Business Ethics Final

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Which key concern/question is relevant to ask when inquiring about the structural dimensions of an organizationfrom an ethical, values-based stakeholder perspective?

All listed apply

Which of the following is a failure of ethical leadership?

All listed apply

Which of the following is a purpose of the law and regulatory system governing businesses?

All listed apply

Which responsibilities does a company need to have to be socially responsible?

All listed apply

A stakeholder, values-based leadership approach determines whether or not the organization and culture

All listed are correct

Ethics courses teach which of the following:

All listed are correct

Ethics is required in business because:

All listed are correct

Guy's ten core values include which of the following?

All listed are correct

Leaders are responsible for doing what with ethical standards?

All listed are correct

MNE's should

All listed are correct

Moral management employs which of the following techniques?

All listed are correct

Sexual harassment includes

All listed are correct

The _____has lobbied against smoking in the workplace

All listed are correct

The underlying sources of the guidelines for MNE's include beliefs in

All listed are correct

To achieve strategic alignment one has to ask

All listed are correct

Traits that are exhibited at an individual level of a strong corporate culture include

All listed are correct

When entering a new country, MNE's tend to

All listed are correct

Which of the following are possible questions to ask when solving an ethical dilemma?

All listed are correct

Which of the following are responsibility roles and modes?

All listed are correct

Which of the following is a business ethics myth?

All listed are correct

Which of the following is influenced by an organization's strategy?

All listed are correct

Which of the following topics related to ethics matter in business?

All listed are correct

A sign that a company has a weak culture is

All listed are signs

Which of the following is not a basis for ethical reasoning?

All listed are used in ethical reasoning

A third-party professional, so named, inside corporations to whom employees can take their grievances for review is called a(an)

Ombudsperson

Which of the following issues management frameworks may be most helpful in tracking a controversial issue throughout its lifecycle?

Seven-Phase Issue-Development Process

Which issue continues to be a prominent civil rights platform?

Sexual harassment

A recent survey of women in the workforce found that 47% of women lacked which of the following.

Significant management or line experience

This generation was too young to fight in WWII. They are very patriotic and self-sacrificers

Silent Generation

Which stage of Kohlberg's moral development is concerned with acting "right" to reach consensus by due process and agreement?

Social contract

The media, interest groups, governments, and individuals that react to external threats or issues are which of the following:

Stakeholders

All of the following arguments are offered as problems with the free-market theory except:

These are all problems with the free-market theory

Which of the following is NOT a right an employee has in the workplace?

These are all rights of employment

For classroom purposes, one recommendation to guide the inquiry is to assume which perspective when conducting a stakeholder analysis _____.

Third-party objective perspective

According to Joseph Badaracco, company executives should ask themselves________ when considering ethical principles-in-action?

Who is the company?

MNE's are also called

Global

When a company abstracts all local and regional differences and norms, coming up with a more cosmopolitan set of standards and solutions for its actions in the host country, this is called what?

Global style

___ refers to "executives and firms that maintain a good corporate image, proactive fair and equitable dealings with customers and employees, and earn profits by legitimate, legal means are de facto ethical."

Good business means good ethics

Which of the following is not a popular myth about business ethics?

Good ethics is a truism

______ is based on the premise that employers should practice fairness and reasonableness in their actions with employees.

Good faith principle

Which of the following is not a business level of ethics?

Governmental

Using environmentally-friendly business practices in the value chain to gain a competitive advantage is called

Green marketing

Which of the following is not a criticism of MNEs?

Hire local labor

Which minority group is now the largest in the Nation

Hispanics

Which of the following is not a value of the Levi Strauss & Co.?

Humor

____and ____ eliminate a person's responsibility for causing harm or injury.

Inability; ignorance

______is a pro of employers using video surveillance

Increases safety

Which of the following is NOT recommended that managers take to develop corporate policy guidelines to prepare for privacy regulations?

