Chapter 8 Quiz: Organizational Culture, Structure, and Design
____ is a control mechanism for making sure the right people do the right things at the right time. An organization chart A hierarchy of authority A contingency design A matrix structure
A hierarchy of authority
In an organic organization, tasks and rules are clearly specified. True or False
False
Max, an employee for a government shipping contractor, likes the strict culture that he finds with Trask Industries, which supplies equipment parts to several naval bases. There is very little focus on the external environment and little company flexibility due to the type of customers that Trask serves. Because the product it sells needs little improvement and there is an virtually no competition, Trask Industries takes few risks. Trask Industries is an example of an adhocracy culture. True or False
False
Imani, the CEO of Dynamic Health, wants managers and employees to instruct each other about the organization's chosen values and beliefs. Imani wants to embed the company culture throughout. Which of the following would be encouraged by Imani?
George tells a story about a time when the company was first starting out and how the employees banded together.
A corporate culture is a defined set of shared, taken-for-granted implicit assumptions that a group holds and that determines how it perceives, thinks about, and reacts to its various environments. True or False
True
Bridget, the youngest owner of a family-owned restaurant, wants to make sure her company's culture is embedded in their organization. In a recent tradeshow workshop, she learned that she can do this by having company rites and rituals, continuing to tell stories about company legends, and being a role model to her employees. True or False
True
Mutual-benefit organizations are voluntary collectives whose purpose is to advance members' interests, while nonprofit organizations are formed to offer services to some clients, not to make a profit. True or False
True
____ is the arrangement of having discrete parts of a task done by different people. An organization chart A common purpose A contingency approach A division of labor
a division of labor
Espoused values are...
explicitly stated values and norms preferred by an organization
Frank is a CPA who became interested in helping adults in some of the poorer neighborhoods file their taxes. He plans to start a tax filing center in a low-income area to help residents file their taxes at no cost. Frank's center is an example of a(n)... nonprofit organization for-profit organization association coop
nonprofit organization
The company dress code and award ceremonies are part of its ____. ethical codes mission statement organization benefits core values observable artifacts
observable artifacts
A(n)____ is a system of consciously coordinated activities or forces of two or more people. task plan culture closed system organization
organization
Sophie, the shift manager in a shoe store, has 40 employees on her shift that she directly supervises. The 40 workers who report directly to Sophie represent her... unity of command hierarchy of authority span of direction span of control
span of control
A hierarchy culture has an internal focus; it values _____ authority stability and control external stakeholders risk taking
stability and control
According to Chester I. Barnard, an organization is made up of at least one person who strives daily to achieve the organization's goals. True or False
False
The IT network that allows for the movement of organizational information within that company is known as the organizational structure. True or False
False
Two advantages of decentralization are that (1) managers are encouraged to not solve their own problems, but rather to ask for assistance as soon as possible, and (2) decisions are made more slowly because they are discussed at a higher level of management. True or False
False
Optimistic people attempt to change or influence a decision or they adapt and move on. True or False
True
When managers and employees within the same department are brought together in cross-functional teams to solve particular problems, their company is using a team-based design. True or False
True
The chain of command is also known as the... movement chart horizontal specialization analytics tool vertical heirarchy
vertical hierarchy