Chapter 14

Caasi easily influences her co-workers, but not usually for the best. She stirs up controversy and usually spins the conversation to make herself look better. Because Caasi thinks highly of herself and seeks personal power, she could be described as having psychopathy.

False

Fiedler's contingency leadership model argues that leadership behaviors should be primarily determined by position power.

False

What is the trait approach to leadership?

Identifying distinctive characteristics of effective leaders.

What are the four key behaviors of transformational leaders?

Inspiring motivation, inspiring trust, encouraging excellence, and stimulating employees intellectually.

What are the five positive task-oriented traits?

Intelligence, consciousness, openness to experience, emotional stability, positive effect.

Supportive, value-based, and work facilitation are examples of the ________ element in House's revised path-goal leadership model.

Leader Behaviors

What influences transformational leadership?

Leaders' individual characteristics and organizational culture.

What is relationship-oriented leadership?

Leadership focused on interactions with people.

What is servant leadership?

Leadership focused on serving others and meeting goals.

What is transformational leadership?

Leadership that encourages employees to pursue organizational goals over self-interests.

What are the six sources of power?

Legitimate, reward, coercive, expert, referent, informational.

What are the two contingency approaches to leadership?

Fielder contingency leadership model and House Path-goal leadership model.

What is leadership?

Ability to influence employees to pursue goals.

What is power?

Ability to marshal resources to get something done.

What are task-oriented behaviors?

Behaviors that ensure efficient use of resources to accomplish goals.

What are relationship-oriented behaviors?

Behaviors that focus on building relationships within a group or organization.

What does empowering leadership focus on?

Being a moral role model.

What is the situational approach to leadership?

Belief that effective leadership behavior depends on the situation.

What are the four basic skills for leaders?

Cognitive abilities, interpersonal skills, business skills, conceptual skills.

What is the Full-Range Model of leadership?

Describes leadership along a range of styles, with transactional/transformational leaders being the most effective.

What does the Fielder contingency leadership model determine?

Determines if a leader style is task-oriented or relationship-oriented and if it is effective for the situation.

What does the House Path-goal leadership model emphasize?

Emphasizes clarifying paths to goals and providing support to subordinates.

What does the leader-member exchange (LMX) model emphasize?

Emphasizes that leaders have different relationships with different subordinates.

What are the two variables that influence leadership behaviors in the House Path-goal leadership model?

Employee characteristics and environmental factors.

________ power, which all managers have, is power that results from a managers' authority to offer praise and pay raises, even promotions to their subordinates.

Employee-Centered

What are some positive attributes of leaders?

Extraversion, agreeableness, emotional intelligence.

Marina is a manager who has poor leader-member relations with her employees who perform unambiguous, easily understood tasks. She should use a task-oriented leadership style.

False

The primary purpose of relationship-oriented leadership behavior is to ensure that people, equipment, and other resources are used in an efficient way to accomplish the mission of a group or organization.

False

What are some negative attributes of leaders?

Narcissism, Machiavellianism, psychopathy.

What is the role of power in leadership?

Power is used to marshal resources to accomplish goals.

What qualities do leaders want in followers?

Productivity, reliability, honesty, cooperation, proactivity, and flexibility.

What are the nine influence tactics?

Rational persuasion, inspirational appeals, consultation, ingratiating tactics, personal appeals, exchange tactics, coalition tactics, pressure tactics, legitimating tactics.

How can you become more self-aware?

Reflect, write down priorities, learn strengths and weaknesses, avoid Dunning Kruger effect.

What are the five key qualities of humble leaders?

Self-awareness, openness to feedback, appreciation of others, low self-focus, appreciation of the greater good.

________ leaders focus on providing increased service to others—meeting the goals of both followers and the organization—rather than to themselves.

Servant

What are the 14 career readiness competencies?

Skills needed to become an effective leader.

What is the representation of women in CEO and top management positions?

Small but growing.

What does abusive supervision refer to?

Supervisors displaying sustained hostility towards subordinates.

What are the two categories of behavioral approaches?

Task-oriented behavior and relationship-oriented behavior.