BUAD 309 Exam 1
Screening out information that we are uncomfortable with or that contradicts our beliefs is:
Low tolerance for ambiguity
Variety in workers' expertise and disparity in pay are examples of two types of workplace diversity.
True
A business that transforms resources into an intangible output and creates time or place utility for its customers is called
a service organization.
Generational groups are categorized by which designations?
Baby Boomers, Generation X, Millennials
An employee in a collectivistic culture would be much more concerned about her work than about her relationships with others.
False
Which of the following statements about knowledge workers is NOT true?
Knowledge workers do not specifically add value to the organization.
According to the Big 5 Personality Test, the way in one experiences anger, anxiety, moodiness/insecurity is:
Neuroticism
The fit between an individual's values, beliefs, and personality and the values, norms, and culture of the organization is called:
Person-Organization Fit
__________ reflects a tendency to perceive vague or contradictory information as a threat.
Selective Perception
__________ is the process of screening out information that contradicts one's beliefs.
Selective perception
Corporate governance is one aspect of business ethics.
True
In the workplace, stress can sometimes be a positive factor.
True
The workplace is becoming increasingly diverse, which is also raising ethical challenges.
True
Task demands that are too low can cause a person to
become bored
If an employee is satisfied with his or her job because he or she perceives the company's health benefit plan is better than what most other companies offer, it is an example of the __________ component of your attitude.
cognition
Cognitive dissonance occurs when there is congruence among attitudes, perceptions, and behaviors.
false
Personality is a person's complex system of beliefs and feelings about specific ideas, situations and other people.
false
Employees who feel the need to protect their own career prospects by impeding the prospects of others are experiencing
perceived threat of loss
Emotional Intelligence is the ability to perceive and express emotions, to understand and use them, and to manage emotions in oneself and other people
true