Chapter 14 MGMT
Transformational leadership is leadership that generates awareness and acceptance of a group's purpose and mission and gets employees to see beyond their own needs and self-interest for the good of the group.
A)
Bethany is a manager at a departmental store. She is open to all kinds of feedback and recognizes the contributions made by each of her employees. She never withholds any information, whether good or bad, and puts the interest of the store before her own personal needs. In the context of visionary leadership, Bethany is most likely a(n) _____.
A) Ethical charismatic
Which of the following is an example of a situational theory of leadership?
A) Fiedler's contingency theory
Which of the following is an example of an environmental contingency in path-goal theory?
A) Task Structure
According to the path-goal theory of leadership, _____ means setting challenging goals, having high expectations of employees, and displaying confidence that employees will assume responsibility and put forth extraordinary effort.
B) Achievement-oriented leadership
In the trucking industry today, leaders are needed that will do more than simply manage or direct drivers, owner-operators, and the staff that supports them. These leaders need to inspire, coach, encourage, and guide. Today's leaders need to earn consensus by working as part of the team, providing resources to get the job done, then getting out of the way and letting their people perform. Today, these men and women need to be _____ leaders.
B) Strategic
_____ means that transformational leaders drive followers by providing meaning and challenge to their work.
C) Inspirational motivation.
When Mark assumed the role of CEO of Splendour Inc., he immediately began to make drastic changes to the company's structure and product lines. He envisioned a bloated, inefficient company becoming an efficient, profitable organization over time. He inspired and motivated his employees to change. In this case, Mark _____.
E) Performed the functions of a leader
In Fiedler's contingency theory, the term _____ refers to the degree to which leaders are able to hire, fire, reward, and punish workers.
E) Position Power
Leaders who possess the trait of _____ are more decisive and assertive and more likely to gain others' trust.
E) Self-confidence
Which of the following is NOT a component of transformational leadership?
E) Supportive influence
_____ means that transformational leaders encourage followers to be creative and innovative, to question assumptions, and to look at problems and situations in new ways even if their ideas are different from those of leaders.
Intellectual stimulation
According to the Blake/Mouton leadership grid, leaders who use the _____ style of leadership show high concern for production and for people.
Team Management
The founder of a medical products distributor, establishes challenging goals for his employees and is confident that they will be able to achieve these goals. In terms of the path-goal theory, the founder is exhibiting a(n) _____ leadership style.
A) Achievement-oriented
According to the Blake/Mouton leadership grid, _____ leadership style occurs when leaders have a high concern for production and a low concern for people.
A) Authority-compliance
Wilson, a manager at an electrical equipment manufacturing company, believes that efficiency is the key to success. He forces his employees to put in extra effort and to work for longer hours. He always wants the production rate to be very high and does not like to hear any excuses if there is any decrease in the production. He has even cut down the breaks to ensure higher production. In this context, Wilson is using the _____ style of leadership.
A) Authority-compliance
In terms of leadership behavior, the term _____ refers to the extent to which a leader is friendly, approachable, supportive, and shows concern for employees.
A) Consideration
Timothy is a manager at a paint manufacturing company. She is a very friendly and approachable woman and people love working for her. She tries to keep her employees happy and has introduced many benefits for them. She has also introduced many activities for recreation as she cares immensely for her employees but she does not pay much attention to the production. In this context, Timothy is using the _____ style of leadership.
A) Country Club
According to the path-goal theory of leadership, which of the following leadership styles involves letting employees know precisely what is expected of them, giving them specific guidelines for performing tasks, scheduling work, setting standards of performance, and making sure that people follow standard rules and regulations?
A) Directive Leadership
Which one of the following traits refers to high levels of effort and is characterized by achievement, motivation, energy, tenacity, and initiative?
A) Drive
Which of the following traits refers to the ability of leaders to remain even-tempered and consistent in their outlook and the way they treat others even when things go wrong?
A) Emotional stability
Fusion Inc. is a fast-growing clothing chain targeted to the alternative teen demographic. Fusion's CEO Paula relies on her employees to locate new trends. Paula consults with her employees very regularly for suggestions on what the stores should carry. She relies on their input before making inventory decisions. According to the path-goal theory, Paula uses a(n) _____ leadership style.
A) Participative
Carlson, the CEO of a company, believes that the most important role of a leader is to instill confidence in people by being friendly to them and caring for them. According to the path-goal theory, Carlson follows the _____ leadership style.
A) Supportive
Which of the following characterizes transformational leaders?
A) They use intellectual stimulation to encourage employees to take innovative apporaches to problem solving.
According to the normative decision theory, using the right degree of employee participation improves the quality of decisions and the extent to which employees accept and are committed to decisions.
