Ch 10 and 13

A _________ report is a reflective statement that documents important information learned from working on the project

lessons learned

A(n) __________ report describes where a project stands at a specific point in time.

status

What tool can you use to document, monitor, and track items that need resolution on a project?

An issue log

In face-to-face interactions, how is most information conveyed?

By body language

One of your project stakeholders has a high amount of authority and a high amount of interest. How should you manage that relationship?

Engage the stakeholder often and manage the relationship closely

What type of information about stakeholders is not included in a stakeholder register?

Engagement level

Suppliers and concerned citizens are examples of which type of stakeholders?

External

When should you start controlling stakeholder engagement on a project?

In the early phases

Which of the following is not a guideline to help improve time spent at meetings?

Invite extra people who support your project

What term describes information that is sent to recipients at their request? This can be done via web sites, boards, blogs, knowledge repositories, etc.

Pull communications