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The owner of a small lawn-mowing business separates the job functions of the business into mowing, edging, and trimming so she can assign the tasks to different workers. What process is exemplified by this action?
Division of labor
Which of Fayol's principles states that a manager should treat employees and peers with respect and justice?
Equity
Under which Fayol principle does it state that all workers should know to whom they report?
Hierarchy of authority
A firm that has a marketing department organized geographically and a production process organized by function has which type of departmental structure?
Hybrid
Written rules and procedures. promotion based on qualifications, and job descriptions are organizing principles proposed by
Max Weber
Identify the principles of Henri Fayol's book General and Industrial Management from the following list.
Unity of command Hierarchy of authority Division of labor
Max Weber's principles of organization resembled Fayol's. In addition, Weber emphasized which of the following principles?
Written rules, decision guidelines, and detailed records Job descriptions Consistent procedures, regulations, and policies
A cross-functional team that is working on the development of a new prosthetic device for amputees should include:
amputees who will use it parts suppliers for medical devices product designers
The line organization has direct lines of Blank______ that extend from the top manager to employees at the lowest level of the organization. (Select all that apply)
authority communication responsibility
Remaining __ is the key to an organization's success in changing times.
flexible
The principle of organizational structure where one person is at the top and the other managers are ranked sequentially from the top down is called
hierarchy
Four organizational designs include: line, line and staff, Blank______, and cross-functional teams.
matrix
Today's trend is to expand the span of control because:
organizations save by reducing the number of middle managers the workforce is better educated at all levels
Innovations like the mass production of cars can create economies of scale. However, over time this benefit becomes less meaningful because
other companies copy the processes
True or false: Networking is the process of establishing and maintaining contacts with key managers in one's own organization and other organizations and using those contacts to weave strong relationships that serve as informal development systems.
True
A Fayol principle that states each worker is to report to one and only one boss.
Unity of command
When each worker is to report to only one boss, it is an example of which Fayol principle?
Unity of command
Cross-functional self-managed teams are used in organizations to
break down barriers between functional departments
An important decision to be made while designing a responsive organization is about the size of the span of
control
Important decisions to be made while designing an organization include:
degree of centralization span of control departmentalization
Once managers determine what work needs to be done, they then need to divide up the tasks among workers. This is called
division of labor
A benefit of the unity of command principle is:
it prevents confusion since each employee reports to one manager
Because of the evolving business environment, including more global competition, technological innovations, and changing customer expectations, what has become a critical management function?
learning how to manage change
The method of producing large quantities of goods efficiently is:
mass production.
According to Fayol, division of labor states that functions within an organization are to be divided into areas of
specialization
Under unity of command, each worker is to report to only
1 boss
Which is a true statement about the principles of organization?
Regardless of the business size the principles are similar.
Under which Fayol principle do workers think of themselves as a coordinated team?
Subordination of individual interest to the general interest
A cross-functional team that includes customers, suppliers, and distributors is
A cross-functional team that includes customers, suppliers, and distributors is
The result of the increase in the rate of change in the business environment from causes such as natural disasters and global competition has been that companies must:
change more quickly than ever before adapt to new technologies
As organizations adopt empowerment, reduce the number of middle managers, and hire more talented and better educated lower-level employees the trend today is to Blank______ the span of control.
expand
Henri Fayol's principles for organization structure included:
unity of command a hierarchy of authority managers can enforce their orders
Which Fayol principle states that the amount of decision-making power vested in top management should vary by circumstances?
Degree of centralization
Functions being divided into areas of specialization such as production, marketing, and finance are examples of which Fayol principle?
Division of labor
Identify the four ways to structure an organization.
Line-and-staff organizations Line organizations Cross-functional self-managed teams Matrix-style organizations
Regardless of the size of the organization, the principles of organizing include:
dividing up the tasks to be done recognizing employee strengths deciding what work needs to be done
Those directly responsible for achieving the organization's production goals by issuing orders and enforcing discipline are __ managers.
line
The type of organization that has direct two-way lines of responsibility, authority, and communication from the top down, with everyone reporting to one supervisor is called a
line organization
According to Fayol's order principle, Blank______ and Blank______ should be placed and maintained in the proper location. Multiple choice question.
materials; people
When businesses evolved into larger organizations producing larger amounts of product more efficiently using mass production methods, it could be said that:
the bigger the plant, the more efficient production became.
A large organization might use a flat organization structure in order to
match the flexibility of small firms
According to Fayol's equity principle, a manager should treat employees and peers with
respect and justice
When GM and Ford Motor Company introduced large factories and mass production, the cost of building each car declined. This effect exemplifies
economies of scale
When a company purchases raw materials in bulk, thus reducing the cost of production, it is called
economies of scale
When Fayol refers to subordination of individual interests to the general interest, he believes that workers are to think of themselves as a(n)
coordinated team