Inform employees to assume privacy

Stakeholder management approach ideally uses _____and _____ methods.

Integrative; relational

An effective leader should ______ a supportive stakeholder.

Involve

Which of the following represents the last step in the Six-Step Issues Management Process?

Issues evaluation and monitoring

The "stick" or external regulations compliance consists of:

All listed apply

The Federal Trade Commission deems acts deceptive if they

All listed apply

Voluntary Self-Regulation consists of which of the following?

All listed apply

Which of the following is an example of a moral "right"?

Not to be enslaved

All of the following companies use stakeholder relationship management theory except

Wal-Mart

_____ types of leaders believe and practice an ends justify the means approach.

"Manipulating"

A strong corporate culture includes

All listed apply

What percentage of companies in 2011 had weak ethical cultures?

11%

U.S. mobile and online ad spending is projected to be $61.1 billion by

2017

In ethically strong companies, ______ percent of employees have observed misconduct in in the recent past.

30

Counterfeit and pirated products account for ____percent of the global economy.

5-7

What percentage of employees at "the top ten best employers" think their coworkers display integrity and ethical conduct in the workplace?

88%

The first step in the Seven-Phase Issue-Development Process is which of the following?

A felt need

Critics of stakeholder theory hold that it

All listed apply

Punitive damages in product liability cases are

All listed apply

Sarbanes-Oxley

All listed apply

A set of rules and assumptions about behavioral patterns among the various elements of society is which of the following?

A social contract

What author developed a four-stage process for negotiation?

Adler

Which of the following arguments does not justify advertising?

Advertisements conceal facts to protect consumers.

____is thought to cause more deaths than traffic accidents.

Air pollution

Youths continue to be targeted as primary customers by which industry?

Alcohol

Which of the following is a type of "power" a stakeholder could have?

All Listed apply

Which act of Congress gives the Justice Department investigative authority?

Antitrust Improvements Act

Which of the following crisis management recommendations to companies is not correct?

Avoid angry stakeholders who may be vengeful

Which one of the following institutions was considered "Too Big To Fail" (TBTF)?

Bank of America

Paying compensation to a consumer for harm due to a faulty product or for damage done by a business transaction is the right to

Be compensated

______ was sentenced to 150 years in prison for running a Ponzi scheme.

Bernie Madoff

Which of the following is part of the categorical imperative?

Both a and b

MNEs benefit their host countries in all of the following ways except

Both b and c

Which popular ethical myth asserts that business is based on scientific principles?

Business and ethics do not mix

According to the Sarbanes-Oxley Act, CEOs are personally responsible for which of the following?

Certify the financial statements

_______negotiators tend to be the most persistent and determined

Chinese

_______ extended punitive damages to victims of employment discrimination for the first time according to which of the following acts?

Civil Rights Act of 1991

Which act prohibits price discrimination?

Clayton Act

Which of the following designates air-quality standards?

Clean Air Act

Ethical principles, intellectual property, and financial integrity and assurance should all be addressed in a company's

Code of conduct

To set direction and build relationships, what ethical leadership approach should be used?

Collaboration

The ______ approach stipulates that all members of society should have access to certain benefits, and from whose enjoyment no one can be easily excluded.

Common good

Which of the justice principles compensates someone for past harm?

Compensatory

The _____ stage in the Four Crisis Management Stages is return to normalcy

Conflict resolution

Martha Stewart was convicted of what?

Conspiracy, obstruction of justice, and perjury

Which of the following is not a primary stakeholder?

Courts

Which of the following is not a court upheld technology privacy violation?

Criminal history inquiries

______are considered the most important stakeholders.

Customers

When a company applies the values and norms of its local host we call this a

Foreign country style

Which of the following is not an environmental dimension affecting organizations and jobs?

Demand

Which of the following is not a goal of government policy-makers toward consumers?

Developing fair advertising

To which of the following does ethics specifically refer?

