Chapter 1-5 DS 3841 Quizes
The three main activities in an information system are
input, processing, and output
Which of the following are environmental actors that interact with an organization and its information systems?
1) customers 2) suppliers 3) regulatory agencies ANSWER 4) all of the above
Which of the following would NOT be used as an input for an information system?
A digital dashboard
Sociologists study information systems with an eye to understanding
how systems affect individuals, groups, and organizations
Which of the following business objectives best describes the strategy behind the use of technology in the new Yankee Stadium?
New products and services
Which systems are typically a major source of data for other systems?
transaction processing systems
Output
transfers processed information to the people who will use it or to the activities for which it will be used
Which of the following is not one of the four main classifications for collaboration tools identified by the space/time matrix?
Remote/Colocated
________ systems are designed to help firms manage their relationships with their customers.
CRM
Which of the following is an example of a cross-functional business process?
Creating a new product
You manage the IT department at a small startup Internet advertiser. You need to set up an inexpensive system that allows customers to see real-time statistics such as views and click-throughs about their current banner ads. Which type of system will most efficiently provide a solution?
Extranet
The six important business objectives of information technology are new products, services, and business models; customer and supplier intimacy; survival; competitive advantage; operational excellence; and
Improved decision making
Verizon's implementation of a Web-based digital dashboard to provide managers with real-time information such as customer complaints is an example of
Improved decision making
Engineers, scientists, or architects, who design new products or services for a firm, belong to which level of a business hierarchy?
Knowledge Workers
Which type of system would you use to determine the five suppliers with the worst record in delivering goods on time?
MIS
Which of the following objectives best describes the business strategy behind the development of smart grid initiatives by power companies, as discussed in the chapter case?
Operational Excellence
A firm that must invest in new information systems capabilities in order to comply with federal legislation can be said to be investing to achieve which business objective?
Survival
The move of retail banking to use ATMs after Citibank unveiled its first ATMs illustrates the use of information systems to achieve which business objective?
Survival
The use of information systems because of necessity describes the business objective of
Survival
Which type of system would you use to change a production schedule if a key supplier was late in delivering goods?
TPS
From a business perspective, raw data is transformed systematically during various stages, transforming it into valuable information, in a process called
The information value chain
Which of the following can force a business and its competitors to compete on price alone?
Transparent Marketplace
An example of an organizational complementary asset is
Using the appropriate business model
Which of the following would not be a complementary asset for a solar panel manufacturer?
centralized hierarchical decision making
What is the most important function of an enterprise application?
enabling business functions and departments to share information