Chapter 6

The following list includes the stakeholders—ranked by level of impact—most affected by our closure. Employees will feel the greatest impact from our closure, followed by our customers, and then the community. Employees The employees who will lose their jobs are the stakeholders most affected by the shutdown of our company. The most critical issue faced by employees is the loss of income and the task of finding a new job in an economy where jobs are extremely scarce. We should provide laid-off employees with a severance package to help them while they seek and obtain a new job. Customers will be affected Customers are also stakeholders, and together they form a group we must take into consideration. Many consumers and other businesses depend on us. With our company no longer offering services, the customer group will have to find a new means of shipping, which could affect them in many different ways—from an increase in operations cost to a loss in business. Businesses and consumers must be made aware of our closure early enough to find alternative service providers to meet their shipping needs. Community issues Additionally, the closing of our company's operations will affect the local community and economy in many surrounding areas. For example, Safford, Arizona, is one of many cities that will suffer from the loss of thousands of jobs. We need to assure residents that we will provide assistance for the affected areas through retraining and education initiatives. Which design technique would improve the readability of this passage? Check all that apply. Increased white space Additional headings for impact Parallelism

Increased white space Parallelism

Determine the problem in the following sentence. If anyone wants to come to my office to see my new computer let me know. Spelling Punctuation Names and numbers

Punctuation

Which sentence provides the most clarity? The aforementioned meeting will be at Harry Laughlin's home. The meeting will be at Harry Laughlin's domicile in a lovely subdivision in Duluth. The meeting will be at Harry Laughlin's home in Duluth.

The meeting will be at Harry Laughlin's home in Duluth.

[1] There are seven conference calls scheduled for this morning between 10 and 11 a.m. [2] Generally, it is a good idea to limit the number of conference calls to three per hour. [3] In the future, we should schedule calls more carefully. Which sentences contain unnecessary fillers? 1 and 3 2 and 3 1 and 2

1 and 2

At the 5th Annual Youth Leaders Conference, participants will have the opportunity to engage in self-paced modules, present outcomes, provide feedback, connect online, collaborate on projects, engage in discussion, and consult leadership experts. What document design strategy would improve the readability and comprehension of this passage? Aligning the text Adding headings Bulleting the list

Bulleting the list

Which of the following is punctuated correctly? Dear Sir: Dear Sir Dear Sir;

Dear Sir:

What questions should you ask yourself when proofreading? Check all that apply. Did I check for inaccuracies? Are my introductory clauses followed by a comma? Have I followed standard formatting guidelines? Should I send a letter or an e-mail?

Did I check for inaccuracies? Are my introductory clauses followed by a comma? Have I followed standard formatting guidelines?

Which of the following is punctuated correctly? During my first three months of work, I attended four required conferences in these cities, Atlanta, Detroit, San Francisco, and Chicago. During my first three months of work, I attended four required conferences in these cities; Atlanta, Detroit, San Francisco, and Chicago. During my first three months of work, I attended four required conferences in these cities: Atlanta, Detroit, San Francisco, and Chicago.

During my first three months of work, I attended four required conferences in these cities: Atlanta, Detroit, San Francisco, and Chicago.

Which of the following items should be on your revision checklist? Check all that apply. Tighten your writing. Control exuberance. Expand adjective use. Evaluate your final product. Enlist complex phrasing.

Tighten your writing. Control exuberance. Evaluate your final product.

Determine which punctuation rule is illustrated by the following sentence. I met with the managers in the following cities: San Jose, San Francisco, and Los Angeles. Use a semicolon after a complete thought that introduces a list of items. Use a colon after a complete thought that introduces a list of items. Use a colon to join closely related independent clauses.

Use a colon after a complete thought that introduces a list of items.

Determine which empty words can be purged from the following sentence to make it more concise. Unsubstantiated information is information that has not been validated. No revision necessary "Has not been" "Is information that"

"Is information that"

[1] We will engage in the preparation of your information packet immediately. [2] While we compile your packet, please complete the attached form. Which sentence contains a buried verb? 1 Neither 2

1

Which of the following options are redundancies? Check all that apply. Exactly identical Combined theory Basic fundamentals Each and every

Exactly identical Basic fundamentals Each and every

Which sentence controls exuberance? Henry was sad to learn that his coworker was retiring in May. Pete was actually depressed when his coworker retired. Kaylie was truly and deeply sad to learn that her coworker was fired.

Henry was sad to learn that his coworker was retiring in May.

_______ can improve readability by providing white space on the page, focusing attention, and increasing skim value. Lists, Margins, Fonts

Lists

Which of the following sentences employ the KISS formula? Check all that apply. Open the file and select "New." Please be open to an immediate response considering all options. Please respond as soon as possible. Happy employees produce good results.

Open the file and select "New." Please respond as soon as possible. Happy employees produce good results.

[1] This community needs programs assisting those in the reentry process. [2] JUMP High Schools' efforts that work toward providing better information for newly released juvenile offenders are remarkably commendable. [3] Basic fundamental information regarding reentry services that addresses the essentials is sorely needed in our community. What types of revisions could be made to the passage to make it more concise? Check all that apply. Reject redundancies. Drop unnecessary fillers. Purge empty words.

