the rest of the week venting over email about their frustrations.

Be More Resourseful

Kaitlyn received some constructive criticism from her boss during her annual performance review. She didn't hear anything else her boss told her during the review because she was busy explaining the reasons that her coworkers had prevented her from doing a better job.

Take Ownership and Accept Responsibility

If Julia releases a formal statement, which level of organizational culture is she affecting?

enspoused values

Based on the competing values framework, it would seem that Uber had a ________ culture under Kalanick, but now has more of a ________ culture with Khosrowshahi at the helm.

market; clan

Patrick recommends that Julia implement culture change by utilizing which of the following?

Formal Statements

Ben recommends that Julia implement culture change by utilizing which of the following?

Role modeling, training, and coaching.

Which of the following is an example of Uber's organizational structure possibly supporting its culture?

The weakening of Kalanick's authority by the board of directors.

Madison and her colleague can't seem to agree on anything for their current work project and their disputes are holding up team decisions. Madison asks herself, "What am I forgetting to consider about my coworker's ideas that may help me to see their perspective and understand why they feel so strongly about it?"

Expand Your Perspective by Asking Different Questions

Ethan let his team down today when he showed up to a client presentation completely unprepared. He apologized to his team members for his mistake and told them he had no excuse. He made a commitment to not let them down again.

Take Ownership and Accept Responsibility

In the case, John Dudovskiy of Research Methodology recommends that Uber exhibit what type of span of control?

wide

The celebration of key accomplishments by chest bumps and the push-up contests reflected what level of organizational culture at Uber during former CEO Kalanick's tenure?

Observable Artifacts

Julia and Ben have different views of company culture. Julia believes in more of a ________ culture, while Ben is a supporter of ________ culture.

clan; market

What can Francisco do to possibly solve the issue at hand?

Develop First National Bank into an integrated organization.

Based on the case, which of the following is a driver of Uber's organizational culture?

CEO Khosrowshahi

Thomas just found out he was passed over for a promotion yet again. This is his third time going up for the job. He's now asking himself, "What did I say wrong in my interview?"

Expand Your Persepctive by Asking Different Questions

Which of the following was Mandy most focused on in the video?

Churnout's espoused and enacted values match.

Tariq has the chance to absorb some of his coworker's job duties while his coworker is on leave. Tariq is excited about the opportunity because it will give him a chance to learn a new role and expand his skill set.

Display a Proactive Learning Orientation

Wren's company has instituted a new once-per-month continuing education requirement for all employees. Wren is a high performer and doesn't want to waste her time at training. She's confident she already knows everything she needs to know to do her job well.

Display a Proactive Learning Orientation

Brianna's new supervisor is changing quite a few of her division's routines and procedures. Brianna is looking forward to seeing how these changes might positively impact her workgroup and knows that pretty soon, the changes will feel normal.

Focus on Being Optimistic

Morgan is frustrated by his company's new performance incentive program because he doesn't think it accurately captures his high level of performance. He wants to go back to the old system and has been expressing his displeasure to his coworkers several times a week for the past two months.

Focus on Being Optimistic

Dean brings up the ambiguity branch managers at First National Bank face. He believes senior leadership needs to make the managers' most important priorities clear. This thinking most closely resembles which of the following principles?

There needs to be a link among strategy, culture, and structure.

Francisco's subordinates are clashing over the fact that Dean believes in ________ authority while Charlotte is advocating for ________ authority.

centralized; decentralized

Branch managers at First National Bank report to both a retail banking manager and a central operations officer. One of the managers is focused on sales and the other on control measures. What type of organizational structure does this most closely resemble?

matrix

Charlotte complains that a lot of turnover is coming from branches that used to be First American before the merger. She claims that the employees there were not used to so much oversight. Based on this information, First American was most likely a(n) ________ organization.

organic