Chapter 8 Quiz

Ethnocentrism is one form of ____ communication.

certainty

Marge says to Homer, "I don't want to hear it, you can no change my mind". These statements illustrate:

certainty

"I really know a lot more about this than you do, so you should listen to me." This comment is an example of communication that:

claims superiority of the speaker.

Research indicates that in general the least effective and least satisfying response to the tension generated by relational dialectics is to:

honor one need and ignore the contradictory one.

On the continuum of interpersonal climates, the middle between confirming and disconfirming climates is known as ____.

mixed climate

Tabitha and her partner respond to their tension by deciding to spend part of the weekend together and part of it engaged in separate activities. This response to relational dialectics is called:

neutralization.

This communicates openness to other points of view. We suggest that our minds aren't sealed.

provisionalism

The most basic form of confirmation in interpersonal communication is:

recognizing another person exists.

Co-workers might be very closed about all topics. This is an example of ____ when negotiating with dialectical tensions.

selection

Nora tells Dan that she needs help with a computer problem rather than saying "would you do something for me if I told you it really mattered?" By asking her help and saying "I really need help with the computer glitch", she is using this strategy.

spontaneity

All of the following are supportive communication EXCEPT:

strategy

Natalie will always ask her roommate, what she is doing this weekend, because she wants her roommate to help her with her schoolwork. After a while, her roommate realizes that she is using this strategy.

strategy

Closeness in the doing is best illustrated by which of the following interactions between two friends?

they go to ball games together

According to relationships counselors, the most central and continuous tension in the majority of close relationships arises from which of the following dialectical tensions

autonomy/connection

Tabitha wants some time alone because she feels a need to get in touch with herself as an individual. However, her partner wants them to spend as much time together as possible. The tension in this example illustrates the ____ relational dialectic

autonomy/connection

The strategy doesn't evaluate others or what they think and feel.

description

The strongest level of confirmation is ____.

endorsement

Coworkers who say something like "it seems like we have really different ideas about how to tackle this new project. Let's talk through what each of us has in mind and how we can connect our goals." This is a great example of ____.

equality

This communication confirms the worth of others and our concern for them. An examples is "I can understand why you feel that way."

equality

Chris says he loves Betsy, but he's not sure they have a future together. Chris's feelings toward Betsy indicate he:

loves her but isn't committed.