Chapter 7

Which of the following printers would produce the highest print quality?

600 DPI Explanation The dots per inch (DPI) describe the level of detail produced by a printer. The higher the DPI, the higher the print quality.

You have a 64-bit Windows 7 workstation with three shared printers. You want to add drivers for 32-bit versions of the operating system. Which method would you choose to add the drivers with the least amount of effort?

Add the drivers to your print server in Print Management. Explanation To add additional drivers, access the print server in Print Management and add the drivers to the printer server. Drivers that you add are automatically downloaded when clients connect to the corresponding printer. You can add drivers to each printer on the Sharing tab, but adding the drivers to the print server instead of each printer allows you to add all three drivers in one location instead of editing the properties of each printer.

You want to restrict the hours that the QA Printer is available from Windows. Which tab on the Printer Properties page would you click so you can restrict the hours the printer is available?

Advanced Explanation To configure when a printer is available, edit the settings on the Advanced tab on the Printer Properties page.

If a printer is connected directly to a Windows workstation, what can be done to allow other workstations on the same network to send print jobs to this printer?

Configure the printer to be a shared printer. Explanation You can configure a printer attached to a Windows workstation as a network printer by configuring it to be a shared printer. This done by accessing the Devices and Printers panel on the workstation; then opening the printer's Properties window and configuring the settings on the Sharing tab.

Which component in a laser printer applies toner to the drum, causing the toner to stick to the charged areas on the drum?

Developing Explanation The developing roller applies toner to the drum. The toner sticks to the charged areas on the drum. The transfer roller charges the paper to attract the toner. The primary corona prepares the photosensitive drum for writing by causing it to receive a negative electrostatic charge. Depending on the printer the primary corona will be wires or rollers. Fusing rollers attach the toner to the paper by pressing and melting it.

You have just set up a new laser printer for the company president on her Windows workstation. You have installed the printer and the drivers, what should you do next?

Edit the printer properties to configure device-specific settings. Explanation After installing a printer, you should configure device-specific settings before performing any further tasks. Documenting the steps you took to complete the configuration and reporting to your supervisor that the job was completed are good things to do, but not until after you have configured device-specific settings. Sharing the printer over the network is not required unless specified in the implementation plan or statement of work.

Which of the following are printer languages?

Escape codes PCL PostScript Explanation Escape codes were used by early printers. Hewlett-Packard's Printer Control Language (PCL) and Adobe PostScript are two common printer languages on modern printers.

If a printer is not Wi-Fi capable, how can it be set up to provide the most reliable wireless printing?

If the printer is Ethernet capable, it can be connected to the network through a wireless router. Explanation If the printer is not Wi-Fi capable but has an Ethernet port it can be connected to the network through a wireless router. Just use an Ethernet cable to connect the printer to a port on the wireless router. Users on the same network as the wireless router will be able to send jobs to the printer the same as if the printer has a wired connection. (All users will have to install the driver for that printer on their workstations.) The wireless router option is more reliable than connecting the printer to a workstation that has a wireless connection to the network and then sharing the printer from that workstation. The workstation performs the same role as the wireless router but the workstation will be shutdown a lot more often than the wireless router would be. A USB wireless adapter will not provide a wireless connection for a printer because the adapter needs to be connected to a device with an operating system and the capacity to install drivers. Bonjour can only be used for wireless printing if the printer is already using a Wi-Fi connection to the network.

You have been asked to recommend a printer that will be used in a travel agency. The printer will be used to print airline tickets. Each ticket has four pages (multi-part, carbon-based forms), and the same information must show up on all four pages with a single pass of the printer. Which printer type would you recommend?

Impact Explanation Because dot matrix (impact) printers strike the image onto paper, they are good printers to use when carbon-copy documents are being printed. A dye sublimation printer uses film-embedded dye. Laser printers use lasers and electrical charges to transfer images to paper. Ink jet printers spray ink from ink stored in a reservoir.

Which type of printer uses lasers and electrical charges to transfer images to paper?

Laser Explanation A laser printer uses lasers and electrical charges to transfer images to paper. A thermal inkjet printer applies heat to the ink in print head nozzels causing the ink to boil and expel itself from the nozzle. A piezoelectric printer uses pressure, not heat, to apply the ink. A dot matrix printer uses pins striking the ink ribbon to transfer the ink.

Which type of printer uses a drum, plastic toner, and fuser to create a printed page?

Laser Explanation Laser printers use a laser to charge a metal drum. The drum picks up plastic toner, and the toner is then fused onto the paper (using rollers and heat). Dot matrix printers use an inked ribbon. The printing mechanism strikes the ribbon to put ink onto the paper. a dye sublimation printer is a non-impact printer that uses film-embedded dye. Ink jet printers are quit non-impact printers with ink stored in a reservoir.

Which printer permission would you assign to a user so that she can pause the printer?

Manage this printer Explanation Users with the Manage this printer permission can pause the printer and edit the printer properties, but cannot manage any documents waiting to be printed. Users with the Manage documents permission can manage all documents in the queue (i.e, pause, resume, delete, or rearrange the order). Users with the Print permission can print using the printer. The Pause printers permission does not exist.

Which of the following is an advantage of connecting a printer to a network?

Multiple users can print to the same printer. Explanation Connecting a printer to a network lets multiple users print to the same printer. Network printers are often more expensive than non-networked printers. In many cases, you can purchase networked or non-networked versions of the same printer. While it is common to purchase a larger and a faster printer to be used on the network, network printers by themselves are not faster than equivalent non-networked printers.