Doing the right thing

A company that supports a consumer's free choice is fulfilling which of the following?

Duty not to force or take undue advantage

In a(n) ____ style, a company applies its own domestic values and rules

Empire

A leader that learns from his/her shortcomings and uses all of his/her strengths is a (an) ____type of leader.

Encompassing

Which of the following represents the first step in the Six-Step Issues Management Process?

Environmental scanning and issue identification

Which of the following in NOT needed to ensure employees' right to due process?

Equal opportunity

Based on this chapter, all but one of the following indicate irresponsible and unethical leadership.

Ethically absent-minded

Which popular ethical myth is supported by Milton Friedman?

Ethics is personal

"The belief in the inherent superiority of one's own ethnic group of culture" is called

Ethnocentricity

This generation is also called the "baby busters and generally feels overlooked.

Generation X

Denying someone a job because of their predisposition of contracting a disease is called what?

Genetic discrimination

Corporate philanthropy includes which of the following?

External engagement of social responsibility

This act prohibits the bribing of foreign public official by US companies.

FCPA

Which of the following are things an employee is not responsible to do for their employer?

Fair wages

"Organizational level" is the primany, core level of analysis in the field of Business Ethics.

False

A pragmatist considers environmental management an important business function.

False

A stakeholder analysis only applies more to internal events a company is facing.

False

Air pollution and greenhouse gases are not linked to global warming, as evidenced in the atmospheric oxygen levels which are 31 percent higher than preindustrial levels

False

Business and ethics rarely "mix" well together.

False

Business ethics is primarily concerned with principles of right and wrong.

False

Descriptive ethics involves prescribing and evaluating your own personal ethics.

False

In 2007, direct marketing advertising resulted in approximately $142 billion

False

It is not recommended that a person consider his or her motives when deciding whether to blow the whistle on an employer

False

Laws provide a baseline and maximum standards for distinguishing acceptable from unacceptable business practices.

False

Stakeholders are specifically named groups with specialized interests in a company.

False

The "rule of law" inhibits capitalism and democracies to thrive and compete globally.

False

The CPSC is not constrained by its enormous mission, limited resources, and critics who argue that the cost for maintaining the agency exceed the results and benefits produced by it.

False

The Seven-Phase Issue-Development Process can take seven years to move from the first to the last phase.

False

The acronym GIFT stands for (1) Genuine, (2) Independent, (3) Free and (4) Training.

False

The leadership of a company is the glue that holds together the other internal systems.

False

The stockholders of a company are technically responsible for disciplining and rewarding the CEO.

False

Venezuela is ranked the most corrupt nation in the world.

False

When addressing an ethical dilemma, the second step is to identify the problem.

False

Whistleblowers are always protected by law, under any circumstance

False

Which of the following is not an aspect of the stakeholder management approach ?

Financial Accountability

A stockholder approach will

Focus on financial and economic relationships

Which of the following is NOT a step a manager can take to develop a privacy policy?

Link privacy to reward systems.

_______are corporations that own and control production facilities outside of their country of origin

MNEs

Which of the following represents the second step in a general stakeholder analysis?

Mapping stakeholder coalitions

The second step in the Seven-Phase Issue-Development Process is which of the following?

Media coverage

What are three general areas of ethics?

Metaethics, Descriptive, and Normative

Which of the following is not a threat to worker autonomy?

Micromanaging

The _____ is the first place to look to identify an organization's values.

Mission and vision

What is the one of the most frequently observed types of misconduct?

Misuse of company time

Which characteristic of employees serves as the best predictor of beliefs and attitudes?

National Culture

A stakeholder that shows a high potential for threat and a low potential for cooperation is which of the following?

Non-supportive

Which of the following is a primary stakeholder?

Owners

"Big Brother" regulating what consumers can and should hear and see is what?

Paternalistic control

______ hold that social responsibility is justified in terms of a moral duty toward helping less-advantaged members of society through organized, tax-deductible charity and stewardship.

