BUAD 309 Exam 1

Screening out information that we are uncomfortable with or that contradicts our beliefs is:

Low tolerance for ambiguity

Variety in workers' expertise and disparity in pay are examples of two types of workplace diversity.

True

A business that transforms resources into an intangible output and creates time or place utility for its customers is called

a service organization.

Generational groups are categorized by which designations?

Baby Boomers, Generation X, Millennials

An employee in a collectivistic culture would be much more concerned about her work than about her relationships with others.

False

Which of the following statements about knowledge workers is NOT true?

Knowledge workers do not specifically add value to the organization.

According to the Big 5 Personality Test, the way in one experiences anger, anxiety, moodiness/insecurity is:

Neuroticism

The fit between an individual's values, beliefs, and personality and the values, norms, and culture of the organization is called:

Person-Organization Fit

__________ reflects a tendency to perceive vague or contradictory information as a threat.

Selective Perception

__________ is the process of screening out information that contradicts one's beliefs.

Selective perception

Corporate governance is one aspect of business ethics.

True

In the workplace, stress can sometimes be a positive factor.

True

The workplace is becoming increasingly diverse, which is also raising ethical challenges.

True

Task demands that are too low can cause a person to

become bored

If an employee is satisfied with his or her job because he or she perceives the company's health benefit plan is better than what most other companies offer, it is an example of the __________ component of your attitude.

cognition

Cognitive dissonance occurs when there is congruence among attitudes, perceptions, and behaviors.

false

Personality is a person's complex system of beliefs and feelings about specific ideas, situations and other people.

false

Employees who feel the need to protect their own career prospects by impeding the prospects of others are experiencing

perceived threat of loss

Emotional Intelligence is the ability to perceive and express emotions, to understand and use them, and to manage emotions in oneself and other people

true