Which of the following methods can be used to connect a printer to a network?

Plug an Ethernet cable into the network port in the printer. Connect your printer to an external print server device that is connected to the network. Explanation There are two common ways to make a printer a network printer. Most printers come with an integrated network card or have a slot for adding a network card. Otherwise it is possible to connect it to the network using an external printer server. The external print server functions as a gateway between the printer's parallel interface and the network topology. While a USB-to-Ethernet adapter can be used to connect a workstation to a wired network, it won't work with a printer as software drivers must be loaded on the host for the adapter to work.

Which component in a laser printer prepares the photosensitive drum for writing by causing it to receive a negative electrostatic charge?

Primary corona Explanation The primary corona (also called the main corona or the charge corona) prepares the photosensitive drum for writing by causing it to receive a negative electrostatic charge. Depending on the printer, the primary corona will be wires or rollers. The Organic photconductor (OPC) drum is just another name for the photosensitive drum. The transfer corona (sometimes called the secondary corona) charges the paper to attract the toner. Fusing rollers attach the toner to the paper by pressing and melting it.

Which of the following allows a computer to communicate with a printer?

Print driver Explanation The print driver is the software that allows the computer to communicate with the printer. The print queue is the portion of the hard drive where print jobs are stored before going to the printer. The printer port is the means by which a printer connects to a print server.

Which printer management components would you use to view the port used by a printer?

Print server properties. Printer properties Explanation Use the print server properties or the printer properties to view the port used by a printer. The print server properties displays printer ports used on the computer. The printer properties displays the port for the individual printer, as well as all printer ports for the computer. The Print Spooling service is a software process that captures print jobs from applications, places them in the print queue, and then sends each print job to the print device. The print queue is a location on the hard disk that holds print jobs that are waiting to be processed.

Which of the following virtual printing options allows you to convert a Word document into a .jpg file?

Print to Image Explanation Print to Image allows you to print any document into an image file that is independent of the application you use to view them. For example, you can convert a Word document into a .jpg file. The resulting images are print-ready and optimized for websites, smartphones, and tablets. You can also print them on a physical printer for excellent printouts. Print to the XPS allows you to create .xps files using any program that you can print from in Windows. Use the Print to the XPS Document Writer when you want to view, save, share, digitally sign, and protect your document;s content. The Print to PDF feature allows you to print your document to PDF format. Print to File saves the formatting and layout information of your file so a printer can create the document without the program or computer that created it.

Which printer management component would you use to view the drivers used by a printer?

Printer properties Explanation View the printer properties to see the drivers used by a printer. You can also use the printer properties to view the port used by a printer, manage user permissions, and configure colour management profiles. Use the print server properties to view all printer ports used on the computer. It can also be used to view the print drivers used on the system, including drivers required by network users, as well as notification, and the spooler location. The Print spooling service is a software process that captures print jobs from applications, places them in the print queue, and then sends each print job to the print device. The print queue is a location on the hard disk that holds print jobs that are waiting to be processed.

Which type of printer heats the ink in its print head to print?

The bubble jet inkjet printer applies heat to the ink and squirts it through tiny nozzles in the print head and onto the paper. A laser printer also uses heat, but the heat is applied to thermal rollers (not a print head). A piezoelectric printer uses pressure, not heat, to apply the ink. A thermal printer uses heat to cause a reaction on specially treated paper.

Which of the following would be a good reason to not recommend a solid ink printer?

The user has a surplus of toner cartridges and would like a printer that can be used with these. Explanation Solid ink printers do not use any form of toner powder to produce their images. Solid ink printers produce images by melting an ink stick onto a print head that is transferred to a drum in liquid form, where it is applied to paper and dries. Solid ink printers typically produce high speed, high quality images on a wide variety of media at relatively inexpensive prices. While solid ink printers cannot produce images on photographic paper they can produce high quality photographic images.

Which component in a laser printer charges the paper to attract toner?

Transfer roller Explanation The transfer roller charges the paper to attract the toner. The primary corona prepares the photosensitive drum for writing by causing it to receive a negative electrostatic charge. Depending on the printer, the primary corona will be wires or rollers. A laser beam changes the charge on the surface of the drum in a pattern of the page's image. The toner sticks to the charged areas on the drum. Fusing rollers attach the toner to the paper by pressing and melting it.

Which connector is most commonly used to connect printers to desktop PC systems?

USB Explanation Most printers use a USB connector to connect directly to a desktop PC system. In the past, IEEE 1284 connectors were the most commonly used connectors, but that is no longer the case. A limited number of Firewire printers are available, but they are not as common as USB. 802.11 wireless and Ethernet cards are used to connect printers to computer networks.

You've just set up a colour laser printer on a customer's Windows workstation. You've connected it to the workstation using a USB cable and have loaded the appropriate drivers. What should you do next?

Verify that it is working correctly by printing a test page. Edit the printer properties to configure paper tray and other device-specific settings. Explanation After installing a new printer for a customer, client, or user, configure device-specific settings and then print a test page to verify that the printer is working properly.

Why would you recommend a dye sublimation printer?

When print jobs are detailed photographic reproductions. Dye sublimation printers produce images by heating a coloured dye, transferring the dye in gas form to paper where the dye cools and solidifies. This process is ideal for producing photographic quality images on a variety of media. Dye sublimation printers are typically more expensive than other types of printers, print on special photographic paper, and take over one minute to produce a single page.