CHAPTER 6 QUIZ

Dividing buyers into groups based on social​ class, lifestyle, or personality characteristics is called​ ________ segmentation. A. geographic B. age and life cycle C. user status D. behavioral E. psychographic

E

Firms that manufacture seasonal products target their consumers primarily through​ ________ segmentation. A. age and life cycle B. income C. demographic D. psychographic E. occasion

E

Marketers must be careful to guard against stereotypes when using​ ________. A. benefits segmentation B. income segmentation C. psychographic segmentation D. demographic segmentation E. age and life cycle segmentation

E

Your local pizzeria promises​ "Delivery in 30 minutes or less or the pizza is​ free." What point of differentiation is​ this? A. People differentiation B. Image differentiation C. Channel differentiation D. Product differentiation E. Services differentiation

E

​Heeltoe, a boutique that caters to the footwear needs of​ women, manufactures two different lines of footwear based on the purchasing power of its customers. One product line caters to the needs of​ affluent, middle-aged​ women, and the other line targets younger professionals and homemakers. Heeltoe most likely segments the consumer market based on​ ________ variables. A. universal B. psychographic C. behavioral D. geographic E. demographic

E

​________ segmentation calls for dividing the market into different​ nations, regions,​ states, counties,​ cities, or even neighborhoods. A. Behavioral B. Demographic C. Income D. Lifestyle E. Geographic

E

A company can differentiate itself from competitors using symbols such as​ McDonald's golden​ arches, Twitter's​ bird, and the Nike swoosh. Which type of differentiation is​ this? A. Image differentiation B. Product differentiation C. People differentiation D. Channel differentiation E. Services differentiation

A

________ involves dividing a market into smaller segments of buyers with distinct needs or behaviors that might require separate marketing strategies. A. Market segmenting B. Market targeting C. Differentiation D. Mass marketing E. Positioning

A

​Kidcomp, an American​ computer-manufacturing firm, targets children below the age of ten by providing free games and applications. The​ firm's marketing approach is reflective of​ ________ segmentation. A. age and life cycle B. income C. gender D. geographic E. occasion

A

Grocers in neighborhoods with a large Hispanic population typically carry more brands that Hispanic consumers prefer than grocers in other neighborhoods. This is an example of​ ________. A. differentiated marketing B. local marketing C. undifferentiated marketing D. individual marketing E. concentrated marketing

B

If a segment is large enough or profitable enough to​ serve, it is​ ________. A. differentiable B. substantial C. accessible D. actionable E. measurable

B

The marketing manager at​ Arbor's Delicatessen targets customers who are working to lose weight but who still want to dine out. The restaurant chain offers a wide variety of​ low-fat, low-calorie meals that appeal to dieters.​ Arbors' approach is best referred to as​ ________ segmentation. A. user status B. psychographic C. benefit D. age and life cycle E. geographic

B

Which type of market segmentation has long been used in​ clothing, cosmetics,​ toiletries, and​ magazines? A. Income B. Gender C. Occasion D. Benefits sought E. Usage rate

B

At one​ time, Miller Beer was known as the​ "champagne of bottled​ beer." It was targeted at an elite class of customers.​ Later, to increase​ sales, Miller was repositioned to attract members of the​ working, middle-class. What is this segmentation method​ called? A. Benefit B. User status C. Psychographic D. Behavioral E. Usage rate

C

If competitors cannot easily copy the benefit a company chooses to​ promote, that benefit is said to be​ _________. A. superior B. affordable C. preemptive D. distinctive E. profitable

C

Many marketers think that companies should aggressively promote only one benefit to the target market. The benefit promoted is known as​ a(n) ________. A. unique position proposition B. unique difference proposition C. unique selling proposition D. unique benefit proposition E. unique product proposition

C

Socially responsible target marketing would classify which of the following as an especially vulnerable target market for harmful or controversial​ products? A. Females B. Wealthy consumers C. Children D. Single households E. Baby Boomers

C

Which of the following would make a segment less attractive to​ enter? A. Very few substitute products B. Buyers with weak bargaining power C. New entrants finding it easy to enter the segment D. A lack of aggressive competitors E. Suppliers with weak bargaining power

C

Byron Tied 2 Bowties groups its customers by regions in the United​ States, such as​ Midwest, Northeast, and Southwest. For each​ region, Byron Tied 2 Bowties creates a different set of advertisements and promotions. On which of the following segmentation variables does the firm divide its​ market? A. Benefits sought B. Behavior C. Demographics D. Geography E. Personality

D

Toyota allows Scion buyers to customize their cars to meet their exact needs and preferences. This is an example of​ ____________. A. segmented marketing B. differentiated marketing C. undifferentiated marketing D. micromarketing E. concentrated marketing

D

Which of the following is a variable used to segment consumer buyers that is not used to segment business​ buyers? A. Purchasing approaches B. Personal characteristics C. Situational factors D. Psychographics E. Operating characteristics

D

​H2Coast, an automobile​ manufacturer, produces​ fuel-efficient hybrid vehicles that are targeted toward​ middle-income consumer groups. H2Coast most likely segments the consumer market based on​ ________ variables. A. behavioral B. geographic C. universal D. demographic E. psychographic

D

​__________ show consumer perceptions of their brands versus those of competing products on important buying dimensions. A. Competitive maps B. Psychographic maps C. Competitively positioned maps D. Perceptual positioning maps E. Target segment maps

D

The website leftyslefthand.com markets products to​ left-handed consumers only. Which targeting strategy does this​ represent? A. Micromarketing B. Differentiated marketing C. Segmented marketing D. Undifferentiated marketing E. Concentrated marketing

E

​______ consists of arranging for a market offering to occupy a​ clear, distinctive, and desirable place relative to competing products in the minds of target consumers. A. Market targeting B. Differentiation C. Mass marketing D. Market segmentation E. Positioning

E