BUAN 132 review

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Approximately how much revenue was generated by e-commerce sales worldwide in 2019?

3.6 trillion

How many service jobs move offshore to lower-wage countries in a typical year?

300,000

A ________ is a senior manager who oversees the use of IT in the firm.

CIO

All of the following laws apply to actions by the federal government except the:

Children's Online Privacy Protection Act.

Enterprise systems are also known as which of the following?

ERP systems

All of the following exemplify the new face of e-commerce in the twenty-first century except:

GE

A man steals from a grocery store in order to feed his starving family. Which of the following best expresses the utilitarian principle in evaluating this situation?

His action is acceptable, because the higher social value is the survival of the family.

As discussed in the chapter-opening case, AWM Smart Shelf can help brands and retailers achieve which of the following?

Increased customer intimacy

A colleague at work takes small amounts of office supplies for her own personal use, saying that this is a tiny loss to the company. You tell her that if everyone were to take office supplies, then the loss would no longer be minimal. Your rationale expresses which of the following ethical principles?

Kant's Categorical Imperative

An ESS supports which of the following?

Long-range planning activities of senior management

A system that reports summaries on the total moving, house hunting, and home financing costs for employees in all company divisions is an example of which of the following?

MIS

Producing a bill of materials is a business process in which of the following functional areas?

Manufacturing and production

The NAI is an industry association formed to help with which of the following?

Online privacy issues

Struggles for resources, competition, and conflict within an organization that result from divergent viewpoints about how resources, rewards, and punishments should be distributed are an example of which of the following?

Organizational politics

The obligations that individuals and organizations have regarding the preservation of existing values and institutions fall within which of the following moral dimensions of the information age?

Quality of life

Which of the following industries has the lowest barrier to entry?

Small retailer

Data management technology consists of which of the following?

Software governing the organization of data on physical storage media

Advertisers use ________ in order to display more relevant ads based on a user's search and browsing history.

behavioral targeting

The most successful solutions or methods for achieving a business objective are called:

best practices.

Information systems can be used at the industry level to achieve strategic advantage by:

building industrywide, IT-supported consortia, symposia, and communications networks.

The interaction between information technology and organizations is influenced:

by many factors, including structure, politics, culture, and environment.

All of the following are new technology-related innovations in MIS except:

co-creation of business value

All of the following are technical solutions to protecting user privacy except:

data use policies.

In ________, digital technology and the Internet are used to execute the major business processes in the enterprise.

e-business

All of the following are examples of environmental actors in an information system except:

employees.

The Network Advertising Initiative is an industry association that:

has developed privacy policies to help consumers opt out of advertising network programs and provide consumers redress from abuses.

In network economics, the value of a commercial software vendor's software products:

increases as more people use them.

All of the following describe the effects of globalization except:

increases in transaction costs.

An information system can enable a company to focus on a market niche through:

intensive customer data analysis.

The four major competitive strategies are:

low-cost leadership, product differentiation, focus on market niche, and strengthening customer and supplier intimacy.

Order fulfillment involves all of the following business processes except:

making customers aware of the product

Disciplines that contribute to the technical approach to information systems include:

operations research, management science, and computer science.

Converting raw data into a more meaningful form is called:

processing.

All of the following are capabilities of enterprise social networking tools except:

supply chain management.

According to research on organizational resistance, the four components that must be changed in an organization in order to successfully implement a new information system are:

tasks, technology, people, and structure.

"Look and feel" copyright infringement lawsuits are concerned with:

the distinction between an idea and its expression.

All of the following are factors in U.S. federal sentencing guidelines with respect to business executives except:

the use of technology to commit the crime.

All of the following are examples of business intelligence systems except a system that:

tracks the flows of materials in a factory.

When a firm buys on the marketplace what it cannot make itself, the costs incurred are referred to as ________

transaction

E-government is intended to do all of the following except:

transform a business firm's relationships with its customers.


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