A) True
According to the trait theory, all effective leaders possess a similar set of traits or characteristics.
A) True
As a leader behavior, initiating structure is the degree to which a leader structures the roles of followers by setting goals, giving directions, setting deadlines, and assigning tasks.
A) True
As described in the path-goal theory, directive leadership is similar to the key leadership behavior of initiating structure.
A) True
Fiedler's contingency theory states that in order to maximize work group performance, leaders must be matched to the situation that best fits their leadership style.
A) True
Initiating structure leader behavior has also been referred to as "job-centered leadership" and "concern for production."
A) True
Leadership is the process of influencing others to achieve group or organizational goals.
A) True
Managers tend to have a short-term perspective, leaders tend to have a long-term perspective.
A) True
The leadership behavior of consideration has also been referred to as "concern for people" and "employee-centered leadership."
A) True
The leadership trait of integrity refers to the extent to which leaders do what they said they would do.
A) True
The normative decision theory helps leaders decide how much employee participation should be used when making decisions.
A) True
The two kinds of charismatic leaders are _____.
B) Ethical and unethical charismatics
As a leader behavior, consideration refers to the extent to which leaders do what they said they would do
B) False
Directive leadership is a leadership style in which leaders set challenging goals, have high expectations of employees, and display confidence that employees will assume responsibility and put forth extraordinary effort.
B) False
Fiedler's contingency theory is based on the assumption that leaders are capable of adapting and adjusting their leadership styles to fit the demands of different situations.
B) False
In Fiedler's contingency theory, there are two situational factors that determine the favorability of a situation: leader-member relations and task structure.
B) False
One of the differences between managers and leaders is that managers focus on visions, missions, goals, and objectives, and leaders focus solely on productivity and efficiency.
B) False
The three major situational leadership theories all assume that the effectiveness of any leadership style (the way a leader generally behaves toward followers) depends on the situation.
B) False
Transformational leaders _____.
B) Help followers see how their jobs fit with the organization's vision
According to the Blake/Mouton leadership grid, _____ leadership style occurs when the leader shows little concern for people or production and does the bare minimum needed to keep his or her job.
B) Impoverished management
Which of the following is a major concern of leaders as opposed to managers?
B) Inspiring and motivating others
When an individual is running for a local political office, he or she makes lots of promises to people. When the individual wins the election and assumes office, he or she is often unable to carry out the political promises. In the context of leadership traits, the individual lacks _____.
B) Integrity
To save a company from bankruptcy, its CEO told its employees that he would eliminate 53 percent of the company's mechanics and reduce the compensation of the remaining mechanics by 26 percent. In terms of the normative decision theory, the CEO _____.
B) Made autocratic decisions
According to the path-goal theory of leadership, _____ involves consulting employees for their suggestions and input before making decisions.
B) Participate leadership
Janet, a manager at a gym, says that with Susan she finds it most difficult to get the job done and she is her least preferred coworker. However, she describes Susan as cheerful, supportive, sincere, and friendly. In this context, Janet has a _____ leadership style.
B) Relationship-oriented
In Fiedler's contingency theory, the term _____ refers to the degree to which a particular condition either permits or denies a leader the chance to influence the behavior of group members.
B) Situational favorableness
According to the path-goal theory of leadership, which of the following leadership styles involves being friendly and approachable to employees, showing concern for them and their welfare, treating them as equals, and creating a friendly climate?
B) Supportive Leadership
Which of the following is true about unethical charismatics?
B) They don't want followers to think but instead want uncritical acceptance of leader's ideas.
Relatively stable characteristics such as abilities, psychological motives, or consistent patterns of behavior, form the basis for the _____ theory of leadership.
B) Trait
UPS was founded in 1907 as a message delivery business. The development of the telephone would have put an end to the business. The founder of UPS was able to encourage and get his employees to accomplish more than they had thought possible and re-invent the company as a company that delivered goods for retailers. Due to this reason the company was able to succeed. In this context, the founder of UPS displayed _____ leadership.
B) Transformational
Michael, the manager of Eastside Stores, does not care much about the production or his employees. He just wants to get through the day. He does not take any initiative and just does the minimum amount of work he is required to do to keep his job. In this context, Michael is using the _____ style of leadership.
C) Impoverished Management
Which of the following is a major concern of managers as opposed to leaders?
C) Maintaining the statue quo
According to the Blake/Mouton leadership grid, _____ leadership style occurs when leaders show a moderate amount of concern for both people and production.
