Business in Action Chapter 4
cynical CSR
A business accused of negligent behavior that markets itself as being socially responsible without making significant enhancements in its business practices is employing an approach known as __________.
strategic CSR
A company developing an internship program to help improve the workforce and to train potential employees for valuable roles within the company is an example of _______.
discrimination
Aaron was in an accident a few years ago and is now in a wheelchair. Although being in a wheelchair does not affect his ability to work, he finds getting hired and obtaining promotions difficult. Aaron is most likely a victim of ___________.
D
Amanda works at a retail store in the mall. She has recently been promoted and now is in charge of opening and closing the store, which involves handling money. After counting the money from the register at the end of the day, she comes up with an extra $25 that somehow wasn't accounted for. Since the money isn't officially recorded, she wonders whether it would be okay to take the money or whether she should put the money in the bank and explain the situation to her boss in the morning. She decides that she deserves the extra money for her hard work and pockets the $25. Which of the following describes Amanda's actions? A conflict of interest B ethical dilemma C identity theft D ethical lapse
insider trading
Mark works at EFG, Inc. and has access to sensitive stock market information. Mark often uses that information to make decisions about when to buy and sell stocks, often before the public has any such information. Which of the following describes Mark's actions?
corporate social responsibility
The top managers at ABCD International have always believed that every business has responsibilities to the community in which it does business beyond chasing the profits. This refers to ________.
proactive CSR
Top managers at InfoAll, Inc., believe deeply that they have responsibilities beyond making a profit. They back their beliefs with specific actions taken on their own initiative. This describes which approach to CSR?
identity theft
Which of the following involves corruption in which private information is stolen and manipulated in order to acquire types of financing as well as to commit other methods of fraud?
cap and trade
Which of the following represents a specific procedure set in place to allow companies some independence in dealing with the environmental influence of toxins and emissions?
defensive CSR
Which of the following views of corporate social responsibility involves a reaction to pressures from activists?
A
Which one of the following statements about consumerism is NOT accurate? A Consumerism is a synonym for materialism. B Consumerism is a movement that puts pressure on businesses to take into account customer needs and interests. C At the federal level, a "bill of rights" for consumers started a wave of consumer-related legislation. D Consumerism prompted state and local agencies to set up agencies.
affirmative action
While still controversial, _____________ was created to encourage organizations to hire and promote individuals whose economic success may have been otherwise hindered through established practices.
cynical CSR
a company accused of irresponsible behavior promotes itself as being socially responsible without making substantial improvements in its business practices
identity theft
a crime in which thieves steal personal information and use it to take out loans and commit other types of fraud
consumerism
a movement that pressures businesses to consider consumer needs and interests
ethical lapse
a situation in which an individual or a group makes a decision that is morally wrong, illegal, or unethical
ethical dilemma
a situation in which more that one side of an issue can be supported with valid arguments
cap and trade
a type of environmental policy that gives companies some freedom in addressing the environmental impact of specified pollutants, by either reducing emissions to meet a designated cap or buying allowances to offset excess emissions
code of ethics
a written statement that sets forth the principles that guide an organization's decisions
affirmative action
activities undertaken by businesses to recruit and promote members of groups whose economic progress has been hindered through either legal barriers or established practices
proactive CSR
company leaders believe they have responsibilities beyond making a profit, and they back up their beliefs and proclamations with actions taken on their own initiative
discrimination
in a social and economic sense, denial of opportunities to individuals on the basis of some characteristic that has no bearing on their ability to perform in a job
nongovernmental organizations
nonprofit groups that provide charitable services or promote social and environmental causes
sustainable development
operating business in a manner that minimizes pollution and resource depletion, ensuring that future generations will have vital resources
conflicts of interest
situations in which competing loyalties can lead to ethical lapses, such as when a business decision may be influenced by the potential for personal gain
strategic CSR
social contributions that are directly aligned with a company's overall business strategy
defensive CSR
the company may take positive steps to address a particular issue only because it has been embarrassed into action by negative publicity
transparency
the degree to which affected parties can observe relevant aspects of transactions or decisions
whistle-blowing
the disclosure of information by a company insider that exposes illegal or unethical behavior by others within the organization
philanthropy
the donation of money, time, goods, or services to charitable, humanitarian, or educational institutions
corporate social responsibility
the idea that business has obligations to society beyond the pursuit of profits
minimalist view
the only social responsibility of business is to pay taxes and obey the law
ethics
the rules or standards governing the conduct of a person or group
ergonomics
the study of how people interact with computers and other machines
insider trading
the use of unpublicized information that an individual gains from the course of his or her job to benefit from fluctuations in the stock market
philanthropy
_________ involves a company's contributing funds, volunteer time, products, and services to causes or establishments without concern for immediate company advantages.
whistle-blowing
__________ occur(s) when an employee witnesses illegal or unethical actions within the company and chooses to reveal the evidence through formal means such as the media or the authorities.
consumerism
___________ is a movement that insists companies take into account customer demands and interests.
