Ch. 7 Smart Book Quiz
Which of the following statements on 360 degree feedback in organizations is not true
360 degree feedback systems are designed to make comparisons between people.
Analyzing issues, making decisions, financial savvy, and strategic thinking are all _____ skills.
business
According to the text, organizing a campaign to stop the construction of a Walmart store is an example of
community leadership
the text defines the process of building a team of volunteers to accomplish some important community outcome as
community leadership
According to the Ohio State studies, ______________ , Correct Unavailable refers to how friendly and supportive a leader is to subordinates.
consideration
In contrast to researchers at the University of Michigan, researchers at Ohio State believed that _____.
consideration and initiating structure were independent continua
Research on 360-degree feedback in organizations shows that emotions are contagious, which means that someone hanging out with a friend who is despondent, mad, or elated is much more likely to exhibit the same emotions. This is known as the
contagion effect
Competency models
describe the behaviors and skills managers need to exhibit if an organization is to be successful.
Which of the following building blocks of leader behavior is/are easiest to change?
experience
True or false: A manager's self-appraisal is the most accurate source of information regarding leadership strengths and weaknesses.
false Reason: Multirater assessments provide more accurate information on a leader's strengths and development needs than a self-appraisal.
An assessment that includes feedback from a boss, from direct reports, from peers, and from oneself is called 360 degree or_________- , feedback.
multirater
Another term for 360 degree feedback is _ feedback
multirater
Which component of community leadership involves the development and maintenance of relationships that allow people to work together in the community across their differences?
Building social capital
Being able to manage the board of directors is a competency requirement for which organizational level?
CEO
Leaders who believe that thoughtful attention to the needs of the people for satisfying relationships leads to a comfortable, friendly organization atmosphere and work tempo have which type of leadership style?
Country Club Management
True or false: Competency models are typically the same across organizations, especially those within a particular industry.
False Reason: Different organizations have distinct competency models depending on the nature and size of each business, its business model, its level of globalization, and the role of technology and teams in the business.
True or false: Competency-based 360-degree questionnaires are currently the most prevalent 360-degree feedback process that can be found in organizations.
true
Which of the following issues related to gender and 360 degree feedback is not true?
women are higher self-raters than men
Research at the University of Michigan assumes that job-centered and employee-centered behaviors are
at opposite ends of a single continuum of leadership behavior.
In the context of assessing leadership behaviors, arrange the steps involved in competency-based 360-degree questionnaires, the 360-degree feedback process found in organizations, in the correct order of occurrence. (Place the first step at the top.) Instructions Choice 1 of 4. Identify the behaviors leaders need to exhibit to be effective at a particular organizational level. toggle button Identify the behaviors leaders need to exhibit to be effective at a particular organizational level. Choice 2 of 4. Build questionnaires that reflect the behaviors leaders need to exhibit to be effective at a particular organizational level. toggle button Build questionnaires that reflect the behaviors leaders need to exhibit to be effective at a particular organizational level. Choice 3 of 4. Administer the questionnaires created to target individuals, superiors, peers, and direct reports. toggle button Administer the questionnaires created to target individuals, superiors, peers, and direct reports. Choice 4 of 4. Generate feedback reports that reflect the consolidated rating results. toggle button Generate feedback reports that reflect the consolidated rating results.
1. identify the behavior leaders need to exhibit to be effective at a particular organizational level2. build questionnaires that reflect the behaviors leaders need to exhibit to be effective at a particular organizational level3. administer the questionnaires created to target individuals, superiors, peers and direct reports4. generate feedback reports that reflect the consolidated rating results
Match the aspects of leadership (in the left column) with their descriptions (in the right column).
A leadership behavior matches Choice Concerns a specific action, such as "setting specific performance goals for team members" A leadership skill matches Choice Consists of three components, which include a well-defined body of knowledge, a set of related behaviors, and clear criteria of competent performance
In which country is 360 degree feedback unlikely to be effective?
