Chapter 7: Positive Organizational behavior

To have hope you need to have:

-A goal and the determination to achieve it -A path to achieve the goal

positive relationships provide....

-Esteem support Provides information that a person is accepted and respected despite problems or inadequacies -Informational support Provides help in defining, understanding, and coping with problems -Social companionship Spending time with others in recreational activities -Instrumental support Provides financial aid, material resources, or needed services

Organizational values

-Restorative justice -Comparison -Temperance

the following statements are true about the business of mindfulness:

It has become a $1 billion business. The popularity of mindfulness has grown rapidly.

resilience in development

List your skills and talents and how they can be used to achieve your goal. Identify obstacles and how to avoid them.

Optimism

Making a positive attribution about succeeding now and in the future.

The practice of mindfulness, including ______, has gained significant interest in workplaces everywhere.

Meditation

the following statements are true regarding mindfulness...

Mental chatter detracts from the inner quiet necessary to remain focused. Each person has the ability to be mindful. It takes effort to be mindful.

Although some business leaders try to satisfy all groups of stakeholders, realistically how many groups are given a clear priority?

ONE

Provide feedback

Offers assessments that are both motivational and instructional

Positive emotions in employees support.....

Organizational commitment, Creativity, Decision making, Intentions to quit, Performance, Stress

Less contemplation of current or past challenges...

Reducing rumination helps alleviate the undesirable emotional impact it can cause.

What have the benefits of short meditation techniques been shown to do?

alleviate stress enhance memory improve task performance

social support

amount of perceived helpfulness we derive from social relationships.

positive relationships

are a strong contributor to our well-being that buffer us from stressors and enable us to get things done. They fuel the giving and receiving of social support.

What term is also used to describe engagement?

being "in the zone"

Employees have greater commitment, performance, satisfaction, and are retained more often when they:

believe organizational practices support them

Positive businesses do well and do good because they are profitable and they:

believe supporting and developing employees is valuable in itself make the well-being of their stakeholders important

According to the definition of positive OB, what is its desired end result?

better performance

Positive emotions in a business setting can have a desirable impact on...

decision-making performance creativity

the following positive outcomes can occur with greater efficacy?

enhanced positive outlook increased effectiveness improved confidence

Pursuing achievement for its own sake helps build...

feelings of mastery feelings of self-efficacy feelings of competence

Positive OB

focuses on positive human characteristics that can be measured, developed, and effectively managed for performance improvement

In walking meditation, sending a signal to the mind to guide its attentiveness and awareness is:

forming an intention

Decision making discretion

gives employees a sense of control and more chances to learn

A study in the Harvard Business Review reported that flourishing employees exhibited:

greater commitment to their employers better overall performance decreases in burnout

Share information

helps employees understand the larger picture of how their work fits in the goals of the company

By making your goals SMART and formulating effective action plans, you can build your level of ______, which will boost your goal commitment and success.

hope

Key sets of practices that impact organizational climate are:

human resources practices and policies training programs support programs

he following practices should be implemented by managers

identifying and emphasizing existing positive practices advocating mindfulness training understanding that being positive rubs off on others

An end point or goal you want to achieve is represented by an..........

intention

When organizations attempt to balance the needs of stakeholders, who do they consider to be part of that group?

investors customers employees communities

What can result when your positivity lacks sincerity?

loss of credibility reduction of influence erosion of trust

describes mindfulness:

paying attention on purpose being in the present moment being nonjudgmentally aware of what is happening

PERMA

positive emotions engagement relationships meaning achievement

amplifying effect

positive practices from one individual result in additional positive practices by others, which spur positivity in others, which generate other positive outcomes

For the benefits of positive organizational behavior to occur, you must have several ______ experiences for every ______ experience.

positive; negative

When organizations are defined by greed and secrecy, which of the following become central to employees?

profitability achievement uncertainty management

To reap the benefits of positivity, you must:

realize that insincere positivity can be harmful be sincere and authentic

How someone is able to bounce back from adversity and sustain oneself in the face of the demands of positive events is known as_______

resiliency, resilient, resiliancy, resilience, or resileince

If you lose focus during breathing meditation and your mind begins to wander, what should you do?

return your focus to breathing recognize the sounds around you acknowledge the thoughts entering your mind

the following determines how likely you are to reap the benefits of positive emotions and positive OB?

the relative frequency of your positive to negative emotions

Which of the following are actual forms of meditation that help reduce stress and negative emotions?

walking meditation breathing meditation

The upward spiral of positivity means that:

your positive behaviors, attitudes, and feelings continually reinforce your own and those of others

ways of building meaning into your life?

