Chapter 3 Quizzed

periods of anti-business sentiment

A firm's competitive strategies will be more restricted during

bring outsiders into important managerial positions

A major way to shape the culture of an organization is to

Dynamic but simple environment

A moderate degree of uncertainty is faced by an organization with a

dynamic

An environment that experiences a high degree of change is

d. Helps members understand what it stands for

An organization culture a. Is always the same throughout an entire organization b. Invariably emerges from a company's customers c. Is universal across all organizations d. Helps members understand what it stands for

Sociocultural

Shifts in consumer's tastes and values are reflected in the _______ dimension

Culture

The set of values, beliefs, behaviors, and attitudes that help people understand what an organization considers important is

Technological

The use of robotics in the manufacturing of cars is and example of change in the _________ dimension

d. The task environment

Which of the following is a layer of the external environment? a. The owners of a business b. The employees of an organization c. The employees' cultural environment d. The task environment

d. Simple environment with relatively low levels of uncertainty

Beige Inc. sells few products in the market, has a constant and stable supply of resources, and faces relatively less competition. Which of the following statements is true of the environmental uncertainty faced by Beige? a. Dynamic environment with extreme uncertainty b. Dynamic and simple environment with no uncertainty c. Simple and highly stable environment with no uncertainty d. Simple environment with relatively low levels of uncertainty

owners

Corporate pension funds are important ________ of organizations

a strategic response

Cutting back within a shrinking market is an example of

d. Top management's political party

Determinants of an organization culture would LEAST likely include a. The organization's founder b. Organizational symbols and stories c. Shared experiences of employees d. Top management's political party

External Environment

During the Great Recession of 2007, Vintichic Fashions suffered a major loss and had to lay off a large number of employees. In this context, Vintichic Fashions was affected by its ___

system resources

Effectively acquiring the resources needed from the environment is a consideration in the ______ approach to organizational effectiveness

a. offer great flexibility

Employers often prefer to rely on temporary workers because they a. offer great flexibility b. Are highly efficient and motivated c. Offer expertise in business operations d. Are loyal to the employer

produce a limited product line

Firms operating in simple environment

b. It can be a weakness in certain cases

Identify a true statement about the culture of an organization. a. It is maintained by staging new ceremonies b. It can be a weakness in certain cases c. It is weak when the management does not change d. It starts from the new employees of the organization

competitive rivalry

Intense price wars are associated with

directly influencing the environment

Long-term contracts at fixed prices with suppliers is a means of

Plan

Managers must understand the organization's environment in order to

internal environment

Maximus Technologies changed a few of his policies and made it work environment employee-friendly. It increased the incentives and benefits given to its employees. This change motivated them please, and the production rate increased by 75%. They benefited because of the changes implemented in its ________

They are trying to minimize the risk of new ventures

McDonald's uses many strategic partners because

a. Opportunities and challenges for managers

Multiculturalism in an organization results in: a. Opportunities and challenges for managers b. Bringing outsiders into important managerial positions c. More interaction among suppliers, regulators, and consumers d. Homogeneity in the organization

Task Environment

Suppliers are a component of the organization's

employees

The National Labor Relations Act of 1935 requires organizations to recognize and bargain with a union of that union has been legally established by an organization's

degree of homogeneity

The degree to which an environment is classified as relatively simple or complex determines the environment's

General

The most abstract part of the environment is the ______

strategic allies

The practice of learning from one's competitors is known as

Uncertainty faced by an organization

The rate of change and the degree of homogeneity interact to determine the level of

external environment

Watson and Raymond Inc., a courier company based in the United States, suffered a loss recently when a cyclone struck its headquarters and dams he'd a lot of data stored on the company's servers. In this scenario, their business was affected by its

c. Regulators

Which among the following is a dimension of an organization's task environment? a. Owners b. The board of directors c. Regulators d. Employees

a. The growth of rival factions within the organization

Which if the following can result in cultural problems in an organization? a. The growth of rival factions within the organization b. The adoption of an innovative focus by the employees c. The issue of bonus shares to shareholders d. The expansion of the consumer base of the organization

