CH 3 MGMT

Where are the two types of external organizational environments?

general and specific

Environmental ____ is affected by environmental complexity, change, and resources.

uncertainty

Changes in any sector of the general environment

will eventually affect most organizations

_____ involves deciding who your competitors are, anticipating competitors moves, and determining competitors strengths and weaknesses

A competitivea analysis

_____ is the primary source of organizational culture.

The company's founder

Which of the following is one of the steps in the process that managers use to make sense of their changing environments

actin on threats and opportunities

The first step managers use to make sense of their changing environment is:

environmental scanning

The ____ consists of the economy and the technological, socio-cultural, and political/legal trends that indirectly affect all organizations.

general environment

A company facing a simple environment would _____.

have few external factors in the environment that affect it

A key factor influencing the relationship between companies and their suppliers is:

how dependent they are on each other

Technology is the ____ used to transform inputs into outputs.

knowledge, tools, and techniques.

According to the _____ theory, companies go through long simple periods of environmental stability, followed by short, complex periods of dynamic fundamental environmental change, finishing with a return to environmental stability.

punctuated equilibrium theory

In a very strong economy, where the demand for qualified job applicants exceeds the supply, the environmental characteristics of _____ is likely to be particularly salient for may companies.

resource scarcity