C) Middle-of-the-road
Christopher is a manager at Tridust Clothes. He hires those people who are capable of handling the responsibilities of the job. If he finds that any employee is not working up to the mark he fires him or her and hires someone else to take the place. He does not have to consult with anyone else about his decisions. He has the authority to hire and fire employees at will. In the context of situational favorableness, Christopher has a high _____.
C) Position Power
Transactional leaders often _____.
C) Rely too heavily on discipline or traits to bring performance up to standards.
Cara manages the sales department of Glacier Hotels. She wants to double the sales in the next 6 months and therefore requires her employees to work hard. However, she lets them rest and take days off whenever possible. She wants to meet the challenging goal set by her but does not want to tire her employees. She cares for both the sales and her employees equally. Cara is doing a good job by using the _____ style of leadership.
C) Team management
____ is based on an exchange process, in which followers are rewarded for good performance and punished for poor performance.
C) Transaction leadership
_____ is a leadership that generates awareness and acceptance of a group's purpose and mission and gets employees to see beyond their own needs and self-interest for the good of the group.
C) Transformational leadership
Who among the following are most likely to control and manipulate followers, do what is best for themselves instead of their organizations, want to hear only positive feedback, share information that is only beneficial to themselves, and have moral standards that put their interests before everyone else's?
C) Unethical charimatics
Dennis is a team lead at Informtech Inc. He does only those things that are beneficial to him instead of the company. He puts his interest before the interest of the company and keeps information confidential if there is a loss to the company because of him. In this context, Dennis is most likely a(n) _____.
C) Unethical charismatic
According to the path-goal theory of leadership, _____ is very similar to considerate leader behavior.
C. Supportive leadership
During his tenure as the CEO of an investment bank, John turned the money-losing bank into a profitable firm by èncouraging workers to move out of their comfort zones and setting challenging goals for them. He knew his workers could meet the challenging targets set by him. His high expectation for his employees indicates that John used a(n) _____ leadership style.
D) Achievement-oriented
Charismatic leaders generally _____.
D) Articulate a vision based on strongly held values
Which of the following is NOT one of the four leadership styles identified in the path-goal theory of leadership?
D) Charismatic
A study was conducted by a company on how leadership behavior influences employees' attitude toward their job. It was found that it is important for leaders to be friendly with and to show concern for their employees to promote job satisfaction. Which of the following leadership behaviors is emphasized in this scenario?
D) Consideration
Fusion Inc. is a fast-growing clothing chain targeted to the alternative teen demographic. Fusion's CEO Paula relies on her employees to locate new trends. Paula usually consults with her employees for suggestions on what the stores should sell. She relies on their input before making inventory decisions and treats her employees as equals. In the context of leadership behaviors, Paula is demonstrating _____.
D) Consideration
Which type of leader behaviour is demonstrated by a CEO who visits company plants to meet and talk to employees at all levels in order to better understand their concerns and feelings?
D) Consideration
According to the Blake/Mouton leadership grid, _____ leadership style occurs when leaders care about having a friendly, enjoyable work environment but don't really pay much attention to production or performance.
D) Country Club
Which of the following traits refers to the extent to which leaders are truthful with others?
D) Honesty
Paying special attention to followers' needs by creating learning opportunities, accepting and tolerating differences, encouraging two-way communication, and being a good listener describes the component of transformational leadership known as _____.
D) Individualized consideration
_____ is the process of influencing others to achieve group or organizational goals.
D) Leadership
Burton is the founder of Netball.com, an online gaming site. He hired a few developers and a few experts in marketing. He set the goal of making Netball one of the top ten Internet gaming sites in the next five years and clearly defined the job responsibilities of each of his employees and the procedures that were to be followed in order to achieve that goal. Which of the following situational factors that determine the favorability of a situation is emphasized in this scenario?
D) Task structure
Mathew is a manager at Wonderworld Hypermarket. He finds it difficult to cooperate and work with Anthony when it comes to getting the work done to meet the targets. Anthony is Mathew's least preferred coworker. He describes Anthony as gloomy, insincere, lazy, unfriendly and boring. In this context, Mathew has a _____ leadership style.
D) Task-oriented
_____ refers to the behavioral tendencies and personal characteristics of leaders that create an exceptionally strong relationship between them and their followers.
E) Charismatic leadership
According to the path-goal theory, which of the following is an example of an environmental contingency?
E) Formal authority system
The normative decision theory _____.
E) Helps leaders determine how much employee participation should be used in decision making
_____ is the ability to anticipate, envision, maintain flexibility, and work with others to initiate change that will create a positive future for an organization.
E) Strategic leadership
_____ is leadership that creates a positive image of the future that motivates organizational members and provides direction for future planning and goal setting.
E) Visionary leadership
_____ means that transformational leaders act as role models for their followers.
Idealized influence
