Chapter 12 -Managing Human Talent
One logical outcome of this case would be:
for the University of Texas to continue to consider students' race so the college student body reflects the demographics of the state.
A company is planning to have a booth at a job fair to recruit for landscapers. In order to help potential applicants decide whether they are a good fit for the job, the company should:
have a current employee who is a landscaper help staff the booth and tell interested people both the plusses and minuses of the job.
If Denise wants to know how much the jobs in her gym are worth in comparison to jobs in other gyms in her area, she should do a:
wage and salary survey.
Which of the following problems might occur with the new performance appraisal system at L.I.J.M.C.? Check all that apply.
- Employees might get discouraged, because they feel they have no control over patient satisfaction ratings. - Different types of patients might be more or less susceptible to infection.
When it is time for Jamal's performance appraisal, his manager, several of his coworkers, his primary client, and Jamal himself fill out forms describing his effectiveness. This is an example of __________.
360-degree feedback
If you wanted to find out how good an applicant was at math, which of the following tests would you use?
A cognitive abilities test
The ranking performance appraisal system tries to improve performance ratings by forcing managers to:
Compare employees
Maya is hoping to hire lifeguards to work at her community pools this summer. What is the first step she must take in this process?
Determine how many lifeguards she will need
Your consulting division is finding that competition for experienced business consultants who earn clients' trust is intense. Furthermore, once a good consultant is hired, it is important to retain that person so they don't go elsewhere—taking their clients with them. What would be the most appropriate HRM approach?
Find out what kind of work environment and benefits consultants most value and become well-known for providing these things.
Mary Celeste Barnes owns Blackberry Farms and Blackberry Mountain, resorts in Tennessee. Now she is opening The Valley, a new leisure park. As a result, her strategy for the next few months will focus on finding the right people to work at her new property. Which of the following HR functions should she focus on?
Forecasting
AlphaBeta Company offers employees opportunities to move laterally, learning different skills in different areas, rather than climb a vertical career ladder.
New Social Contract
When Roberto interviews for a job, he emphasizes how he can partner with the company to help it adapt to meet challenges.
New Social Contract
Gourd Supermarkets has an extensive training program for all new employees and then has all employees spend a day in customer service and workplace safety training each year.
Old Social Contract
The new performance management system at the Long Island Jewish Medical Center (L.I.J.M.C.) was specifically designed to address which of the following problems with traditional performance reviews?
Traditional performance reviews lead to "grade inflation."
The University of Texas uses race as one factor when deciding which applicants to admit as undergraduate students. The goal of using race is to "achieve the educational benefits of diversity." The University of Texas fills its incoming freshman class primarily by using class rank as a criterion, with students in the top 8% of their high school class gaining admission. These students fill about three fourths of the class, and race is used as a consideration to fill the remaining one-fourth. In 2013, the Supreme Court heard a case brought by a white student who had been denied admission, and the Court ruled on the constitutionality of the university's admissions policy. This news event refers to a case of __________.
affirmative action
Yale University uses __________ to correct discrimination that has occurred in the past. They have prevented Asian-American and Caucasian students from attending the university while favoring African-American and Hispanic students.
affirmative action
Airbnb, Bain and Company, and Guidewire ranked one, two, and three, respectively, on Glassdoor's 2016 Employees' Choice Awards list as the best large companies to work for. A firm that seeks to be recognized as a great place to work is building its __________.
employer brand
Denise offers her employees vision, dental, and life insurance. These benefits are:
not required by law.
If Denise institutes a __________ she needs to be careful that her employees are rewarded only for behaviors that actually help the company in both the short term and the long term.
pay-for-performance plan