Philanthropists

Which principle states that human life is biologically dependent on other forms of life?

Principle of Connectedness

_____view environmental management as a priority item.

Proactivists

Believing that corporate behavior is motivated primarily by self-interest is a belief held by which of the following?

Productivists

Among top companies, this characteristic is generally of the most concern:

Profit sharing

Which stage of Kohlberg's moral development is concerned with avoiding punishment?

Punishment avoidance

Which of the justice principles has the criterion "Does the punishment fit the crime?"

Retributive

When a senior executing is pair with a younger professional to catch up on new practices, this is called what?

Reverse mentoring

Environmental pollution is due to all of the following except

Rural planning

______ had the most cyber attacks with 2,402,722

Russia

The ___________ was enacted to establish oversight, accountability, and enforce truthful and accurate financial reporting in public firms

Sarbanes-Oxley Act

Using a stakeholder approach and analysis with an issues management approach is

Suggested and helps 'connect the dots' of complex situations

Which generation is currently the most powerful demographic with about 77 million members ?

The Baby Boomers

Which of the following is a law that protects consumers?

The Federal Food, Drug, and Cosmetic Act (FDCA)

"Do unto others as you would have them do unto you" is an example of which ethical test?

The Golden Rule

If an action you are getting ready to take is agreed on by different impartial friends, based on their experience, it best describes which ethical test?

The Test of Common Sense

To not isolate oneself with an action or decision is an example of which ethical test?

The Test of Ventilation

Research has shown that the most important part of labeling on a bottle of alcohol is

The alcohol content

Which of the following is not a secondary stakeholder?

The local community

The acute stage in the Four Crisis Management Stages is:

The point of no return

To receive fair settlement to just claims, including compensation for misrepresentation, shoddy goods, or unsatisfactory services is considered

The right to redress

Being protected against products, production processes, and services which are hazardous to health or life is considered

The right to safety

A stake is any interest, share, or claim, that a group or individual has in the outcome of a corporation's policies, procedures, or actions toward others.

True

A stakeholder, values-based leadership approach determines whether or not an organization's culture is integrated or fragmented.

True

Airline safety is handled by the National Transportation Safety Board.

True

Altruists are concerned primarily with other people's welfare.

True

Conventional ethics focuses on the importance of relationships between businesses, customers, and stakeholders

True

Ethical blindness is when a leader does not perceive ethical issues due to inattention or inability

True

Every worker has the right to organize a union.

True

FSGO stands for Federal Sentencing Guidelines for Organizations

True

Free trade is an agreement between nations with open borders.

True

Individualists are driven by natural reasoning, personal survival, and preservation

True

It is a company's social responsibility to be fair and truthful in all transactions.

True

MNE stands for Multinational Enterprise

True

Part of a stakeholder's political power is their ability to influence the decision-making process of a company.

True

Politics, regulations, demographics, technology, laws, and economics are the 6 environmental dimensions affecting organizations and jobs.

True

Since the 2008 subprime lending crisis and resulting Great Recession, critics have expressed concern about large corporations' CEO pay not being aligned to performance.

True

Stage 6 in Kohlberg's moral development is universal ethical principles

True

The GI generation served in WWII and went through the great depression.

True

The right to privacy is an inherent workplace right.

True

Triple bottom line has 3 dimensions including the economic, environmental, and social dimensions

True

Utilitarianism argues doing the most good for the most parties in any given situation

True

Reverse discrimination was a problem faced by which university?

University of Michigan

Which of the following tactics should not be used for solving ethical dilemmas internationally, according to DeGeorge?

Use the technique of cognitive displacement

The following "spiritual" leadership (not religious) characteristics that are related to ethical leadership include the following except_______

Uses rituals to align followers

A stakeholder's power to exert control through strength in numbers is which power?

Voting

Leib Pinter was charged with conspiracy to commit wire fraud due to which event(s)?

d. Both a and b


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