Chapter 3 Management
Jane Miller, Rudi's Organic Bakery's CEO, starts the discussion of culture by stating that:
"culture takes a long time to change."
Which of the following is NOT typical in assessing culture in regard to characterizing the people you meet?
Assessing how former employees act in regard to the organization
Which of the following is true?
Culture can have an impact on an employee's performance and well-being.
Which of the following most accurately describes the omnipotent view of management within the organization?
Managers are directly responsible for an organization's success or failure.
The layout of an organization's facilities, how employees dress, the kinds of automobiles provided to top executives, and office sizes are examples of which aspect of the organization's culture?
Material artifacts and symbols
Which of these is NOT part of doing background work when reading an organization's culture?
Observing the physical surroundings and corporate symbols
Which of the following best describes organizational culture?
Organizational culture is a set of values that organization members share.
Which of the following is FALSE about organizational culture?
Organizational culture is generally described by all organization members in a very similar way.
Which of the following factors would likely be considered part of the demographics component of the general environment?
Population characteristics such as family composition, education level, and geographic location
A poor fit between an employee and the organization's culture:
can be a source of stress for the employee.
It is generally agreed that organizational culture:
is not established all at once by a manager or CEO, but instead, develops slowly over time.
As mentioned by Jane Miller, Rudi's Organic Bakery's CEO, and agreed upon in general, organizational culture:
is often described differently by different employees.
Job seekers can find out about an organization's culture by:
observing the décor and the people who work there.
When observing the physical surroundings and corporate symbols, you want to ________.
pay attention to logos, signs, posters, style of dress, and office layout and design
The process through which employees learn about and adapt to the organization's culture is known as ________.
socialization
Before introducing a new product to the market, a food products company conducts market research to identify the lifestyles, patterns of behavior, and attitudes of consumers in the target market. This market research targets the ________ component of the external environment.
sociocultural
According to the ________ view of management, organizational performance is influenced by factors such as the economy, customers, governmental policies, competitors' actions, and industry conditions.
symbolic
Organizational culture can be defined as:
the personality of the organization.
Other factors may influence job choice, but an _______________________ is an important indicator of job "fit."
organization's culture
It's important to match your personal preferences to an organization's culture because ________.
you're more likely to find satisfaction in your work and may be less likely to leave