Ch 1: What is Communication?

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How many interpersonal communication implications are there?

4

How many features are there in communication?

5

linear communication model

A depiction of communication messages that flow in one direction from a starting point to an end point.

Sensory channels

Auditory, visual, tactile, olfactory, oral

Culture

Beliefs, customs, and traditions of a specific group of people.

transactional communication

Both parties contribute

impact communication

Communication that changes things

Competence

Consistently communicating appropriately (effective and ethical)

Context

Convey meanings

Interaction

Create messages to convey meaning

Modalities

Forms of exchanging messages (text, letter, video, face-to-face)

relationship information

How each person views the relationship (casual, intimate, etc)

What is communication?

How we create and exchange messages with each other.

dynamic communication

In motion (FaceTime)

Appropriateness

Matching situational, relational, and cultural expectations

Ethics

Moral principles

Co-communicators

No sender or receiver (glances/ finishing sentences)

What is the olfactory sensory channel?

Smell

transactional communication model

The dynamic process in which communicators create meaning together through interaction.

Cues

Tone, pitch, volume, facial expression, eye contact, hand gestures, position, posture

Feedback

Verbal and nonverbal messages

self-monitoring

awareness of one's behavior and how it affects others

fields of experience

beliefs, attitudes, values, and experiences that each participant brings to a communication event

relationship goals

building, maintaining, or terminating bonds with others

meta-communication

communication about communication

Gender

doesn't always match sex

3 models of communication

linear, interactive, transactional

Self-esteem needs

need to feel good about oneself and to believe others hold one in high regard

safety needs

need to feel that the world is organized and predictable; need to feel safe, secure, and stable

self-actualization needs

need to live up to our fullest and unique potential

instrumental goals

practical aims you want to achieve or tasks you want to accomplish through a particular interpersonal encounter

communication skills

repeatable goal-directed behaviors and behavioral patterns that you routinely practice in your interpersonal encounters and relationships

Effectiveness

the ability to use communication to accomplish interpersonal goals

self-presentation

the act of expressing oneself and behaving in ways designed to create a favorable impression or an impression that corresponds to one's ideals

content information

the actual meaning of the words you utter

interpersonal communication

the dynamic exchange of thoughts, feelings, and beliefs between two or more people

Physical needs

the most basic needs, including food, water, clothing, shelter and sleep

Social needs

the need for love, companionship, and friendship- the desire for acceptance by others

dyadic communication

two-person communication

Interactive Communication Model

views communication as a process involving senders and receivers (group presentation, team meetings, classroom)


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