c. The technological dimension

Which if the following dimensions refers to the methods available for converting resources into products or services? a. The economic dimension b. The process dimension c. The technological dimension d. The task dimension

d. Improved health and medical care for the aging workforce

Which if the following is a reason for the increase in the average age of the U.S. workforce? a. Continuous addition to the workforce by the baby boom generation b. Sufficient savings among the workforce to pay for retirement c. Increasing births rates among the workforce of the post baby boom generation d. Improved health and medical care for the aging workforce

d. It keeps women from advancing to top management positions in organizations

Which if the following is not true of the glass ceiling in many organizations? a. It can be clearly seen in most organizations b. It promotes equal distribution of men and women in top management positions in organizations c. It is a barrier that can easily be broken d. It keeps women from advancing to top management positions in organizations

a. The rate of change

Which of the following dimensions focuses on the extent to which the environment is relatively stable or relatively dynamic? a. The rate of change b. The rate of multiculturalism c. The rate of globalization d. The rate of homogeneity

d. The task environment

Which of the following environments consists of specific external organizations or groups that influence an organization? a. The economic environment b. The general environment c. The internal environment d. The task environment

b. Diversity

Which of the following exists in an organization when its members differ from one another along one or more important dimensions such as age, gender, or ethnicity? a. Homogeneity b. Diversity c. Uniculturalism d. Congruity

a. Multiculturalism in an organization

Which of the following increases due to globalization? a. Multiculturalism in an organization b. Homogeneity among the employees of an organization c. Trade restrictions between organizations d. Flexibility in regulations by regulators

c. The physical work environment

Which of the following is a component of the internal environment of an organization? a. The general environment b. The task environment c. The physical work environment d. The economic environment

d. Unemployment

Which of the following is a factor in the economic dimension of an organization? a. Interest groups b. Physical work environment c. Manufacturing techniques d. Unemployment

b. A high degree of uncertainty in the organization

Which of the following is a result of dynamic and complex environmental conditions in an organization? a. A low rate of general change in the organization b. A high degree of uncertainty in the organization c. A highly stable multicultural environment d. A low rate of technological innovation

c. By rewarding people whose behaviors are consistent with the current culture

Which of the following is a way of maintaining culture in an organization? a. By constantly changing personnel of the management team b. By adopting new slogans, telling new stories staging new ceremonies, and breaking with tradition c. By rewarding people whose behaviors are consistent with the current culture d. By bringing outsiders into important managerial positions and letting them define the culture

d. Inflation

Which of the following is an economic factor for business and a part of an organization's general environment? a. Physical work culture b. Technology c. Customer satisfaction d. Inflation

c. The management team has changed rapidly during recent periods

Which of the following is likely to be a reason for the weak culture of an organization? a. The members of the board of directors belong to multicultural backgrounds b. The shareholders of the company are regularly offered bonus shares c. The management team has changed rapidly during recent periods d. The suppliers of the company are replaced constantly according to the requirements

b. General economic conditions

Which of the following is more concern to a state university that relies on state funding as compared to a private university with a large endowment? a. Cultural environment of the faculty b. General economic conditions c. Qualifications of the trustees d. Governance structure of the university

d. It consists of a firms set of values and beliefs

Which of the following statements is true about organization culture? a. It does not vary across organizations b. It is the foundation of an organizations external environment c. It is not influenced by corporate success d. It consists of a firms set of values and beliefs

a. Stockholders

Who among the following elects a corporation's board of directors? a. Stockholders b. Suppliers c. Sole distributors d. Executive managers

d. Partners

Who among the following has legal property rights to a business organization? a. Suppliers b. The board of directors c. Regulators d. Partners

suppliers

______ are organization's that provide resources for other organizations

b. The task environment

______ is a layer of the external environment of the organization a. The physical work environment b. The task environment c. The board of directors d. The employees cultural environment

interest groups

________ often use the media to exert influence on organizations

Multiculturalism

________ refers to the broad issues associated with differences in values, beliefs, behaviors, customs, and attitudes held by people in different cultures.

information management

_________ is especially important when forming an initial understanding of the environment and when monitoring the environment for signs of change

The rate of change and the degree of homogeneity

__________ interact to determine the level of under faces by an organization.