BUSI 240 Midterm Previous Quiz Questions
Vacations and holidays are important ways for employees to
withdraw from work stressors.
Which of the following is true about meaningful interaction?
Meaningful interaction potentially improves empathy toward others.
________ refers to how well employees take the initiative to anticipate and introduce new work patterns that benefit the organization.
Proactive task performance
Which of the following does scientific management include?
Systematically dividing a job into its smallest possible elements and assigning these divided tasks to employees who are best qualified to perform them.
What is psychological safety?
The feeling that one can engage in interpersonal risk-taking without adverse consequences.
_________, an important factor in OB, refers to how similar a person's values hierarchy is to the values hierarchy of another entity, such as the employee's team or organization.
Value congruence
Aptitudes and learned capabilities are part of a person's overall
ability
Based on the Big Five, employees who are trusting, helpful and considerate are
agreeable
Refreezing refers to
aligning an organization's systems with the desired behaviors to support and reinforce the new role patterns.
Stress is best described as
an adaptive response to a situation that is perceived as challenging or threatening to the person's well-being
Motivation starts with our ________, which generate emotions that put us in a state of readiness to act.
drives
Evidence shows that people listen to their emotions for guidance when evaluating alternatives. This process is called the ________ effect.
emotions as information
The rational decision-making model ends with
evaluating the selected choice.
Carole is new to Japan. She has starting eating sushi and sashimi, riding her bike everywhere, and learning Japanese. She is developing a
global mindset
People in countries with ________ tend to have a high respect and priority for money.
high power distance
In the creative process, which of the following refers to the experience of suddenly becoming aware of a unique idea?
illumination
Paid leave benefits and remote work are two ways to reduce stress by
improving work-life integration
A manager should ________ in order to increase an employee's expected satisfaction with outcomes resulting from desired performance.
individualize rewards
Which of the following are two features that distinguish remote teams from conventional teams?
lack of co-location and dependence on information technology
Presenteeism is more common among employees with
low job security
People with high collectivism
value harmonious relationships in the groups to which they belong.
________ occurs when people perceive that their beliefs, feelings, and behavior are incongruent with each other.
cognitive dissonance
People experience self-actualization by applying their skills and knowledge, observing how their talents achieve meaningful results, and experiencing personal growth through learning. These are the conditions for
intrinsic motivation
The strength of needs is impacted by self-concept, social norms and ________, which amplify or suppress emotions.
past experience
Brainstorming requires team members to
provide as many ideas as possible.
Rather than maximizing their decision choice, most people ________, meaning they choose a solution that is "good enough."
satisfice
What are the three elements of self-evaluation?
self esteem, self efficacy, locus of control
Catrina decided to do a more enjoyable task after completing a task that she disliked. This instance is an example of
self-reinforcement
Which of the following are included under constructive thought strategies in self-leadership?
self-talk and mental imagery
Pilot projects require ________ in order for employees to understand how the practices in a pilot project apply to them even though they are in a completely different functional area.
clear role perceptions
For any organizational change, ________ should be the highest priority and the first strategy utilized.
communication
For most jobs, which Big Five factor is the best overall predictor of task performance?
conscientiousness
If a dysfunctional norm is very deeply ingrained in a team and solutions have not worked, the best strategy is probably to
disband the group and replace it with people having more favorable norms.
One successful way to minimize perceptual biases is by
increasing self-awareness
Assisting coworkers with their work problems, adjusting work schedules to accommodate coworkers, and showing genuine courtesy toward coworkers are forms of
organizational citizenship
Resistance to change
should be viewed as task conflict.