Reject redundancies. Purge empty words.

Which of the following is punctuated correctly? She enjoyed working for the company; however, she has decided to take another job. She enjoyed working for the company: however, she has decided to take another job. She enjoyed working for the company; however she has decided to take another job.

She enjoyed working for the company; however, she has decided to take another job.

For each of the following two sentences, choose the best revision. There are six folders left in the break room. It is important to note that there are six folders in the break room. Six folders are left in the break room. There are six folders left in the break room, so come get them.

Six folders are left in the break room.

Determine which revision of each the following sentences provides the most clarity. The faculty has unanimously and strongly decided to go forward with the discussed initiative, so as to better serve the distinguished and important school board members of the community. Pursuant to the request of the school board, the faculty has unanimously and strongly decided to go forward with the discussed initiative so as to better serve the distinguished and important school board members of the community. In receipt of the request, most of the faculty unanimously and strongly agreed to move forward with the initiative so as to serve the community and all of its members that are on the school board. The faculty agrees with the school board and accepts the proposed initiative.

The faculty agrees with the school board and accepts the proposed initiative.

For each of the following two sentences, choose the best revision. "This memo is to inform you that the team has compiled the basic fundamentals of the accounting procedure, and we have noted that there is a serious concern we have identified in column D of the Excel spreadsheet." This memo is to inform you that the team has put together the accounting assignment. We would also like to note that there is a potential opportunity for error in column D of the Excel spreadsheet. The team is sending you this information to let you know that it has reached an end result with the accounting assignment. Please take a serious look at column D of the Excel spreadsheet. The team has finished the accounting assignment. Please review our questions in column D.

The team has finished the accounting assignment. Please review our questions in column D.

Determine which punctuation rule is illustrated by the following sentence. I wonder whether I will see Mary Ortega, founder of Season Fruit Shipping; Jose Arenas, head shipping agent at Produce Plus; or Delia Finnegan, manager of Finnegan Fruit Growers. Use a comma to separate items in a series when one or more of the items contain internal commas. Use a colon to separate items in a series when one or more of the items contain internal commas. Use a semicolon to separate items in a series when one or more of the items contain internal commas.

Use a semicolon to separate items in a series when one or more of the items contain internal commas.

Which of the following is punctuated correctly? We conduct business with several East Coast companies: WorcesterTech, SouthBean, and HopkintonTeach. We conduct business with several East Coast companies; WorcesterTech, SouthBean, and HopkintonTeach. We conduct business with several East Coast companies, WorcesterTech, SouthBean, and HopkintonTeach.

We conduct business with several East Coast companies: WorcesterTech, SouthBean, and HopkintonTeach.

Which of the following is punctuated correctly? The old office space was dark and cold, it seemed depressing. The old office space was dark and cold it seemed depressing. The old office space was dark and cold; it seemed depressing.

The old office space was dark and cold; it seemed depressing.

Which of the following sentences use slang or buzzwords? Check all that apply. I bombed that presentation! The industry has experienced a paradigm shift, and our company is positioned to perform well. Let's take a solutions-oriented approach to the matter. I'll process the invoice by the end of the day. Please meet me in the conference room.

I bombed that presentation! The industry has experienced a paradigm shift, and our company is positioned to perform well. Let's take a solutions-oriented approach to the matter.

Determine which revision of each the following sentences provides the most clarity. I, the writer of the aforementioned report, will respond to your questions as they are asked. The aforementioned writer will respond. I will answer your questions. The undersigned will respond to your questions regarding the report.

I will answer your questions.

Which of the following is punctuated correctly? I would like to take a vacation at the end of this month, however it is a busy time of year at our office. I would like to take a vacation at the end of this month: however, it is a busy time of year at our office. I would like to take a vacation at the end of this month; however, it is a busy time of year at our office.

I would like to take a vacation at the end of this month; however, it is a busy time of year at our office.

You are in the process of preparing the final draft of an important proposal. Accuracy will be extremely important to the success of this proposal. Which of the following proofreading strategies would be most appropriate for this situation? As you begin to proofread, tell yourself that you won't find any errors because the document should be fairly clean by this point. Proof electronically, using the down arrow to reveal one line at a time as you look for misspellings and small mistakes. Print a double-spaced copy of the report, read the message at least twice, and enlist a proofreading buddy.

Print a double-spaced copy of the report, read the message at least twice, and enlist a proofreading buddy.

Which of the following are clichés that should be dropped from your business messages? Check all that apply. Stand your ground Exception to the rule Beyond a shadow of a doubt Better than new

Stand your ground Exception to the rule Beyond a shadow of a doubt Better than new

Which of the following is punctuated correctly? The meeting started at noon: it lasted until late in the evening. The meeting started at noon, it lasted until late in the evening. The meeting started at noon; it lasted until late in the evening.

The meeting started at noon; it lasted until late in the evening.

Which of the following is punctuated correctly? Working for a larger company has its advantages; consequently, I have decided to stay here another year. Working for a larger company has its advantages consequently, I have decided to stay here another year. Working for a larger company has its advantages; consequently I have decided to stay here another year.

Working for a larger company has its advantages; consequently, I have decided to stay here another year.