Bus 160 Ch7 Quiz

The motivating potential score is a measure of the overall potential of a job to foster intrinsic motivation

False

There is no difference between the social environment on the job for permanent workers and contingent workers

False

task significance is the degree to which a job allows an employee freedom and independence

False

Shoot for the moon. Even if you miss, you'll land among the stars.

Goals should be difficult

The key outcomes of the critical psychological states in the job characteristics model do not include

High absenteeism and turnover

How could a goal of make lots of sales be best improved to ensure high commitment by the employee?

Increase sales by 25% by the end of this month

Scientific management has been instrumental in helping organizations improve employee effectiveness and productivity

True

The job of a carnival ride operator who presses buttons to start and stop rides has a low level of skill variety

True

The objective of mbo is to make sure that all goal setting contributes to the organizations effectiveness

True

____ focuses on identifying the types of goals that are most effective in producing high levels of motivation and performance and why goals have these effects

goal-setting theory

Job enlargement is often referred to as

horizontal job loading

In the job characteristics model, the extent to which a job involves performing a whole piece of work from beginning to end is referred to as

task identity

Job enrichment is also known as

vertical job loading

_____involves breaking up the work that needs to be done into the smallest identifiable tasks

Job simplification

According to scientific management _____ is the principal outcome used to motivate employees to contribute their inputs

Pay

In the job characteristics model the extent to which a job requires an employee to use a number of different skills,abilities, or talents is referred to as

Skill variety

The ____ describes how individuals use the groups and organizations they are members of to define themselves

Social identity theory

Grocery stores that have individual employees assigned to individual, or only a few tasks, such as bagger, cashier, produce clerk, and meat cutter employ the principles of job simplification and specialization

True