Chapter 4 Terms to know

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blind courtesy copy

a copy of a message sent without that recipient's name or email address appearing in the message header

courtesy copy

a copy of the message you send as a courtesy to someone other than the primary recipients in the To line.

mailbox

a folder on the server that corresponds to the user name portion of the email address

contact category

a list of contacts to which you can refer collectively by a single name and to whom you can easily address a single email

instant messaging (IM)

a private means of exchanging real-time messages with one or several people using the Internet

passphrase

a sequence of words separated by spaces

VoIP (Voice over Internet telephony)

a technology used to make phone calls over the internet

outbox folder

a temporary storage folder for outgoing messages

user ID

a unique identifier for the recipient

user name

a unique identifier for the recipient

news server

acts as a host to a number of newsgroups

content-sharing

allow users to post a webpage link or image bookmark to a public website, and then tag the bookmark with keywords or hashtags

social bookmarking

allow users to post a webpage link or image bookmark to a public website, and then tag the bookmark with keywords or hashtags

social tagging

allow users to post a webpage link or image bookmark to a public website, and then tag the bookmark with keywords or hashtags

web-based chat

allows for real-time communication using a web browser or web or mobile app

list address

an email address used to send messages for distribution to list subscribers

POP (Post Office Protocol)

an email protocol that stores and downloads messages to a client

web-based email service

an email service available to a user through a browser and a website, or a web or mobile app

email client

any program used to create, send, and receive email messages

watched conversation

appear in color in the message list.

phishing

attempts to collect personally identifiable information, credit card numbers, bank account numbers, etc.

spambots

automated programs that create fake email accounts or hack into an unsuspecting user's email account to send spam

wiki

consists of webpages in which authorized users can make edits to content, such a supplementing or deleting.

Subject line

contains a description of the message content

deleted items folder

contains deleted messages

trash folder

contains deleted messages

HTML-formatted message

contains formatting, such as different fonts, font sizes, and font styles, as well as bulleted lists, indented paragraphs, and so forth.

inbox folder

contains incoming messages

junk email

contains messages marked as unsolicited commercial email or spam based on the junk email options you set

spam folder

contains messages marked as unsolicited commercial email or spam based on the junk email options you set

drafts folder

contains messages that you create and save to work on again, usually with the intention of sending them later

signature file

contains standard content, such as the name, title, and contact information of the sender

Bcc line

contains the email addresses of recipients who will receive a blind courtesy copy of the message

Attach line

contains the file names of any attachments

message body

contains the text of the message

trojan horse

creates a way for a hacker to breach network security

message list

displays individual messages

asynchronous communication

does not require the users to be online at the same time and includes email, mailing lists, and newsgroups.

posting

process of sending a message to the list

synchronous communication

real-time communication, in which two or more users are online at the same time

social media

refers to online tools that allow people to communicate, collaborate, and share over the internet.

troll

refers to those who intentionally post inflammatory comments on a blog or article, in order to provoke a response

lurking

remaining quiet and not participating in the chat discussion at first

closed list

require approval by the list moderator

Stock-manipulation schemes

scams encouraging unwary investors to buy a specific stock, thereby artificially inflating the stock's value

text speak

shortened, non-real words like U R and LOL for you are and 'laugh out loud'—used when texting, but should not be used in any formal writing

newsreader

software or an app that allows a user to read newsgroup messages

channel

specific chat discussion that might be on a given topic or with a certain set of participants.

chat room

specific chat discussion that might be on a given topic or with a certain set of participants.

short message service (SMS)

text messaging

moderated list

the moderator reviews the message and then either approves and sends it, makes or requests edits, or discards it

blogosphere

the term for the millions of blogs on the web

forward

to send a message that was sent to you to someone else

contacts

users whose email or other information you have access to

sent items folder

A mail folder that stores copies of outgoing messages.

sent mail folder

A mail folder that stores copies of outgoing messages.

opt-in

System in which users must explicitly decide to participate.

Network News Transfer Protocol (NNTP)

The Internet protocol used by news servers that enables the exchange of newsgroup (Usenet) articles.

social opinion websites

Websites that post user reviews for a product, movie, book, local restaurant, or local service provider.

IMAP (Internet Message Access Protocol)

a common protocol for retrieving email messages via the Internet

SMTP (Simple Mail Transfer Protocol)

A communications protocol that enables sending email from a client to a server or between servers.

worm

A destructive computer program that bores its way through a computer's files or through a computer's network.

attachment

A file that is sent with an e-mail message.

online survey technology

A service that allows you to send a survey using email.

emojis

A set of emoticon icons you can use.

To line

Contains one or more email addresses of the message's recipient or recipients

usenet network

Electronic bulletin board system.

chat

Facility that allows two or more people to exchange text or multimedia messages in real time, using either a special client or a web interface.

contacts folder

Folder used in email programs that contains a list of names, addresses, phone numbers, email addresses, and other details about people with whom you communicate.

email marketing software

Helps organizations send email and track the success of a marketing campaign by keeping track of the number of users who read the email, how many times the recipients tapped or clicked a link in the email, and how many times the recipients purchased a product or enrolled in a service.

newsgroups

Online areas in which users have written discussions about a particular subject

spam-filtering services

Services that filter out and either block or move to the Spam folder messages that do not meet certain criteria, such as messages from senders whose addresses are not in the recipient's address book.

message header

The To, Cc, Bc, Subject, and Attach lines

unmoderated list

The messages goes out immediately to all subscribers.

open list

The subscription begins automatically upon receipt of the subscription email message.

subscribe

To pledge to pay for something or to contribute to something; to place an order by signing

emoticon

Typed symbols that convey emotional aspects of an online message

flag

flag or unflag a message

"nigerian sting" operations

fraudulent requests for money

list owner

handles administrative tasks

moderator

handles administrative tasks

host name

identifies the server where the recipient's email account or mailbox resides

cyberbullying

includes and internet content created or distributed with the intent of hurting or humiliating someone.

social networking

individuals who maintain connections with other people to share information or participate in activities of common interest

message rule

instructs your email client to move certain messages to specific folders automatically

Cc line

is a copy of the message you send as a courtesy to someone other than the primary recipients in the To line

Multimedia Messaging Service (MMS)

multimedia messages

Web-based discussion groups

online discussion forums that are often hosted by a portal


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