Try to do more activities that you love. Incorporate your natural strengths into your personal and work lives. Find time to help others.

According to research, when people lied less frequently over the course of ten weeks, what was the result?

Their physical and mental health improved.

Flourishing

The extent to which our lives contains PERMA

Engagement

The extent to which you are physically, cognitively, and emotionally involved with an activity is:

In what ways is the strength movement a significant change from past practices?

The focus is on employee successes rather than underperformance Attention is paid to potential rather than deficiencies

efficacy development

Break larger goals into smaller subgoals, create plans, and seek feedback

Positive psychological capital (PsyCap)

Considerable levels of hope, efficacy, resilience, and optimism (HERO)

Organizational climate

Employees' shared perceptions of organizational policies, practices, procedures, and routines

Hope development

Generate a work related goal, develop multiple plans for achieving it, and ask for feedback from others

Aspects of virtuousness

Greater good, Trust, Integrity, forgiveness

Efficacy

Having the confidence to take on challenging tasks and put in the effort necessary to succeed.

Resilience

Having the confidence to take on challenging tasks and put in the effort necessary to succeed.

minimize incivility

Hiring employees who treat others well and with respect

Both willpower and way power are needed to have....

Hope

Optimism development

Identify negative expectations and possible impediments. Check to see if they're valid and check with others to challenge your assumptions.

Increased focus...

Improved decision making benefits one's job performance.

better retention...

Improving working memory can be achieved through meditation.

more effective interpersonal effectiveness...

Paying attention to others' emotions reduces conflict and lessens negativity when conflict does occur.

Hope

Persevering toward goals and, when necessary, redirecting paths in order to succeed

prosocial behaviors

Positive acts performed without the expectation of anything in return.

upward spirals of positivity

Positive behaviors, feelings, and attitudes that generate the same in others in a continually reinforcing process.

Temperance

Shared belief in showing restraint and control when faced with temptation and provocation.

Compassion

Shared value that drives people to help others who are suffering

Positive deviance

Successful performance that dramatically exceeds the norm in a positive direction.

Positivity effect

The attraction of all living systems toward positive energy and away from negative energy, or toward that which is life giving and away from that which is life depleting.

Mindfulneses

The awareness that emerges through paying attention on purpose, in the present moment, and non-judgementally to the unfolding of experience moment by moment.

Well-being

The combined impact of five elements-positive emotions, engagement, relationships, meaning, and achievement (PERMA)

buffering effect

The reduction of the impact of negative events and stressors through positive practices and resources.

meaningfullness

The sense of belonging to and serving something that you think is bigger than the self

flow

The state of being completely involved in an activity for its own sake

Which of the following are positive effects of negative emotions?

They can assist you in seeking the help of others. They can make you improve.

Aspects of Organizational practices

Training, Support Programs, Human Resource, Practices, programs and policies

Virtuousness

What individuals and organizations aspire to be when they are at their very best.

How can managers show their support for PERMA?

by encouraging creative approaches to achieving goals by providing social support when possible by displaying positive emotions in the workplace

How can employees contribute to a positive organizational climate?

by sticking to the values endorsed by their employer by being more virtuous

following describes the components of psychological capital...

can increase job satisfaction is flexible reduces anxiety and stress

Today, mindfulness is used to improve which of the following outcomes?

cognitive emotional physical

Global organizational values that are supported, endorsed, and shared by all that are essential for promoting positive organizational behavior include:

compassion temperance restorative justice

self-efficacy

confidence in one's ability to take action

The benefits of positive emotions include:

they spread to others around you a broader perspective about overcoming challenges that they build on themselves

Signature strenghts

Are positive human traits that influence thoughts, feelings, and behaviors and provides a sense of fulfillment and meaning.

Resiliency is powerful because resilient people are:

flexible to changing demands open to new experiences emotionally stable in the face of adversity

Organizational practices

are the procedures, policies, practices, routines, and rules that organizations use to get things done

True or false: When people are "in flow," they are just doing, not necessarily thinking about anything.

True: When people are "in flow," they are not necessarily thinking about anything.

Research shows that a focus on employee strengths can yield which of the following results?

The perception of quality of life is vastly improved. Employees are more likely to feel engaged. Productivity greatly increases.

Restorative Justice

A shared belief in the importance of resolving conflict multilaterally through the inclusion of victims, offenders, and all other stakeholders