Chapter 7 HRTM

Ace your homework & exams now with Quizwiz!

Blended learning refers to

a combination of technology methods and face-to-face instruction for delivery of learning content

Elvis is hired as a seasonal firefighter by the Washington Department of Forestry. The training used to prepare Elvis for his firefighting job involves an online training module. In this game-like module, Elvis is virtually placed in a real-life scenario such as a wildfire, resort fire, or residential cabin fire, and his goal is to assist in its containment or to extinguish the fire and save as many lives as possible. This form of training is referred to as

a simulation

A learning management system is best described as

a software application that automates the administration, development, and delivery of training programs

How can trainers best link training to current jobs in order to help employees learn?

by setting up a training context that mirrors the work environment

Which type of learning best gives individuals control over the pace of learning?

e-learning

With __________, trainees at different locations attend programs online, using their computers to view lectures, participate in discussions, and share documents

distance learning

Behavior modeling is especially useful for improving

interpersonal skills

__________ trains a team on how to share information and decisions to obtain the best team performance

Coordination training

The human resource department of a consumer electronics manufacturer wants to set up a learning management system for its global sales force. This way, sales personnel can get training in new models and product lines even while on the road, and managers can ensure their employees are keeping up to date. The HR manager looks into "training systems" and identifies five top results. Which system describes a learning management system?

Crimson: a system that automates the process of administering and delivering training

Which person demonstrates an experiential training method?

Maurice and his colleagues take part in a wall-climbing activity sponsored by their company.

__________ refers to a process for determining the appropriateness of training by evaluating the characteristics of an organization

Organization analysis

__________ exists when employees are able and eager to learn and when their organizations encourage learning.

Readiness for training

__________ is a training method that coordinates the performance of individuals who work together to achieve a common goal

Team training

A company uses simulators to train its cable installers. Several employees who completed the simulation training did not pass the test in which they were supposed to demonstrate the necessary skills. The training manager investigated and identified the source of the problem. What is the most likely source?

The simulation contained elements unlike those found in the company's work environment

The training coordinator at a company inspected the written materials for a new training program and concluded that the materials were not easily readable. Which condition would most likely lead him to this conclusion?

The training material consisted of too many long sentences

Which question is answered by the task analysis aspect of needs assessment?

What subjects should the training cover?

Which form of group building results in employees who are able to apply what they learn because it involves real problems the organization is facing?

action learning

Which of these is a work-study training method that teaches job skills through a combination of on-the-job training and classroom training?

apprenticeship

The instructional design process concludes with the

evaluation of the training program's results

Which occupation would most likely employ interns?

journalist

A technology program used to automate the administration, development, and delivery of all of a company's training programs is called a(n)

learning management system

Which form of training prepares employees to perform their jobs effectively, learn about the organization, and establish work relationships?

orientation

Jorge, the marketing manager for an automobile manufacturer, observes frequent conflicts between two of his subordinates, Taylor and Liu. He asks the human resource department to help, and the department's training manager investigates. She tells Jorge that the two subordinates lack interpersonal communication skills but would be likely to improve with proper training. This scenario suggests that the training manager has conducted a(n) __________ analysis

person

Which of the following is least supported by e-learning?

repurposing training content

When using an outside training expert, a complete __________ should indicate funding for the project and the process by which the organization will determine its level of satisfaction.

request for proposal

A(n) __________ is the monetary benefits of an investment compared to the amount invested, expressed as a percentage

return on investment

A firm that manufactures mobile phones has seen a major improvement in cost reduction since it instituted a three-week training program for all of its new recruits. During the training program, the new employees are constantly encouraged to express their thoughts and ideas. Good ideas are rewarded immediately by the trainers, thereby encouraging active participation. Which factor most likely explains the success of the training?

social support

Goeff, a team leader at a business process outsourcing firm, tells the human resource department that a significant share of his employees are missing deadlines. The department conducts a needs assessment and tells Goeff that the employees' jobs require time management skills, so a training session on time management would be likely to improve performance. In this scenario, the department's recommendations would most likely be based on a(n) __________ analysis.

task

In a person analysis, what is a primary variable that can be affected by training?

the employee's ability

Information such as facts, techniques, and procedures that trainees can recall after training is an example of

training outcomes.


Related study sets

You're welcome B*tches!! A Sociology of the Family Inquisitive

View Set

Chapter 24: Economic Growth and the Wealth of Nations

View Set

Chapter 1, 2, 3 Quizzes, Section 1 Test, Chapter 4, 5, 6 Quizzes, Section 3 Test, Chapter 7, 8, and 9 Quizzes, Section 2 Test, Chapter 11, 12, 13 Quizzes, Section 4 Test, Chapter 16 Quizzes, Chapter 15 Quizzes, Chapter 14 Quizzes

View Set

Chapter 21 Antidepressant Agents

View Set

EMT Chapter 32: Orthopedic Injuries

View Set

Chapter 5 Temporomandibular Joint

View Set