chapter 12 questions

which of the following are core job characteristics in the Hackman and Oldham job characteristics model

- autonomy - skill variety - task significance

if a model of motivation starts with an unfulfilled need, list the rest of the steps. in. the correct order

- motivation - behavior - rewards - feedback

hackman and oldham's job characteristics model is composed of three elements. Identify those elements from the list below

- work outcomes - core job characteristics - psychological states

Elaine surpassed her sales goal and earned a small cash award for her string performance. This is an example of a ______

bonus

the division of an organization's work among its employees and the application of motivational theories to jobs to increase satisfaction are both part of job ______

design

Jasmine previously handled only accounts payable. in the company. However, her job has changed so that she now handles accounts receivable as well. This is an example of job _____

enlargement

Robert believes that no matter how hard he studies, he will never pass the exam. according to Victor Vroom's theory, Robert has low ______

expectancy

the theory of motivation that. asserts that. motivation is the combination of how much you want something and how likely you think you are to get it is know as _______ theory

expectancy

Janeen's boss is so pleased with her sales performance during the past quarter that. he gives her a bonus. In terms of the model of motivation, the bonus represents a(n) _____

extrinsic reward

in relationship to the goal-setting theory, what is necessary to have so that employees know if they are on the right track when working on a project?

feedback

according to the text, what is. the. modern. way of designing jobs?

fitting jobs to people

The Scanion plan is an example of _____, which distributes company savings to groups of employees who reduced costs and increased productivity

gainsharing

_____ theory suggests that employees can be motivated by objects that are specific and challenging but achievable and that have rewards tailored to individual needs

goal-setting

In equity theory, the education, experience, and skills that individuals contribute to their organizations are examples of ______

inputs

the expectation that successful performance of a task will lead to a desired outcome is called ______

instrumentality

which of the following identifies factors that affect the psychological states of an employee and work outcomes?

job characteristic model

the psychological processes that arouse and direct goal-directed behavior. are collectively called _____

motivation

what type of compensation plan ties employee pay to the number of job-relevant skills or academic degrees they earn?

pay for knowledge

contingency factors play a role in. the job characteristics model. Contingency factors refer to the degree to. which individuals want ______

personal and psychological development

Merilee is a seamstress in a garment factory, and she is paid $10 for each women's skirt she produces. What compensation plan does this describe?

piece rate

______ perspective on motivation are concerned with the thought processes by which people decide how to act- for instance, how employees choose behavior to meet their needs

process

what. type of incentive compensation plan involves the distribution of a portion of the company's profits to employees

profit sharing

job _____ is the process of reducing the number of tasks a worker performs

simplification

according to the job characteristics model, the extent to which a job requires the job holder to use a wide range of different talents and abilities is known as _____

skill variety

with _____, certain employees are given the right to buy stock at a future date for a discounted price

stock options

which core job characteristic refers to the degree to which the individual perceives that the job affects the lives of others, whether inside or outside of the organization?

task significance

Laura's managers is retiring in six months, and Laura wants to be promoted to succeed her. In term of expectancy theory, Laura has a high _____ in regard to her job

valence