CH. 14 QUIZ

Which of the following is not a category of leadership theories we discussed in class.

All of the above are categories of leadership theories we discussed in class.

_____________ is the ability to identify, assess, and control the emotions of oneself, of others, and of groups.

Emotional Quotient

The process of influencing others to achieve group or organizational goals is___________.

Leadership

The ___________ process involves: 1. Setting a direction for the organization 2. Aligning people with that direction through communication 3. Motivating people to action, partly through empowerment and partly through basic need gratification

Leadership Process

"Employees who work for a transformational leader are more satisfied, motivated, and perform better than those who do not."

True

__________ is a component of Transformational Leadership in which a leader has the uncanny ability to create a vision and convince others to become a part of it by using their personal abilities and talents which have a profound and extraordinary effect on followers.

Charismatic Leadership

The state of a follower's drive and need for achievement and is a result of the follower's experience, education, attitudes, willingness and ability to accept responsibility is known as _____________.

Followers' Readiness Level

The _______________ process involves: 1. Planning and Budgeting 2. Organizing and Staffing 3. Leading 4. Controlling and Problem Solving

Management Process

____________ is a term coined by Apple employees in the 1980s to describe how Steve Jobs was able to convince even skeptics that his plans were worth supporting, mo matter how unworkable they may appear.

Reality-Distortion Field

According to Douglas McGregor, a manager that is more inclined to prefer a structured, autocratic leadership style is which type of manager?

Theory X Manager

According to Douglas McGregor, a manager that is more inclined to prefer a supportive, participative leadership style is which type of manager?

Theory Y

Based on our class discussions, which type of manager is best for motivating employees that are attempting to fulfill higher order needs in Maslow's hierarchy?

Theory Y Manager

___________ is based on an exchange process in which followers are rewarded for good performance and punished for poor performance.

Transactional Leadership

____________ converts followers into leaders and may convert leaders into moral agents.

Transformational Leadership

Match the following managerial styles with their descriptions: 1. Thoughtful attention to the needs of the people for satisfying relationships leads to a comfortable, friendly organization atmosphere and work tempo. 2. Work accomplishment is from committed people; interdependence through a 'common stake' in organization purpose leads to relationships of trust and respect. 3. Adequate organization performance is possible through balancing the necessity to get work out while maintaining morale of people at a satisfactory level. 4. Exertion of minimum effort to get required work done is appropriate to sustain organization membership. 5. Efficiency in operations results from arranging conditions of work in such a way that human elements interfere to a minimum degree. 6. Reward and approval are bestowed to people in return for loyalty and obedience; failure to comply leads to punishment. 7. People adapt and shift to any grid style needed to gain maximum advantage. Performance occurs according to a system of selfish gain. Effort is given only for an advantage for personal gain.

__4__ Impoverished Management (1,1) __2__ Team Management (9,9) __1__ Country Club Management (1,9) __5__ Authority - Compliance Management (9,1) __3__ Middle of the Road Management (5,5) __6__ Paternalism/Maternalism Management;'Father Knows Best' (9+9) __7__ 'What's in it for Me?'

Match the following with their definition: 1. Leaders are born with certain traits, this theory tells us what leaders are like but doesn't address how they behave. 2. Emerged as a response to the deficiencies of the trait theories and tell us how leaders behave. 3. Involve the belief that the leadership style must be appropriate for the particular situation; 'if-then' theories. 4. Followers are inspired by the leader to perform well.

__4__ Inspirational Theories __1__ Trait Theories __2__ Behavioral Theories __3__ Contingency Theories

Match the following leadership theory with the appropriate leadership model discussed in class: 1. Trait Theory 2. Behavioral Theory 3. Contingency Theory 4. Inspirational Leadership Theory

__4__ Transformational/Charismatic Leadership __3__ Situational Leadership Model __2__ Leadership Grid __1__ Theory X and Theory Y