Japan
Which method of research was central to the early research on leader behavior at Ohio State University?
Questionnaires.
Which of the following helps a group or community decide what needs to be done, why it is important that it be done, and how it is to be done?
Framing
According to the University of Michigan studies, which of the following are employee-centered dimensions of leadership behavior?
Goal emphasis and work facilitation
Which of the following are job-centered dimensions of leadership behavior?
Goal emphasis and work facilitation
At which organizational level would an individual need allocate capital to maximize business success?
Group manager
Which of the following is not a use of the leadership pipeline model
Identifying a cadre of upcoming leaders
Which type of leadership style suggests that exertion of minimal effort to get required work done is appropriate to sustain organization management?
Impoverished Management
In the context of 360-degree feedback processes found in organizations, identify the true statements about the verbal 360-degree technique in comparison with the leadership versatility approach. (Check all that apply.)
It provides very detailed and context-specific information on what leaders need to keep doing, do more of, and change in order to be more effective. It tends to be used more with senior leaders because of the time and expense involved.
Match the elements of a leadership skill (in the left column) with their descriptions (in the right column).
Knowledge -Good leaders understand when and to whom a particular task should be delegated.Behavior - Good leaders effectively communicate their expectations concerning a delegated task.Criteria - Good leaders check to see whether the task was accomplished in a satisfactory manner.
Early research on leader behavior at Ohio State University was completed using a questionnaire called the
Leader Behavior Description Questionnaire.
Concern for people and concern for production are the two dimensions of the
Leadership Grid
Which of the following is not one of the three components of community leadership?
Organization they are: Mobilization, framing, social capital
Which of the following is not one of the four major categories identified by Hogan and Warrenfelz that comprise most competency models?
Organizational skills
Match the types of 360-degree feedback processes found in organizations (in the left column) with the steps involved in these processes (in the right column). Instructions
The leadership versatility approach matches Choice Superiors, peers, and direct reports provide ratings on the extent to which target individuals demonstrate too much, just the right amount, or too little strategic, operations, enabling, or forcing leadership behavior for a particular position. The verbal 360-degree technique matches Choice 10-15 superiors, peers, and direct reports are asked to share a target individual's strengths and areas of improvement as a leader in phone or face-to-face interviews.
True or false: Former General Electrics CEO Jack Welch credits much of the success of the company to 360 degree feedback.
True Reason: Jack Welch has stated that multirater systems have been critical to GE's success.
True or false: Leadership behaviors are a function of intelligence, personality traits, emotional intelligence, values, attitudes, interests, knowledge, and experience.
True Reason: This is true. Leadership behaviors (which include skills and competencies) are a function of intelligence, personality traits, emotional intelligence, values, attitudes, interests, knowledge, and experience. The factors in the bottom layer of blocks are relatively difficult to change, and they predispose a leader to act in distinctive ways.
According to the Leadership Grid, the most effective leaders have a _____ concern for people and a ____ concern for production.
high, high
Research on 360 degree feedback shows that the least effective leaders had _ self ratings and _ ratings of others
high, low
An assessment that includes feedback from a boss, from direct reports, from peers, and from oneself is called 360 degree or ______________feedback.
multirater
In the context of the contagion effect, research on 360-degree feedback in organizations shows that _____.
individuals who work for superiors receiving above-average ratings from others are likely to receive above-average ratings themselves
How much a leader emphasizes meeting work goals and accomplishing tasks is referred to as
initiating structure
Leadership competencies and behaviors having to do with adapting to stress, goal orientation, and adhering to rules refer to
intrapersonal skills.
According to the University of Michigan studies, behaviors where the leader shows concern for subordinates refers to
leader support.
A company interested in building teams and getting results through others should look for a leader with good ______ skills.
leadership
The leadership behavior model that provides a type of road map for people wanting to occupy that top leadership positions in an organization is called the
leadership pipeline