CH. 10 Understanding Work Teams (WGU)

Self Managed

Groups of 10 to 15 employees who take on responsibilities of their former supervisors.

problem solving

Groups of 5 to 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment.

multiteam system

the best choice either when a team has become too large to be effective or when teams with distinct functions need to be highly coordinated.

3. Which of the following statements is true regarding size of teams? a) When teams have excess members, cohesiveness declines. b) As team size increases, social loafing decreases. c) When teams have excess members, mutual accountability increases. Members of large teams coordinate work better when pressed for time

A

Cross Functional

A group that interacts primarily to share information, make decisions, and help each group member perform within his or her area of responsibility.

Multiteam System

A group that interacts primarily to share information, make decisions, and help each group member perform within his or her area of responsibility.

Virtual Teams

A group that interacts primarily to share information, make decisions, and help each group member perform within his or her area of responsibility.

Work Team

A group that interacts primarily to share information, make decisions, and help each group member perform within his or her area of responsibility; Collective Performance, Positive, Individual & Mutal, Complementary

Work Group

A group that interacts primarily to share information, make decisions, and help each group member perform within his or her area of responsibility; Share Information, Neutral (sometimes negative), Individual, Randon & Varied

1) Which of the following accurately differentiates between work groups and work teams? a) Work groups are used by top-management employees, while work teams are used by lower-level workers. b) Work groups involve members who have complementary skills, while work teams use employees who have random and varied skills. c) Work teams generate a potential for an organization to generate greater outputs with no increase in inputs, while work groups cannot perform this function. d) Work teams represent the mere accumulation of individual efforts, while work groups generate a positive synergy within the organization.

C

Work should be performed by an individual if ________. a) the work is complex and requires different perspectives b) the work creates a common purpose or set of goals for the people in the group that is more than the aggregate of individual goals c) the work is simple and does not require diverse input d) several tasks that are interdependent are to be performed for completing the work

C

4. Which of the following is most likely to increase team efficacy? a) providing vast and generic goals b) helping the team achieve small successes c) ensuring that team goals are substantially difficult d) reducing the number of members on a team drastically

B

Team Effectiveness Model consists of:

Context Composition Process

1) Which of the following statements is true regarding self-managed work teams? a) Self-managed work teams typically consist of forty to fifty employees. b) Members of self-managed work teams typically report lower job satisfaction. c) Self-managed work teams are typically composed of employees from different departments who work independent of each other. d) In the case of self-managed work teams, supervisory positions take on decreased importance.

D

What is the foundation of Leadership?

Trust

What Factors Determine Whether Teams Are Successful?

adequate resources, effective leadership, a climate of trust, and a performance evaluation and reward system that reflects team contributions.