Chapter 1-5 DS 3841 Quizes

The three main activities in an information system are

input, processing, and output

Which of the following are environmental actors that interact with an organization and its information systems?

1) customers 2) suppliers 3) regulatory agencies ANSWER 4) all of the above

Which of the following would NOT be used as an input for an information system?

A digital dashboard

Sociologists study information systems with an eye to understanding

how systems affect individuals, groups, and organizations

Which of the following business objectives best describes the strategy behind the use of technology in the new Yankee Stadium?

New products and services

Which systems are typically a major source of data for other systems?

transaction processing systems

Output

transfers processed information to the people who will use it or to the activities for which it will be used

Which of the following is not one of the four main classifications for collaboration tools identified by the space/time matrix?

Remote/Colocated

________ systems are designed to help firms manage their relationships with their customers.

CRM

Which of the following is an example of a cross-functional business process?

Creating a new product

You manage the IT department at a small startup Internet advertiser. You need to set up an inexpensive system that allows customers to see real-time statistics such as views and click-throughs about their current banner ads. Which type of system will most efficiently provide a solution?

Extranet

The six important business objectives of information technology are new products, services, and business models; customer and supplier intimacy; survival; competitive advantage; operational excellence; and

Improved decision making

Verizon's implementation of a Web-based digital dashboard to provide managers with real-time information such as customer complaints is an example of

Improved decision making

Engineers, scientists, or architects, who design new products or services for a firm, belong to which level of a business hierarchy?

Knowledge Workers

Which type of system would you use to determine the five suppliers with the worst record in delivering goods on time?

MIS

Which of the following objectives best describes the business strategy behind the development of smart grid initiatives by power companies, as discussed in the chapter case?

Operational Excellence

A firm that must invest in new information systems capabilities in order to comply with federal legislation can be said to be investing to achieve which business objective?

Survival

The move of retail banking to use ATMs after Citibank unveiled its first ATMs illustrates the use of information systems to achieve which business objective?

Survival

The use of information systems because of necessity describes the business objective of

Survival

Which type of system would you use to change a production schedule if a key supplier was late in delivering goods?

TPS

From a business perspective, raw data is transformed systematically during various stages, transforming it into valuable information, in a process called

The information value chain

Which of the following can force a business and its competitors to compete on price alone?

Transparent Marketplace

An example of an organizational complementary asset is

Using the appropriate business model

Which of the following would not be a complementary asset for a solar panel manufacturer?

centralized hierarchical decision making

What is the most important function of an enterprise application?

enabling business functions and departments to share information