Ch 1: What is Communication?
How many interpersonal communication implications are there?
4
How many features are there in communication?
5
linear communication model
A depiction of communication messages that flow in one direction from a starting point to an end point.
Sensory channels
Auditory, visual, tactile, olfactory, oral
Culture
Beliefs, customs, and traditions of a specific group of people.
transactional communication
Both parties contribute
impact communication
Communication that changes things
Competence
Consistently communicating appropriately (effective and ethical)
Context
Convey meanings
Interaction
Create messages to convey meaning
Modalities
Forms of exchanging messages (text, letter, video, face-to-face)
relationship information
How each person views the relationship (casual, intimate, etc)
What is communication?
How we create and exchange messages with each other.
dynamic communication
In motion (FaceTime)
Appropriateness
Matching situational, relational, and cultural expectations
Ethics
Moral principles
Co-communicators
No sender or receiver (glances/ finishing sentences)
What is the olfactory sensory channel?
Smell
transactional communication model
The dynamic process in which communicators create meaning together through interaction.
Cues
Tone, pitch, volume, facial expression, eye contact, hand gestures, position, posture
Feedback
Verbal and nonverbal messages
self-monitoring
awareness of one's behavior and how it affects others
fields of experience
beliefs, attitudes, values, and experiences that each participant brings to a communication event
relationship goals
building, maintaining, or terminating bonds with others
meta-communication
communication about communication
Gender
doesn't always match sex
3 models of communication
linear, interactive, transactional
Self-esteem needs
need to feel good about oneself and to believe others hold one in high regard
safety needs
need to feel that the world is organized and predictable; need to feel safe, secure, and stable
self-actualization needs
need to live up to our fullest and unique potential
instrumental goals
practical aims you want to achieve or tasks you want to accomplish through a particular interpersonal encounter
communication skills
repeatable goal-directed behaviors and behavioral patterns that you routinely practice in your interpersonal encounters and relationships
Effectiveness
the ability to use communication to accomplish interpersonal goals
self-presentation
the act of expressing oneself and behaving in ways designed to create a favorable impression or an impression that corresponds to one's ideals
content information
the actual meaning of the words you utter
interpersonal communication
the dynamic exchange of thoughts, feelings, and beliefs between two or more people
Physical needs
the most basic needs, including food, water, clothing, shelter and sleep
Social needs
the need for love, companionship, and friendship- the desire for acceptance by others
dyadic communication
two-person communication
Interactive Communication Model
views communication as a process involving senders and receivers (group presentation, team meetings, classroom)
